Course Detail: P_CONFMGMTSOLUTIONS - Conflict Management Solutions

Contact Hour/CEU: 8/0.8
Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. It is the process of dealing with (perceived) incompatibilities or disagreements arising from, for example, diverging opinions, objectives, and needs. The course will provide best practices and workplace strategies in the field of conflict resolution and interpersonal communication skills. Attendees will be provided with proven methods and techniques aimed at improving their ability to resolve problems, develop relationships, and manage conflict. The course will utilize an experiential learning approach enabling participants to apply what they have learned.

Learning Objectives:
  • Understanding Conflict Management Principles and Practices
  • Gain Effective Strategies through Open Communication
  • Build Emotional Intelligence and Unconscious Bias
  • Learn Team Building Strategies to Reduce Conflict
Who Should Attend:
This course is for anyone looking to improve their conflict resolution skills: managers, supervisors and team leaders looking to model and facilitate conflict resolution between others.

This class is presented Live-Online though Zoom.

Available Sessions