Courses

Contact Hrs/CEUs: 21/2.1

AgileAgile helps you adapt to changing business conditions. It’s not just for software development teams anymore. Agile culture and agile practices are essential for long term sustainable organizational agility. This course will give you a better understanding of Agile practices and goes beyond the fundamentals of Agile frameworks. Unlike the Introduction to Agile, Scrum, and Kanban course, we will dive much deeper into agile practices.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 7/0.7

AgileChances are you’ve seen the unfortunate impact of negativity in the workplace.  Negative mindsets and interactions can breed conflict and erode productivity.  However, research in the field of positive psychology shows that positivity can be learned and, when applied, can lead to high performing teams and workplaces.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 6/0.6

AgileWhen you are writing letters, memos, reports, and e-mail messages, does a little voice nag you about not being able to remember many of the writing rules you learned in school? Should you capitalize "board of directors"? Does a comma go inside or outside the quotation marks? What is the difference between "it's" and "its"? Brush up on common areas of confusion in grammar and punctuation to gain renewed confidence and increased efficiency in writing.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 6/0.6

AgileEffective coaches use work problems as opportunities to develop strengths in their employees for the future. Using real-life case studies, participants will learn the difference between coaching and supervision. Discover how to utilize coachable moments to bring out the best in others and how to continuously build the skills and motivation of employees.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 15/1.5

AgileDesigning and implementing cost-efficient and effective compensation programs in today's challenging economic conditions is difficult but necessary, requiring careful analysis and planning. Using case studies, discussion groups, exercises, and homework assignments, you will gain an understanding of current compensation issues, and knowledge to develop compensation programs, and wage and salary administration.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 15/1.5

AgileDesigning and implementing cost-efficient and effective compensation programs in today's challenging economic conditions is difficult but necessary, requiring careful analysis and planning. Using case studies, discussion groups, exercises, and homework assignments, you will gain an understanding of current compensation issues, and knowledge to develop compensation programs, and wage and salary administration.

For additional details and cost(s), select session below.

September 21, 2017 to October 26, 2017 (25 seats (83%) remaining)

Contact Hrs/CEUs: 14/1.4

AgileWhile conflicts are inevitable, anger, holding grudges, hurt, and blame are not.  Conflict resolution can be a growth opportunity.  With the right tools and frame of mind, you can resolve conflicts in a way that benefits everyone involved.  Once people understand conflict and how to more effectively manage it, fear and avoidance can disappear, while personal growth and productivity expand.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 7/0.7

AgileWhile conflicts are inevitable, anger, holding grudges, hurt, and blame are not.  Conflict resolution can be a growth opportunity.  With the right tools and frame of mind, you can resolve conflicts in a way that benefits everyone involved.  Once people understand conflict and how to more effectively manage it, fear and avoidance can disappear, while personal growth and productivity expand.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 6/0.6

AgileAt some point every leader has to deal with sub-optimal performance. Why do employees fail to do what's expected of them and what action do you take to correct the situation? During this workshop learn a step-by-step approach to effectively manage poor performance. Discuss and practice strategies to deal with problem performance and behavior.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 6/0.6

AgileThis course focuses on how team leaders identify tasks to be performed, develop action plans, and effectively direct the work of their team members. Participants will learn a six-step process of delegation. During this interactive course, participants will have an opportunity to practice their delegation skills and get feedback.

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Contact Hrs/CEUs: 12/1.2

AgileGiving presentations are rated as one of the most dreaded tasks assigned in the workplace. When done well, however, presentations can be a stepping stone to new opportunities. With increased confidence you can market or sell your products, services, or ideas, and gain respect and attention from your boss, peers, and customers. This workshop will help you develop your skills and decrease your anxiety in a supportive, safe environment. Many past participants have stated that this course reduced their presentation fears. It includes a pre-assessment to help you and the instructor target your strengths and areas to improve.

For additional details and cost(s), select session below.

“Your expectations are unreasonable.” “That’s not within the scope of my duties.” “I’m not the only one who does this. Whom else have you talked to?” Don’t let diverting, evasive or challenging detours take your conversation down a different path. Learn 10 different communication tools to keep your conversation focused and on track.


