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Management & Administration

The School of Professional & Continuing Studies offers classes and programs focused on managing, supervising, or administering people, processes, or activities.

Our classes and programs cover such topics as customer service, HR management, supervision and administration.

Political Campaign Management Certificate

The Political Campaign Management Certificate program teaches the essential skills required to manage all aspects of a winning political campaign.

SHRM Learning System®

The SHRM Learning System provides a comprehensive review of the entire body of HR knowledge that prepares you to take either the SHRM-CP® or SHRM-SCP® exam.

Upcoming Courses

Courses

The SHRM Learning System will strengthen your knowledge base with a comprehensive review of the entire body of HR knowledge, preparing you to take either the CP or SCP exam.


Every week on Wednesday, starting on 09/18/19 and ending on 11/20/19
Raising awareness is not enough! Social change is baked into the work of many mission driven organizations, but is it effective? Exactly what change are you after? Do you know if your efforts are working? This course is designed to support staff of nonprofit organizations in using planning and evaluation tools to increase the effectiveness of social change advocacy campaigns. This course will emphasize strategy and evaluation.


Online, starting on 10/07/19 and ending on 11/01/19
Project management skills and processes are critical tools in meeting the organization's strategic talent and management objectives. Successful human resource professionals need to develop and demonstrate skills in leadership, organization, planning, and understanding of the essential aspects of project management. This course is designed to broaden your understanding of project management principles, develop skills needed to successfully facilitate projects as well as develop an understanding of potential risks that often prevent successful project implementation.


Online, starting on 10/07/19 and ending on 11/01/19
Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support, bringing benefits to both employers and employees. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees' performance and create the working environment that your employees will find truly rewarding.


This course contains no sessions

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This certificate program consists of two one-month courses: Extraordinary Customer Service and Keys to Customer Service.


This course contains no sessions

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This certificate consists of three classes: Leadership Principles, Developing Your Leadership Skills, and Developing Your Professional Career.


This course contains no sessions

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This program is designed to benefit anyone who is a leader or member of a team that leverages virtual meeting and collaboration tools. This certificate program consists of three one-month courses: Introduction to Leading Virtual Teams, Leading and Mastering Virtual Meetings, and Creating High Performance Virtual Teams.


This course contains no sessions

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Enhance your management skills through this program for supervisors, managers, and emerging leaders. This certificate consists of three classes: Management Boot Camp, Collaborative Management, and Managing Generations in the Workplace.


This course contains no sessions

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Discover proven strategies for moving your efforts, and those of others, from simple advocacy toward managing and achieving social change within the workplace and/or community. This certificate program consists of three one-month courses: Change Management Skills, Change in the Workplace, and Creating Community & Social Change.


This course contains no sessions

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A must-have skill to succeed in business, whether you are an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets. This program will help you attractively compile your data into meaningful information with confidence. The certificate consists of three one-month courses: Mastering Microsoft Excel, Intermediate Excel, and Advanced Excel.


This course contains no sessions

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Maximizing productivity and the use of time is the primary way to increase profitability and organizational success for a growing number of people and their organizations. This certificate consists of three classes: New 21st Century Strategies for Productivity & Time Management, Productivity eTools, and Managing Productivity.


This course contains no sessions

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This certificate consists of three classes: Introduction to Project Management, Project Management Processes, and Project Management Knowledge Areas.


This course contains no sessions

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Your employees are your most valuable resources. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy-to-understand and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Take home practical information along with tips and techniques that can be applied at your job immediately.


This course contains no sessions

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In today's business environment, employers expect employees to have a solid set of interpersonal skills. The ability to solve problems quickly and effectively is one of these interpersonal skills well worth developing. This certificate program consists of three one-month courses: Dealing with Difficult People in the Workplace, Stress Management in the Workplace, and Conflict Management.


This course contains no sessions

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The leading estate planning conference in the Richmond region. The seminar will cover recent developments in estate planning and offer practical guidance on today's most important tax and non-tax issues. 


This course contains no sessions

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This course will build skills and techniques to greatly improve our communications so that our intended messages (whether verbal, non-verbal, written, or broadcast) have the same meaning to their recipients.


This course contains no sessions

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Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus, and plan for cooperation to get crucial projects completed. This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills.


This course contains no sessions

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This course serves as the first of three in a series addressing the development of Generation Y leadership.


This course contains no sessions

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Especially for future and emerging leaders in Gen Y (born 1980-1999), this course reveals the key concepts of being a leader and the best strategies for developing leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ for influencing others. The action takes place in attending meetings, running meetings, interacting with others one-on-one, and employing successful techniques to convince and influence others.


This course contains no sessions

Click here to be notified about the next scheduled program.