Course Detail: NC-LRNCMGMT - LERN Conflict Management

A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of the day engaged in or reacting to conflict situations. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and advancement. Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.

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