Contact Hrs/CEUs: 21/2.1

AgileYou are responsible for organizing and managing a multifaceted activity involving people from differing specialties to create something brand new. Quality is essential, resources are limited, and time is of the essence-a classic scenario. This course provides the concepts, practices, and skills required to manage such an enterprise. The process starts with examining the situation and organizing the team; moves through identifying tasks and estimating resources; and concludes with setting schedules, managing risk, and completing a plan. Working in teams, you will apply and extend your workplace expertise and integrate project management competencies.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 22.5/22

AgileWhether you call yourself a trainer, learning development specialist, facilitator, or HR generalist, you may be asked to deliver face-to-face programs to increase skills/knowledge at your organization. Effective facilitation can help manage the group process, increase learning, and improve performance. This workshop will offer you a wealth of information, skills, tools, tricks, and practice that you can implement immediately to increase your success.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 12/1.2

AgileThis course will raise the financial awareness of class participants allowing them to make better business decisions and provide enhanced value for their organization's shareholders and stakeholders. The course will be relevant for managers, staff and other professionals in both for profit and non-for-profit organizations. Participants will gain a basic understanding of finance and accounting concepts and terminology, as well as the ability to read, assess and understand key financial statements.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 6/0.6

AgileUsing the right style of leadership for the right situation is a concern for everyone in a leadership role. Should I direct, coach, support or allow my employees to be self-reliant and empowered? How do I know that I am matching the appropriate leadership style for the level of employee competence? During this interactive workshop you will utilize a self-assessment to determine your versatility in using the right style based on the needs of the employee - the person being led. Learn how to become a more flexible leader and improve your conversations about performance and development between you, the leader, and the people who work for you so that competence is developed and talented individuals are retained.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 13/1.3

AgileThis is a 2-Day class.

What does a good leader know about culture and communicating effectively across cultures? How does culture influence notions of self, conflict styles, leadership, or what is expected in the workplace? According to research, knowing the answers to these can help your organization in a number of ways, including driving business through your doors, increasing innovation and productivity, and raising employee satisfaction and retention.



For additional details and cost(s), select session below.

Contact Hrs/CEUs: 12/0

AgileScoring well on the GMAT is as much about adequate preparation as it is about your innate level of ability. Our four-evening course will help you to review the material being tested, and it will also help prepare you for the test format. Knowing about the question types (and strategies for each of them) you will be better able to demonstrate what you know on test day.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 30/3.0

AgileThe Certificate Program in Grant Writing provides an intensive opportunity to acquire the knowledge and practice the skills necessary to succeed in today's competitive grant writing environment. Successful grant writing is critical to the survival of many nonprofits; for some lucky others, it is frosting on the cake. In order to attract the interest of funders, organizations must demonstrate substantive programming, good supporting data and financial viability, and they must package this complex information in a clear and convincing style. Research to find a likely funding source and a proposal that will meet unique guidelines and rise above the competition are also crucial to success.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 12/0

AgileScoring well on the GRE is as much about adequate preparation as it is about your innate level of ability. Our four-evening course will help you to review the material being tested, and it will also help prepare you for the test format. Knowing about the question types (and strategies for each of them) you will be better able to demonstrate what you know on test day.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 21/2.1

AgileThis two-day workshop is designed for project managers who have a solid grasp of basic project management, but are interested in the challenges that result as the methodology is being introduced into an organization. The course directly links to the first course in the Certificate Series, Effective Project Management.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 14/1.4

AgileToday’s business environment changes quickly and constantly. Organizations need to be flexible to keep up with competitors, new technology and customer demands. Increasingly, business leaders and managers are recognizing the need for their organizations to apply Agile and Lean values, principles, and practices in order to manage uncertainty and change. Agile is an iterative and incremental approach where requirements and solutions evolve through collaboration between teams and stakeholders.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 4/0.4

AgileThis session will provide an outline of the key functions of human resource practice, including employment, employee relations, performance management, training, benefits, and compensation. You will learn some of the new trends and challenges that are happening in this exciting field. You will also receive an overview of the Certificate Program in Human Resources Management and a preview of the courses you will be taking.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 4/0.4

AgileThis session will provide an outline of the key functions of human resource practice, including employment, employee relations, performance management, training, benefits, and compensation. You will learn some of the new trends and challenges that are happening in this exciting field. You will also receive an overview of the Certificate Program in Human Resources Management and a preview of the courses you will be taking.

