Course Detail: MFG342 - Problem Solving Using PDCA, A3, and Root Cause Analysis
The Mission:
To advance economic prosperity, health, and quality of life in Indiana and beyond. Purdue Manufacturing Extension Partnership (MEP) provides high value, affordable solutions to help businesses increase profitability. As advocates for Indiana's thousands of manufacturers, our staff leverages resources in both the public and private sectors to help identify areas of improvement, streamline processes, and ultimately increase competitiveness.
Problem Solving Using PDCA, A3, and Root Cause Analysis
In this course, participants will learn about the Plan, Do, Check, Act (PDCA) problem-solving method. In addition, participants will learn about problem-solving tools and activities, including A3, root cause analysis, process mapping, cause and effect diagrams, and others.
Objectives:
- Define "problem" and identify problem-solving skills.
- Identify barriers to problem solving.
- List the benefits of using a structured problem-solving method.
- Explain the A3 problem-solving form and how it is used.
- Describe the goals of each Plan-Do-Check-Act (PDCA) step and activities that take place during each step.
- Define "root cause" and distinguish between root causes and symptoms.
Intended audience: Manufacturing personnel at all levels who want to learn a methodical approach for problem solving or personnel who want to improve their existing problem-solving skills.
Take all five classes to earn the certificate:
Inventory Management Using Pull-Kanban
Standard Work & Error Proofing
This course will be delivered online. Classes will be facilitated by a live instructor during the scheduled course times. Participants should have a computer with a strong internet connection, a working microphone, and speakers. Students are required to utilize the camera and microphone to participate in this interactive class. Class participation enhances the online learning experience. Your instructor will send a meeting link to all students once registration has closed.
About the Instructor: Dane Bohnert has over 20 years of Lean and Quality Improvement experience. He has worked as a Quality Engineer, Launch Project Manager, Value Stream Operations Manager, Quality Manager, Supplier Development Specialist, Continuous Improvement Manager, Value Stream Coach, and Lean Consultant and Trainer.In addition, Dane holds certifications in Lean, Six Sigma, and Quality Assurance. He also received training and mentoring directly from Taiichi Ohno protégés Seizo Okamoto and Kazuhiro Sekiya, as well as others with wisdom in Toyota Production System (TPS) and the Toyota Way.