Courses
Agile - Certified Scrum Master Program - Online
1 Required Course and 0 Elective Courses - Required Hrs/Elective Hrs: 16/0
This ScrumAlliance ® course is a highly interactive, virtual, live online version of the ScrumMaster ® course which blends exercises, games and stories to help you learn about the Scrum Framework, how to apply Scrum to your team, and how to help your organization leverage Scrum while avoiding common challenges and pitfalls. Learn different techniques that you can add to your toolkit to really help make a difference with your team
As a Certified ScrumMaster® (CSM®), you'll have the training you need to help your Scrum Team perform at their highest level. Through the certification process, you'll learn the Scrum framework and gain an understanding of team roles, events, and artifacts. As the expert of Scrum values, principles, and practices, the ScrumMaster protects the team from both internal and external distractions.
July 20-21, 2023, Online
Agile - Certified Scrum Product Owner (CSPOŽ)
June 19-20, 2023, Online
July 31, 2023 to August 1, 2023, Online
Agile Coaching and Leadership - Online
Contact Hrs/CEUs: 7/0.7
This training program focuses on both the areas of "being agile" and "doing agile" of Agile Coaching and Leadership. This highly interactive workshop makes ample use of discussions and exercises to help participants hone essential coaching skills like self-awareness, coaching stance, mentoring, facilitation, active listening, powerful questioning and coaching for action. The course explores real-world scenarios/situations and challenges and helps participants devise powerful solutions to them. It will help the learner differentiate between and among teaching, mentoring, facilitating, consulting, and coaching, and will help them gain the skills needed to create a safe environment for meaningful collaboration and healthy conflict resolution.
This course contains no sessions
Click here to be notified about the next scheduled program.
Agile Human Resources-Online
Contact Hrs/CEUs: 7/0.7
Approved SHRM Recertification PDCs: 6.5
Organizational agility is a differentiator in today's rapidly changing business environment. As businesses seek to become more responsive to customer needs, designing solutions faster than ever before, HR must become a proactive driver of change and cultural transformation. Agile is a mindset and a way of working - while it has its roots in software development, where you might hear of methodologies like Scrum or Kanban, the basic values and principles of agile can be applied to any type of work. Some of these key principles include delivering value in small increments, face to face collaboration, and continuous learning. This course will help you understand the changing dynamics in today's world and new concepts that can be applied for HR Transformation to harness agility.
This course contains no sessions
Click here to be notified about the next scheduled program.
Agile Introduction to Agile, Scrum, and Kanban - Online
Contact Hrs/CEUs: 14/1.4
Today's business environment changes quickly and constantly. Organizations need to be flexible to keep up with competitors, new technology and customer demands. Agile approaches offer tangible benefits in productivity and quality by rapidly addressing issues, responding to new opportunities and meeting volatile customer demands, while focusing on continuous improvement through an iterative approach. This class is an introduction to Agile for individuals interested in exploring agile or applying agile practices, principles and values in their organization. This class is geared towards anyone who is new to Agile, Scrum, or Kanban and hasn't received any formal training. It provides participants with a good understanding of Agile approaches and the importance of managing change effectively.
For additional details and cost(s), select session below.
September 8-29, 2023, Online
Agile Marketing-Online
Contact Hrs/CEUs: 7/0.7
Marketing is undergoing significant disruption, and it has evolved from one-directional messaging to a two-way conversation. Lean-Agile Marketing helps
marketers build a healthier funnel and contribute more revenue by creating a connection between brands and customers. And the benefits we get are improved time to market, quality, and impact of marketing campaigns.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Agile Product Discovery and Story Writing
Contact Hours/CEUs: 14/1.4
This interactive class focuses on four elements of an Agile environment: product/project discovery, requirements gathering, communication and prioritization. Please note: This class will be held in person on the Portland campus.
For additional details and cost(s), select session below.
Agile: Certified Agile Leadership Essentials (CAL-E)
Certified Agile Leadership Essentials (CAL-E) modules bring awareness and understanding to the foundations of agile leadership.
CEUs: 7.7 hours / 0.75 CEUs
This course contains no sessions
Click here to be notified about the next scheduled program.