For additional details and cost(s), select session below.

Thursday, November 2, 2017 (29 seats (97%) remaining)
Thursday, January 18, 2018 (30 seats (100%) remaining)

Contact Hrs/CEUs: 14/1.4

AgileProject Management is the application of skills, methodologies, tools and techniques to achieve goals while navigating the uncertainty, risk and constraints that inevitably impact project work. This program orients individuals considering the field, functional managers running projects, and assigned project managers to the practice of Project Management.

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Contact Hrs/CEUs: 6/0.6

AgileStudies have shown that many managers spend 40 to 60 percent of their time in meetings. Meetings can be an effective way to share information, solve problems, generate new ideas, develop new products and services, and build relationships. Yet, how many of us have sat through boring, ineffective meetings? Through presentation, discussion, and practice you will learn skills in this workshop to help your meetings stand out for their effectiveness!

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 7/0.7

AgileLearn techniques for improving influence skills, whether influencing an audience of 1 or 100, by structuring influential messages so that others will understand them and be more willing to consider them. Influence is at the heart of most professions. Increasing others' buy-in and commitment to ideas, suggestions, and directives is important to success at work. This workshop is designed to help participants assess how to build relationships and communicate their ideas to others with credibility, confidence, and clarity.

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Contact Hrs/CEUs: 46/4.6

AgileExpand your Lean Six Sigma skills to support deployment, provide leadership for complex projects, and increase your statistical toolkit.

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Contact Hrs/CEUs: 35/3.5

AgileYou will learn many of the Lean Six Sigma techniques, problem-solving methods, and statistical tools. Green Belt certification will give you all the skills needed to be an effective project leader. Green Belt certification also fulfills part of the requirements for Black Belt certification.

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Contact Hrs/CEUs: 36/3.6

AgileThis six-day program focuses on the skills critical to the success of mid-level managers, those individuals whose responsibilities link senior management and operational levels. These individuals use a combination of skills in order to drive excellence in their organizations. These include understanding and leading during change, articulating mission, vision and values for their teams, understanding and changing the image of their departments. This series will explore these as well as other key concepts which drive success in this key role.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 15/1.5

AgileThis participatory course provides an overview of the role and contribution of training and development within an organization. The course assists human resource professionals and managers responsible for training and development of staff to utilize their resources better to maximize the impact of training. Participants will learn to apply skills to their own situations through two written assignments.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 15/1.5

AgileThis participatory course provides an overview of the role and contribution of training and development within an organization. The course assists human resource professionals and managers responsible for training and development of staff to utilize their resources better to maximize the impact of training. Participants will learn to apply skills to their own situations through two written assignments.

For additional details and cost(s), select session below.

March 15, 2018 to April 12, 2018 (24 seats (96%) remaining)

Contact Hrs/CEUs: 7/0.7

AgileThis course is for the "super-busy" person. It is aimed at go-to managers and supervisors who keep absorbing work and attempting to solve problems beyond reason. They often are involved in overlapping responsibilities for multiple projects as well as key continuing functions. This workshop provides them with the practices they need to establish sensible structure in their workdays, set and manage short-term and long-term goals, manage daily time and tasks, and maintain productive work sharing relationships with others.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 40/4.0

AgileMediation introduces you to alternative dispute resolution (ADR) and the process and skills of mediation. It provides 40 hours of training, which is a state and national standard for entry-level mediators. The course is designed for individuals who are interested in mediating or applying the process of mediation to their profession or in their workplace.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 7/0.7

AgileMindful Leadership is about training the mind to boost attention and concentration, have more clarity and focus, be more innovative and improve your relationships. This two session Mindful Leadership course will introduce you to practical tools and techniques for implementing mindfulness at work. During each class, you will have the opportunity to practice various forms of mindfulness meditation, learn the core competencies of Mindful leadership, and discuss strategies for being more calm, clear-minded, and emotionally aware in the workplace.


