Management & Administration

Upcoming Courses

Courses

The SHRM Learning System will strengthen your knowledge base with a comprehensive review of the entire body of HR knowledge, preparing you to take either the SHRM-CP or SHRM-SCP exam.


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Ethical decisions in business are everywhere. Organizations have learned that the costs of unethical actions can be high, both legally, and from a public relations perspective. This course introduces the major ethical frameworks in business and seeks to give learners a strong foundation in ethical business practices, whether as individuals, as a leaders, or as stewards of the organization. This course reviews how organizations can establish and encourage an ethical culture while monitoring for compliance. Offered in partnership with MindEdge.


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Numbers play a role in every retail business. From sales volumes to inventory counts, retailers need to understand how math can help them be successful. This course will cover some of the basic measurements and calculations used in the retail world. You will strengthen your math skills by working through examples and exercises, including calculating common retail metrics. Offered in partnership with MindEdge.


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Corporate social responsibility (CSR) is the concept of organizations taking responsibility for their impact on society and the environment. Businesses which embrace CSR promote the public interest through what they do (for example, encouraging community growth and development) and what they refrain from doing (for example, eliminating or avoiding practices that harm stakeholders, regardless of whether such practices are legal). CSR is the inclusion of the public interest into corporate decision-making. Offered in partnership with MindEdge.


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Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Managers with high EI are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts. This one-module course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence. Offered in partnership with MindEdge.


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This intermediate-level course is designed to help Agile practitioners recognize and resolve many of the common issues that emerge when Agile concepts are introduced into Waterfall organizations. Through a combination of videos and case studies, the student will learn how to deconstruct and diagnose underlying problems that need to be addressed while recognizing common problems that can arise during the collaboration process.Offered in partnership with MindEdge.


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Why can it be so difficult to balance our work with our personal lives? And can these pressures be managed in a way that can make you more successful at both? Yes. This introductory course is meant for anyone who recognizes work-life balance as a skill and wants to improve their ability to create this balance. This course looks at methods and techniques to reconcile work and family. You will also consider the question of personal fulfillment and the needs and demands of leadership. Offered in partnership with MindEdge.


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Whether adopting new technology or adapting to a drastic shift in an organization's focus, change is a constant in any business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, people will often resist change out of fear of the unknown. This introductory course addresses the issues managers face in a dynamic environment. By understanding how to effect change and how to overcome resistance, a manager can lead change at various levels of an organization. Offered in partnership with MindEdge.


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Leading a team through any project requires special skills, and an understanding of the team dynamic and politics. This introductory-level course for those interested in leading teams, addresses the key issues surrounding leadership in a team environment. Why is leadership important to team success? What is required of a team leader to lead his team effectively? This course considers how team leaders must account for the unique circumstances of working in a team, where responsibility, communication, and leadership are shared. Offered in partnership with MindEdge.


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There are a number of managerial factors that are vital in managing and leading. Becoming a better manager or leader is directly connected to how well you can master them. The Effective Manager's Toolbox is a suite of online modules designed to give managers a head start on managing issues correctly and professionally with less stress and fewer negative organizational circumstances. The modules offer learners an explanation of the managerial mindset that all managers and leaders must adopt to succeed. Offered in partnership with MindEdge.


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One well-known business saying is that you can't manage what you can't measure. With the growing importance of sustainable management, business leaders must find the appropriate tools and techniques for measuring their organization's sustainability performance. This course reviews the measurement of sustainable management practices and performance. Offered in partnership with MindEdge.


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The Lean Six Sigma Basics course describes the techniques and concepts practitioners will need to complete process improvement projects. The course's modules describe the important principles and tools of the DMAIC methodology that help refine processes and enhance operations. Throughout the course, learners will be tested on their comprehension of course topics through exercises, games, and case study assignments. Video segments from subject matter experts supplement the material, to provide real-world examples and enhanced understanding of concepts and practices. Offered in partnership with MindEdge.


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The Lean Six Sigma Green Belt Exam Prep prepares students for the MindEdge Lean Six Sigma Green Belt certification exam. The course explores the components of the DMAIC methodology, describing the themes, principles, and tools needed to refine processes and enhance operations. Videos provide real-world implementation examples to extend mastery of key concepts. Two 50-question practice exams are presented to mirror the substance and style of questions that course participants will see when they sit for their MindEdge certification exam. Offered in partnership with MindEdge.


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This self-paced course explains the concepts, strategies, tools, and techniques learners will need to complete process improvement projects and activities. The course is divided into eight modules that explain key foundational Six Sigma information, guide students through the five steps of the DMAIC methodology, and demonstrate how a Six Sigma approach can benefit organizations in several, diverse industries or business sectors. Offered in partnership with MindEdge.


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This course bundle prepares learners for the successful completion of the MindEdge Six Sigma Green Belt Certification Exam by explaining the concepts, strategies, tools, and techniques they will need to complete process improvement projects and activities. Throughout the course, learners will be tested on their understanding and comprehension of course topics through challenging exercises, interactive games, and case study assignments. Each module also includes quizzes and tests that learners can use to prepare for the two 50-question practice exams at the course end. Offered in partnership with MindEdge.


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This course bundle prepares learners for the successful completion of the MindEdge Six Sigma Yellow Belt Certification Exam by exposing them to the Six Sigma concepts, strategies, tools, and techniques used in process improvement projects. Throughout the course, learners will be tested on their comprehension of course topics through exercises, and interactive games. Each module also includes comprehensive quizzes and tests that learners can use to prepare for each of the 25-question practice exams at the course end. Offered in partnership with MindEdge.


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