Agile: Certified Agile Leadership Organization (CAL-O)
The Certified Agile Leadership - Organizations (CAL-O) class will teach you how to shift you mindset about the culture and employees in your organization. Leading an entire organization to become Agile is hard. CAL-O will give you that tools necessary to become a change agent and effectively use Agile to strengthen your organization.
This course contains no sessions
Click here to be notified about the next scheduled program.
Agile: Certified Agile Leadership Teams (CAL-T)
Contact Hrs/CEUs: 7.5/0.75
The goal of this offering is to create awareness about the changing dynamics in today's world of work and equip leaders with the practices they need to lead their teams with agility.
Tuesday, May 23, 2023, Online
Business Writing: Refresh the Basic Rules

When you are writing letters, memos, reports, and e-mail messages, does a little voice nag you about not being able to remember many of the writing rules you learned in school? Should you capitalize "board of directors"? Does a comma go inside or outside the quotation marks? What is the difference between "it's" and "its"? Brush up on common areas of confusion in grammar and punctuation.
For additional details and cost(s), select session below.This course contains no sessions
Click here to be notified about the next scheduled program.
Coaching to Enhance Performance - Online
Contact Hrs/CEUs: 6/0.6
Effective coaching uses work challenges as opportunities to develop strengths, capabilities, and confidence in people for the enhancement of future performance. Using real-life case studies, participants will learn the difference between coaching and supervision, identify key actions for coaching and how to prepare and engage in a coaching conversation that will enhance performance and improve results. Discover how to utilize "coachable" moments to bring out the best in others and how to continuously build the skills and motivation of employees.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
November 2-9, 2023, Online
Compensation Concepts - Online
Contact Hrs/CEUs: 15/1.5
Designing and implementing cost-efficient and effective compensation programs in today's challenging economic conditions is difficult but necessary, requiring careful analysis and planning. Using case studies, discussion groups, exercises, and homework assignments, you will gain an understanding of current compensation issues, knowledge to develop compensation programs, and wage and salary administration.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Conflict Management Solutions
This live-online course will provide best practices and workplace strategies in the field of conflict resolution and interpersonal communication skills. Attendees will be provided with proven methods and techniques aimed at improving their ability to resolve problems, develop relationships, and manage conflict.
October 5-26, 2023, Online
Constructive Conflict Resolution - Online
Contact Hrs/CEUs: 8/0.8
While conflicts are inevitable, anger, holding grudges, hurt, and blame are not. Conflict resolution can be a growth opportunity. With the right tools and frame of mind, you can resolve conflicts in a way that benefits everyone involved. Once people understand conflict and how to more effectively manage it, fear and avoidance can disappear, while personal growth and productivity expand.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Delegating, Accomplishing Results Through Others - Online
Contact Hrs/CEUs: 6/0.6
This course focuses on how team leaders identify tasks to be performed, develop action plans, and effectively direct the work of their team members. Participants will learn a six-step process of delegation. During this interactive course, participants will have an opportunity to practice their delegation skills and get feedback.
This course contains no sessions
Click here to be notified about the next scheduled program.
Delivering Powerful Presentations - Online
Contact Hrs/CEUs: 13/1.3
Giving presentations is rated as one of the most dreaded tasks assigned in the workplace. When done well, however, presentations can be a stepping stone to new opportunities. With increased confidence, you can market or sell your products, services, or ideas, and gain respect and attention from your boss, peers, and customers. This workshop will help you develop your skills and decrease your anxiety in a supportive, safe environment. Many past participants have stated that this course reduced their presentation fears. It includes a pre-assessment to help you and the instructor target your strengths and areas to improve.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Effective Communication
This course contains no sessions
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Effective Project Management - Online
Contact Hrs/CEUs: 21/2.1
You are responsible for organizing and managing a multifaceted activity involving people from differing specialties to create something brand new. Quality is essential, resources are limited, and time is of the essence-a classic scenario. This course provides the practices, tools, and skills required to manage such an enterprise. The process starts with scoping the project, moves through identifying tasks and estimating resources, and concludes with setting schedules and completing a plan. Working individually and in groups, you will apply and extend your workplace expertise and integrate project management competencies. Tools acquired during this course will be applied in the next certificate course, Implementing Project Management.