Contact Hrs/CEUs: 7/0.7

AgileWe constantly negotiate with others in both professional and personal arenas. This course is designed for leaders and managers who negotiate for themselves and their organizations, as well as those who supervise employees and staff members who engage in negotiation. It is intended to provide a framework for analyzing the negotiation process more effectively and to provide tips for reaching agreement.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 12/1.2

AgileThis course is for students who aspire to have a strategic impact on their organization. Students should have professional-level work experience in Human Resources, Training, Employee Development or in a role requiring leadership skills.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 7/0.7

AgileWorkplace success begins with a state of mind.  People typically behave in alignment with their attitudes, thoughts, beliefs, assumptions, expectations and emotions.  Therefore, keeping an eye on what people are thinking or how they are feeling about work can play a significant role in both individual and the collective accomplishments of your team.   Although negativity at first may seem just annoying, it can spread quickly through a team or organization, resulting in higher staff turnover, absenteeism, low morale, distrust, decreased productivity and resistance to new ideas or to change.  An individual’s or team’s mindset often come from “the top,” managers and other influential people inside and outside their team.  Therefore, this workshop will help participants look at their own attitudes, as well as the attitudes of their teams.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 7/0.7

AgileYou’ve probably experienced how easy it is to give orders or instructions, but so much harder to get employees engaged. The hard stuff is really the soft stuff. Leadership done well is full of paradoxes. Drawing from Charles Edmunson’s book, Paradoxes of Leadership, you will explore 14 paradoxes and discover ways to apply them to your personal leadership journey. The goal of this workshop is to use these paradoxes as a lens to learn and practice ways to help employees reach their full potential and view themselves as essential to the business.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 15/1.5

AgilePerformance management is a complex system of rewards, interventions, and collaboration among teams, leaders, and the organization. Effective systems are necessary for critical management functions, including operational control, planning, and decisions related to compensation and employment. This program focuses on the human resource role in developing and maintaining performance management systems.

For additional details and cost(s), select session below.

March 7-21, 2018, Abromson Center, Room 213 (24 seats (96%) remaining)

Contact Hrs/CEUs: 15/1.5

AgilePerformance management is a complex system of rewards, interventions, and collaboration among teams, leaders, and the organization. Effective systems are necessary for critical management functions, including operational control, planning, and decisions related to compensation and employment. This program focuses on the human resource role in developing and maintaining performance management systems.

For additional details and cost(s), select session below.

November 9, 2017 to December 14, 2017 (23 seats (92%) remaining)

Contact Hrs/CEUs: 15/1.5

AgileLearn in the classroom, not in the courtroom! Mistakes in managing personnel can lead to costly litigation. During this course you will learn about the laws involved in the management of employees within any organization, the implications of the laws affecting personnel management, and specific operational approaches to assure compliance. A survey of the laws and regulations affecting personnel policy will help ensure compliance.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 15/1.5

AgileLearn in the classroom, not in the courtroom! Mistakes in managing personnel can lead to costly litigation. During this course you will learn about the laws involved in the management of employees within any organization, the implications of the laws affecting personnel management, and specific operational approaches to assure compliance. A survey of the laws and regulations affecting personnel policy will help ensure compliance.

For additional details and cost(s), select session below.

January 25, 2018 to March 1, 2018 (38 seats (95%) remaining)

Contact Hrs/CEUs: 21/2.1

AgileThis course is designed for the experienced project manager who is preparing to move to the next level and become a certified PMP. Students will prepare for taking and passing the Project Management Institute's (PMI) Project Management Professional (PMP) Certification exam by developing a thorough understanding of the ten knowledge areas, five process groups and 47 processes identified within the Project Management Body of Knowledge (PMBOK) Fifth Edition. A total of three 7-hour classroom sessions will contribute 21 hours toward the 35-hour education required by PMI for certification. Please consult the PMI website for more information.

For additional details and cost(s), select session below.

