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Management & Administration

The School of Professional & Continuing Studies offers classes and programs focused on managing, supervising, or administering people, processes, or activities.

Our classes and programs cover such topics as customer service, HR management, supervision and administration.

Political Campaign Management Certificate

The Political Campaign Management Certificate program teaches the essential skills required to manage all aspects of a winning political campaign.

SHRM Learning System®

The SHRM Learning System provides a comprehensive review of the entire body of HR knowledge that prepares you to take either the SHRM-CP® or SHRM-SCP® exam.

Upcoming Courses

Courses

Clear(er) Communication for Professionals

This course will build skills and techniques to greatly improve our communications so that our intended messages (whether verbal, non-verbal, written, or broadcast) have the same meaning to their recipients.

Every week on Wednesday and Thursday, starting on 06/19/19 and ending on 06/27/19

LERN Beyond Raising Awareness: Strategy and Evaluation of Advocacy Efforts

Raising awareness is not enough! Social change is baked into the work of many mission driven organizations, but is it effective? Exactly what change are you after? Do you know if your efforts are working? This course is designed to support staff of nonprofit organizations in using planning and evaluation tools to increase the effectiveness of social change advocacy campaigns. This course will emphasize strategy and evaluation.

Online, starting on 07/01/19 and ending on 07/26/19

LERN Strategic Project Management Skills for Human Resource Professionals

Project management skills and processes are critical tools in meeting the organization's strategic talent and management objectives. Successful human resource professionals need to develop and demonstrate skills in leadership, organization, planning, and understanding of the essential aspects of project management. This course is designed to broaden your understanding of project management principles, develop skills needed to successfully facilitate projects as well as develop an understanding of potential risks that often prevent successful project implementation.

Online, starting on 07/01/19 and ending on 07/26/19

LERN Business Coaching Certificate

Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support, bringing benefits to both employers and employees. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees' performance and create the working environment that your employees will find truly rewarding.

Online, starting on 06/03/19 and ending on 7/26/19

LERN Leading and Managing Virtual Teams Certificate

This certificate program consists of three one-month courses; Introduction to Leading Virtual Teams, Leading and Mastering Virtual Meetings and Creating High Performance Virtual Teams.

Online, starting on 06/03/19 and ending on 08/30/19

LERN Managing Social Change Certificate

This certificate program consists of three one-month courses; Change Management Skills, Change in the Workplace and Creating Community & Social Change

Online, starting on 06/03/19 and ending on 08/30/19

LERN Supervisory and Leadership Certificate

Your employees are your most valuable resources. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy-to-understand and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Take home practical information along with tips and techniques that can be applied at your job immediately.

Online, starting on 06/03/19 and ending on 07/26/19

LERN Workplace Conflict Solutions Certificate

This certificate program consists of three one-month courses; Dealing with Difficult People in the Workplace, Stress Management in the Workplace and Conflict Management

Online, starting on 06/03/19 and ending on 08/30/19

LERN Certificate in Mastering Excel

This certificate program consists of three one-month courses: Mastering Microsoft Excel, Intermediate Excel, and Advanced Excel

Online, starting on 06/03/19 and ending on 08/30/19

LERN Certificate in Customer Service

This certificate program consists of two one-month courses: Extraordinary Customer Service and Keys to Customer Service.

Online, starting on 06/03/19 and ending on 07/26/19

LERN Certificate in Leadership Development

This certificate consists of three classes: Leadership Principles, Developing Your Leadership Skills, and Developing Your Professional Career.

Online, starting on 06/03/19 and ending on 08/30/19

LERN Developing Your Professional Career

This course will help you identify those skills that all great leaders possess, while learning new skills that will help take you a step up.

Online, starting on 06/03/19 and ending on 06/28/19

LERN Management Certificate

The three classes are Management Boot Camp, Collaborative Management, and Managing Generations in the Workplace.

Online, starting on 06/03/19 and ending on 08/30/19

LERN Managing Generations in the Workplace

Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Generations X and Y are significantly different from the Boomer generation. Each generation has different expectations and styles of work in the workplace. Come explore the characteristics of the different generations in the workplace.

Online, starting on 06/03/19 and ending on 06/28/19

LERN Productivity & Time Management Certificate

The three classes are New 21st Century Strategies for Productivity & Time Management, Productivity eTools, and Managing Productivity.

Online, starting on 06/03/19 and ending on 08/30/19

LERN Managing Productivity

Whether you are measuring and documenting your own productivity or managing the productivity of others, acquire the four new management systems and procedures to maximize productivity in your work organization. With a growing number of people in the workforce working remotely, these four new management systems allow you to successfully manage both office or on-site workers and those working from a distance, including home.

Online, starting on 06/03/19 and ending on 06/28/19

LERN Certificate in Project Management

This certificate consists of three classes: Introduction to Project Management, Project Management Processes, and Project Management Knowledge Areas.

Online, starting on 06/03/19 and ending on 08/30/19

LERN Project Management Knowledge Areas

In today's business environment, there is a need for good project management. Project Management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancelation. The Project Management Professional community does this through the five Project Management Processes supported by the ten Project Management Knowledge Areas.

Online, starting on 06/03/19 and ending on 06/28/19

Annual Estate Planning Seminar for Professionals

The leading estate planning conference in the Richmond region. The seminar will cover recent developments in estate planning and offer practical guidance on today's most important tax and non-tax issues. 

This course contains no sessions
Click here to be notified about the next scheduled program.

SHRM Learning System

The SHRM Learning System will strengthen your knowledge base with a comprehensive review of the entire body of HR knowledge, preparing you to take either the CP or SCP exam.

This course contains no sessions
Click here to be notified about the next scheduled program.

LERN Collaborative Management

Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus, and plan for cooperation to get crucial projects completed. This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills.

This course contains no sessions
Click here to be notified about the next scheduled program.

LERN Leadership Principles

This course serves as the first of three in a series addressing the development of Generation Y leadership.

This course contains no sessions
Click here to be notified about the next scheduled program.

LERN Developing Your Leadership Skills

Especially for future and emerging leaders in Gen Y (born 1980-1999), this course reveals the key concepts of being a leader and the best strategies for developing leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ for influencing others. The action takes place in attending meetings, running meetings, interacting with others one-on-one, and employing successful techniques to convince and influence others.

This course contains no sessions
Click here to be notified about the next scheduled program.