For additional details and cost(s), select session below.
October 11, 2023 to November 1, 2023, Online
Employment Law - Online
Contact Hrs/CEUs: 15/1.5 - CLEs/10 - General Credits/10
Learn in the classroom and not in the courtroom. Mistakes in managing employees can lead to costly litigation, loss of reputation, and turnover. During this course, you will learn about employment laws and regulations involved in managing employees, the implications of the laws affecting your employment practices, and specific operational approaches to help you build an employment culture of compliance.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Flexible Leadership - Online
Contact Hrs/CEUs: 6/0.6
Using the right style of leadership for the right situation is a concern for everyone in a leadership role. Should I direct, coach, support or allow my employees to be self-reliant and empowered? How do I know that I am matching the appropriate leadership style for the level of employee competence? During this interactive workshop, you will utilize a self-assessment to determine your versatility in using the right style based on the needs of the employee - the person being led. Learn how to become a more flexible leader and improve your conversations about performance and development between you, the leader, and the people who work for you so that competence is developed and talented individuals are retained.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Grant Writing - Online
Contact Hrs/CEUs: 30/3.0
With difficult economic times impacting many businesses, including non-profits, grant writing is becoming more competitive than ever. This interactive online, instructor-led course will prepare you to submit a successful proposal that is complete and includes what is expected by funding organizations with the resources you need. This program uses case studies and effective worksheets that will guide you through each step of the grant writing proposal process. After completing this course, students will have the confidence and resources needed to be a successful grant writer.
For additional details and cost(s), select session below.
September 29, 2023 to October 27, 2023, Online
Implementing Project Management - Online
Contact Hrs/CEUs: 21/2.1
This course is the third in the USM Project Management certificate series. It is designed to help project leaders more fully integrate the discipline of project management into their organization. This course provides the concepts, practices, and skills required to face the common workplace project challenges with success.
May 24, 2023 to June 14, 2023, Online
November 29, 2023 to December 20, 2023, Online
Introduction to Human Resource Management - Online
Contact Hrs/CEUs: 4/0.4
Human resource management plays a critical role in an organization through the effective selection and management of the organization's employees. This workshop will provide you with a solid understanding of the fundamentals of human resource management and its strategic relevance in business today. The workshop will focus on practical strategies and best practices occurring in all key human resource functions.
For additional details and cost(s), select session below.
Tuesday, September 12, 2023, Online
Introduction to the Practice of Project Management - Online
Contact Hrs/CEUs: 14/1.4
Approved SHRMRecertification PDCs: 12.75
Project Management is the application of skills, methodologies, tools and techniques to achieve goals while navigating the uncertainty, risk, and constraints that inevitably impact project work. This program orients individuals considering the field, functional managers running projects, and assigned project managers to the practice of Project Management. Through discussion and team exercises, participants will obtain an overview of frameworks and tools to support project and organizational success, share experiences about common risks and mistakes, and identify key skills and competencies for successful individual practice to apply in their own work settings.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
For additional details and cost(s), select session below.
September 13-27, 2023, Online
Leading Change and Building Resiliency
Contact Hrs/CEUs: 6/0.6
Change is constant in our businesses. To remain competitive, organizations must manage multiple change initiatives and stay ahead of the competition by anticipating changes and changing faster and more efficiently. This course is designed to make you and your organization more agile and resilient and capable of effectively managing the forces of change.
So, what is the difference between those managers who are leading through a somewhat seamless shift from those leaders still learning how to prepare themselves and their team members for success? The ability to help ourselves and others to adapt, bounce back, and stay focused on business objectives makes the difference. This opportunity focuses on manager reskilling and upskilling in three areas: Outcomes, others, and ourselves.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Leading Through Influence - Online
Contact Hrs/CEUs: 7/0.7
Learn techniques for improving influence skills, whether influencing an audience of 1 or 100, by structuring influential messages so that others will understand them and be more willing to consider them. Influence is at the heart of most professions. Increasing others' buy-in and commitment to ideas, suggestions, and directives is important to success at work. This workshop is designed to help participants assess how to build relationships and communicate their ideas to others with credibility, confidence, and clarity.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Lean Six Sigma Black Belt

Lean Six Sigma (LSS) is a proven method for solving problems and making key business processes more efficient and productive. The Lean Six Sigma Black Belt Certification course develops advanced skills for leading complex projects and for supporting LSS deployment within an organization.