October 5-19, 2017, Abromson Center, Room 216 (10 seats (100%) remaining)

Contact Hrs/CEUs: 12/1.2

AgileWhether you love it or hate it, good writing is vital to your reputation and to getting ahead. You need to be able to express your ideas clearly, concisely, and persuasively. In this course, we will start with what you learned about writing in school and discuss how to apply it to professional writing. You will learn how to reduce frustration and wasted time as we solve day-to-day writing problems, while identifying common mistakes. This course is for marketing and communication professionals, project and product managers, administrators, and anyone else who is concerned about presenting a professional image in his or her written communication.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 15/1.5

AgileThis course presents a comprehensive overview of the recruitment and employment process, an often underutilized part of human resource planning and management strategy. You will sharpen your professional skills by exploring key concepts, including state and federal employment laws, the recruitment process, the legal issues of pre-employment inquiries, and post termination considerations.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 15/1.5

AgileThis course presents a comprehensive overview of the recruitment and employment process, an often underutilized part of human resource planning and management strategy. You will sharpen your professional skills by exploring key concepts, including state and federal employment laws, the recruitment process, the legal issues of pre-employment inquiries, and post termination considerations.

For additional details and cost(s), select session below.

April 26, 2018 to May 31, 2018 (39 seats (98%) remaining)

Contact Hrs/CEUs: 24/0

AgileOur SHRM-CP/SHRM-SCP Test Prep courses are designed to help individuals prepare for this important milestone in their careers. For more information on these credentials visit the SHRM website. The courses utilize the most current official Society of Human Resource Management (SHRM) Learning System materials and are taught by experienced HR professionals who have earned the SHRM-SCP designation.

For additional details and cost(s), select session below.

April 3-24, 2018, Abromson Center, Room 213 (30 seats (100%) remaining)

Contact Hrs/CEUs: 36/0

AgileOur SHRM-CP/SHRM-SCP Test Prep courses are designed to help individuals prepare for this important milestone in their careers. For more information on these credentials visit the SHRM website. The courses utilize the most current official Society of Human Resource Management (SHRM) Learning System materials and are taught by experienced HR professionals who have earned the SHRM-SCP designation.

For additional details and cost(s), select session below.

September 12, 2017 to December 19, 2017 (31 seats (78%) remaining)
February 27, 2018 to May 29, 2018 (40 seats (100%) remaining)

Contact Hrs/CEUs: 12/1.2

AgileWhether you are interacting with a colleague, an employee, a boss, or a customer, the one thing you have control over is what you say and how you say it. In this popular and practical workshop, you will have the opportunity to learn and apply critical professional communication skills that will help you develop relationships and get the work done. You'll practice how to get your ideas across, how to meet the other person's needs, and what to do if there is a conflict or difference of opinion.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 6/0.6

AgileMaking the transition from staff member to supervisor can be challenging. This course is designed to address some of those unique challenges. Through self-assessment and case studies, participants will determine their preferred supervisory style and identify ways to modify it to bring out the best in others.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 36/3.6

AgileTypically, it is not the content of the work or tasks that causes problems with supervisors and managers. It is the people interactions; it is shifting one’s focus from doing the work to getting the work done through others. Throughout the six classes we will build on your mastery as you practice supervisory competencies that lead to effective supervision.

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Contact Hrs/CEUs: 6/0.6

AgileThe field of neuroscience is opening up new possibilities to explore and apply to the challenges of engaging employees and achieving results.  In this engaging day, you’ll interact with your peers and two leaders from the neuroscience and talent development fields.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 6/0.6

AgileGiving feedback is a necessary and important part of workplace relationships, whether you are working with a peer, manager, staff member or customer. Learn how to turn a situation that many times ends in defensiveness or anger into a positive conversation that strengthens the working relationship and contributes to increased productivity.

For additional details and cost(s), select session below.

Contact Hrs/CEUs: 6/0.6

AgileDo you ever wonder why some people are so stuck on numbers or budgets? Conversely, are you ever frustrated because people don’t take their budgets seriously? Are you confused when people value rules and regulations over individual needs? Or are you concerned that others don’t seem to understand the seriousness of the business we are in? Using a skills assessment, you will identify your interpersonal strengths and preferred behavioral style.  You'll also examine how different styles affect others, whether they are employees, peers or managers.  As a result, you'll have an increased understanding of the motivations and behaviors of yourself and others. Learn how to identify and work with people with different styles, reduce conflict, match rewards to motivation, improve teamwork and increase productivity.

For additional details and cost(s), select session below.