Course: Emotional Intelligence for Managers (NC-MEDGEMOINT)

Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Managers with high EI are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts. This one-module course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence.

Learning Outcomes
  • Discuss the role of emotional intelligence for managers
  • Explain why improving emotional intelligence can have a positive impact on managerial performance
  • Recognize the importance of emotional intelligence in successful management
  • Discuss the nine key EI factors
  • Apply EI factors to business management scenarios
Notes
  • Estimated time to completion: 3 hours
  • Access time: 90 days
  • CEUs: 0.3
  • Contact hours: 3
  • May earn 0.3 IACET CEUs and/or 3 ATD CI credits and/or 3 HRCI credits and/or 3 SHRM PDCs. Learners must achieve an average test score of at least 70% to qualify for IACET CEUs.

Offered in partnership with MindEdge

 Session: MEDG224.EMOINT

Schedule: Open enrollment, enroll anytime.
Course Fee : $79.00

Bulletin

Asynchronous Online - Instruction provided at your own pace

Cancellation Policy

Please review our Registration Policies & Notices to read our Withdrawal and Cancellation policies.