Completion of Lean Six Sigma Green Belt is a prerequisite of the Lean Six Sigma Black Belt course.For additional details and cost(s), select session below.
October 4, 2023 to November 15, 2023, Abromson Center, Room 216
Lean Six Sigma Green Belt - Online

Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship building.
Schedule Information: Five 7-hour sessions, 12:00 pm - 7:00 pm
For additional details and cost(s), select session below.
October 5, 2023 to November 30, 2023, Online
Lean Six Sigma Yellow Belt
This class is in person, on the Lewiston Campus. Lean Six Sigma is a methodology for solving problems and improving processes. It includes strategies and tools for making key business processes more efficient and productive. This course will provide participants with an understanding of Lean Six Sigma methods and will provide participants with tools that can be immediately applied for process improvement projects.
This course contains no sessions
Click here to be notified about the next scheduled program.
Managing Multiple Priorities and Your Time
Contact Hrs/7 - CEUs/.7
This workshop is designed to help individuals to feel a greater sense of meaningful accomplishment at the end of a workday and to help organizations cut the human and financial costs associated with wasted time and efforts.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Managing Performance Accountability - Online
Contact Hrs/CEUs: 6/0.6
At some point, every leader has to contend with sub-standard performance. Why do some employees fail to do what's expected of them and what action can you take to correct the situation? During this workshop learn a step-by-step approach to effectively manage poor performance and create stronger accountability. Discuss and practice strategies to deal with problem performance and behavior.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
For additional details and cost(s), select session below.
December 7-14, 2023, Online
Managing Training & Development - Online
Contact Hrs/CEUs: 15/1.5
This participatory course provides an overview of the role and contribution of training and development within an organization. The course assists human resource professionals and managers responsible for the training and development of staff to utilize their resources better to maximize the impact of training. Participants will learn to apply skills to their own situations through two written assignments.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
November 14-30, 2023, Online
Mediation - Online
Contact Hrs/40 - CEUs/4.0 - CLEs/16 - General Credits/13 - Ethics Credits/2 - Harassment/Discrimination Credits/1
Approved SHRMRecertification PDCs: 40
Mediation introduces you to alternative dispute resolution (ADR) and the process and skills of mediation. It provides 40 hours of training, which is a state and national standard for entry-level mediators. The course is designed for individuals who are interested in mediating or applying the process of mediation to their profession or in their workplace.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Mediation Skills for Leaders
Contact Hrs/14 - CEUs/1.4 - CLEs/14 - General Credits/13 - Ethics Credits/1
This two-day interactive workshop will cover conflict management techniques. You will explore the basic structure of informal mediation for coaching your team through conflict between co-workers, other teams, divisions, or clients. The presenters, Diane Kenty and William Logue, have decades of experience as mediators.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Mentoring Essentials
Contact Hrs/CEUs: 7/0.7
This live-online class examines mentoring, a tool which has existed, throughout history, for developing individuals' talents and knowledge. A tool to pass along critical business information from more experienced to less experienced individuals. A well-designed approach to mentoring can produce meaningful results for everyone from intelligent but inexperienced new hires to mature employees who need or want to broaden or redefine their skills, getting the most out of mentoring relationships inside any business.
For additional details and cost(s), select session below.
This course contains no sessions
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Negotiation Best Practices Online
This course contains no sessions
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Organizing and Facilitating Effective Meetings - Online
Contact Hrs/CEUs: 12/1.2
Approved SHRMRecertification PDCs: 11.25
Studies have shown that many managers spend 40 to 60 percent of their time in meetings. Virtual and in-person meetings can be an effective way to share information, solve problems, generate new ideas, develop new products and services, and build relationships. Yet, how many of us, whether we are managers, professionals or participants have sat through boring, ineffective meetings? Through presentation, discussion, and hands-on practice you will learn practical skills and tools to help you immediately improve your meetings.
For additional details and cost(s), select session below.
