Courses

SCPro Level One is the only industry certification that covers the comprehensive supply chain, from end-to-end, and requires candidates to demonstrate their knowledge of the eight Cornerstones of Supply Chain Management via a multiple-choice exam. It is recognized by both companies and educational institutions as the most comprehensive certification available in the industry.


This course contains no sessions
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This certification track discusses the basics of customer service; sound communications; advice for dealing with challenging customers; the customer order and return processes (reverse logistics); jobs in customer service; and legal concerns.


This course contains no sessions
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The Demand Planning certification track presents the details necessary to create and utilize a forecast to build an actual demand plan. Forecasting is a process that predicts customer demands.


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The Inventory Management certification track provides the details to effectively plan for and manage inventory levels to satisfy customer demands and maximize organizational profitability. This track also covers the importance and use of inventory in the supply chain; exposure to different types of inventory; techniques for effectively managing and controlling inventory levels; the relationship between forecasting and inventory management; and the financial impacts of inventory investments.


This course contains no sessions
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This certification track includes the role of manufacturing and service operations; linking market requirements with the selection of manufacturing processes; facility location strategies; facility layouts; the importance of production planning and control in synchronizing operations; the importance of quality management and performance measurement; and the impact of emerging technologies in operations.


This course contains no sessions
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SCPro Fundamentals prepares entry and mid-level team members to compete in today's global marketplace. Achieving supply chain excellence is two-fold. Finding and implementing a cost-effective training curriculum and identifying and positioning the right talent. SCPro Fundamentals is tailored for these needs.


This course contains no sessions
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The Supply Management & Procurement certification track presents the details of how goods and services are ordered by converting purchase requisitions, created by the demand planning organization, to purchase orders that are issued to suppliers. In this track, specific emphasis is placed on supplier identification, selection and approval, sourcing activities, negotiations with suppliers and the overall systematic selection of goods and services.


This course contains no sessions
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The Transportation Operations certification track provides the details for transporting goods. Key elements of this certification track include modes of transportation; transportation technology; company roles and operations within the transportation field; the impact of transportation on the overall economy; sustainability in transportation; and how the field is evolving to meet the projected needs of the future.


This course contains no sessions
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The Warehousing Operations certification track provides the basics of warehousing operations, including distribution centers and fulfillment centers. Key elements of the track include the role of warehousing and distribution centers in the supply chain, and the other key functions of processing goods: receiving, movement, storage, picking, packing, and packaging.


This course contains no sessions
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Certificate Programs

SCPro Fundamentals Certifications: Manufacturing and Service Operations / Supply Chain Management Principles / Transportation Operations / Warehousing Operations
SCPro Fundamentals Certifications: Manufacturing and Service Operations / Supply Chain Management Principles / Transportation Operations / Warehousing Operations