This two-day course is designed to assist first- and second-level supervisors and Company Officers (COs) in developing knowledge and skills in contemporary approaches to organizational problem-solving. Topics include use of creative approaches to identifying trends within their organizations; applying problem-solving methodologies; the importance and application of continuous improvement within organizations; how to quantify problems and solutions; factors in organizational and individual resistance to change; and strategies for implementing change. The course incorporates facilitated, student-centered methodologies, including lecture, small and large group activities, and individual assessments.

Individuals with disabilities are encouraged to participate in University of Kansas educational offerings. If you require a reasonable accommodation in order to participate in this event, please email kufire@ku.edu or call 866-804-8841 at least two weeks before the first day of the event.

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Course Resources
How to View Training Certificates Online (PDF Document)

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