September 13-27, 2023, Online
Performance Management Systems - Online
Contact Hrs/CEUs: 15/1.5
Performance management is a complex system of rewards, interventions, and collaboration among teams, leaders, and the organization. Effective systems are necessary for critical management functions, including operational control, planning, and decisions related to compensation and employment. This program focuses on the human resource role in developing and maintaining performance management systems.
For additional details and cost(s), select session below.
September 19, 2023 to October 3, 2023, Online
Professional Writing Workshop - Online
Contact Hrs/CEUs: 12/1.2
Approved SHRMRecertification PDCs: 11.25
Whether you love it or hate it, good writing is vital to your professional reputation and getting ahead. You need to be able to express your ideas clearly, concisely, and persuasively. In this course, we will start with what you learned about writing in school and discuss how to apply it to professional writing. You will learn how to reduce frustration and wasted time as we solve day-to-day writing problems, while identifying common mistakes. This course is for marketing and communication professionals, project and product managers, administrators, and anyone else who needs to present a professional image in his or her written communication.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship building
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
SHRM-CP/SHRM-SCP Test Prep 12-Week - Online
Contact Hrs/CEUs: 36/3.6
Taking a SHRM-CP/SHRM-SCP Test Prep course gives the opportunity to learn from and engage with an experienced SHRM-Certified instructor and other students looking to work toward this desirable career goal. Be a leader in your organization by gaining the tools to transform and elevate your workplace to be the place where people grow and maximize their potential.
***Please Note*** The SHRM Test Prep online courses will be recorded, registration into this class is a consent to be recorded.
For SHRM-CP/SHRM-SCP exam eligibility criteria, please view the SHRM website. Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship building.
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
September 13, 2023 to December 6, 2023, Online
SHRM-CP/SHRM-SCP Test Prep 7-Week- Online
Contact Hrs/CEUs: 36/3.6
Taking a SHRM-CP/SHRM-SCP Test Prep course gives the opportunity to learn from and engage with an experienced SHRM-Certified instructor and other students looking to work toward this desirable career goal. Be a leader in your organization by gaining the tools to transform and elevate your workplace to be the place where people grow and maximize their potential..
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Skillful Conversations - Online
Contact Hrs/CEUs: 12/1.2
Approved SHRMRecertification PDCs: 11.25
Whether you are interacting with a colleague, an employee, a boss, or a customer, the one thing you have control over is what you say and how you say it. In this popular and practical workshop, you will have the opportunity to learn and apply critical professional communication skills that will help you develop relationships and get the work done. You'll practice how to get your ideas across, how to meet the other person's needs, and what to do if there is a conflict or difference of opinion.
Course Information: The course includes 3 hours of work offline.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
Our Mission: To provide a meaningful online results-focused learning experience that will position you for growth opportunities.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Stepping Up to Supervisor - Online
Contact Hrs/CEUs: 6/0.6
Making the transition from staff member to supervisor can be challenging. This course is designed to address some of those unique challenges. Through self-assessment and case studies, participants will determine their preferred supervisory style and identify ways to modify it to bring out the best in others.
For additional details and cost(s), select session below.
September 15-22, 2023, Online
Supervision: Comprehensive Program

This class is being held in person on USM Portland Campus.
For additional details and cost(s), select session below.
This course contains no sessions
Click here to be notified about the next scheduled program.
Talent Acquisition, Employee Engagement, and Retention - Online
Contact Hrs/CEUs: 15/1.5
Let’s take a close look at the employment life cycle starting with what happens before recruitment begins and ends after employment terminates. In this course, we will focus on key management challenges, common gaps in talent management strategy, employment culture, employee experience, performance management, role modeling leadership behaviors, and employment termination.
For additional details and cost(s), select session below.
October 12, 2023 to November 9, 2023, Online
Using Feedback Effectively - Online
Contact Hrs/CEUs: 6/0.6
Giving feedback is a necessary and important part of workplace relationships, whether you are working with a peer, manager, staff member or customer. Learn how to turn a situation that many times ends in defensiveness or anger into a positive conversation that strengthens the working relationship and contributes to increased productivity.
For additional details and cost(s), select session below.
September 28, 2023 to October 5, 2023, Online