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Courses

This course builds your skills in handling chronic performance problems. You will learn how to document and present a solid case for needed improvement and effective interactions skills, identify the steps to take after the performance problem discussion to provide ongoing feedback and support, and determine if it is necessary to impose formal consequences.


This course contains no sessions
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This course introduces effective skills and tools for exploring others' unique perspectives, understanding and leveraging people's inherent differences, challenging devaluing behavior, and creating an environment in which people's differences are respected and utilized.


This course contains no sessions
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This course helps leaders implement workplace change so they can avoid the problems that plague the vast majority of failed change initiatives. Driving Change provides the skills and resources leaders need to accelerate the process of implementing change with their team members and create an agile work environment where people are more open to change.


This course contains no sessions
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This course shows leaders and individual contributors how to package their ideas in a way that will win over even the most skeptical individuals. Participants learn strategies for effectively capturing people's attention, transforming their perspectives, and gaining their commitment to taking action.


This course contains no sessions
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This course provides a practical approach, based on four Innovation Practices and innovation actions, and tools and techniques to help leaders and their teams think differently about how they work and to help them generate new ideas that add value to your organization and your customers.


This course contains no sessions
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In this course, leaders will learn the three key elements of executing strategy at the front line ? Focus, Measurement, and Accountability. They will learn how to focus on the few most critical priorities, to measure progress toward the accomplishment of these priorities, and to hold themselves and their team members accountable against the metrics.


This course contains no sessions
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This course will show the positive effect of shifting the traditional role of planner and evaluator from the leader to a shared responsibility between leader and employee. This shift builds ownership with the employee and frees up time for leaders to focus on coaching and developing throughout the performance cycle.


This course contains no sessions
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We'll introduce the interaction skills that enable you to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.


This course contains no sessions
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There is no such thing as eliminating conflict for as long as there are people, there is conflict. However, there are ways to manage conflict that are constructive and preserve the relationships involved. Participants will complete a short conflict management assessment during the workshop to provide them with additional insights into their own personal attitudes and behaviors relative to conflict.


Wednesday, November 11, 2020, WDC*D123
Goals are scientifically proven to be one of the most effective motivators for success. Yet achieving goals eludes a vast majority of society. You will learn a proven goal planning process you can implement immediately and start achieving success on your terms.


Tuesday, October 6, 2020, WDC*D123
Never before in history has five generations actively engaged in the business workforce. Each generation was influenced by a unique set of circumstances creating a wide array of attitudes and behaviors in the modern workforce. Participants will take away constructive ideas on how to make the multigenerational workforce in alignment with the organizations vision and strategy.


Tuesday, December 8, 2020, WDC*D123