Course Detail: NC-HSPTRSMCERT - Hospitality & Tourism Fundamentals Certificate

The University of Richmond School of Professional & Continuing Studies is excited to launch a new Hospitality and Tourism Fundamentals Certificate for individuals interested in pursuing employment or advancing their careers in the dynamic field of hospitality and tourism. "Statistics show exceptional guest service by hospitality employees is rewarded by increased guest spending, positive word-of-mouth advertising, and repeat business." (American Hotel & Lodging Educational Institute.) Our Hospitality and Tourism Fundamentals Certificate enables students to develop key competencies and knowledge in areas such as:oHospitality and Tourism OverviewoFront Office OperationsoExemplary Guest ServicesoProfessional Etiquette and Time-ManagementoFront Office & Interdepartmental CommunicationsoReservations and SalesoRegistration ProcessesoSecurity and the Lodging/Tourism IndustryoIntroduction to Front Office AccountingoRole of Housekeeping in OperationsoBuying Influences on TravelersStudents who complete the program will be well prepared to enter the fast-paced environment of hospitality and tourism, or enhance their current marketability within the industry. Whether seeking to add to your professional qualifications, or start a new career, our Hospitality and Tourism Certificate will provide you with the desired skill-set sought after by leading companies in this growing industry. (This 30 hour course includes 8 weekly sessions with 4 weekend site-visits to local RVA organizations.)The Hospitality and Tourism Certificate is ideal for:?Hotel front desk associates and concierges?Convention services and tourism professionals?Aspiring guest service managers?Recent high school or college graduates seeking professional credentials?Career switchers planning to enter the hospitality or tourism industry?Au pairs seeking credentials from an accredited post-secondary institution

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