The SHRM Learning System will strengthen your knowledge base with a comprehensive review of the entire body of HR knowledge, preparing you to take either the CP or SCP exam.
Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace.
This certificate program consists of two one-month courses: Extraordinary Customer Service and Keys to Customer Service.
Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.
Through this course you will discover the direct relationship between service skills and career achievement.
The three classes are Leadership Principles, Developing Your Leadership Skills, and Developing Your Professional Career.
This course serves as the first of three in a series addressing the development of Generation Y leadership.
This course reveals the key concepts of being a leader and the best strategies for developing leadership skills and influence.
This course will help you identify those skills that all great leaders possess, while learning new skills that will help take you a step up.
The three classes are Management Boot Camp, Collaborative Management, and Managing Generations in the Workplace.
Enhance your management skills through this course for supervisors, managers, and emerging leaders.
This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of you team or organization.
The three classes are New 21st Century Strategies for Productivity & Time Management, Productivity eTools, and Managing Productivity.
Learn tips and techniques to manage your time and productivity effectively.
Learn about different new productivity tools each week, while also conducting an evaluation of your own productivity needs.
Move your skill set from the last century's system of managing time to this century's management of productivity.
The three classes are Introduction to Project Management, Project Management Processes, and Project Management Knowledge Areas.
Learn the skills, tools, and templates to develop and maintain a project with confidence.
Acquire a well-rounded knowledge of the five Project Management Processes.
This course introduces the student to the Project Management Knowledge Areas and their support role and relationships to the Project Management Processes.
Get practical, easy-to-understand and insightful methods for new and even experienced supervisors and managers.
Learn how to successfully plan, implement, communicate, create employee involvement and commitment, and add value during change.