Course Detail: WTPP130 - Communicating with Difficult People

This 30- hour course is completely online, and most students complete it within 8 weeks. As a result of this training students will be able to recognize statements and actions that are likely to provoke difficult behavior in others, describe basic communication skills including paraphrasing, asserting, and questioning, describe techniques to maintain emotional control under pressure, and describe skills which promote merging with and managing conflicts.

Click on the date you wish to attend and follow the prompts on the yellow buttons to complete the registration process.

STIT Funding available if you are a Utah resident. Please click here to apply!

 Session Information: 24FA-WTPP130-01

Schedule: Course is 100% online no scheduled meetings. Check for assignments dates in Canvas. Class available from October 16th to December 14th, 2024
Times: 12:00am-11:59pm MDT
Cost : $299.00


Classes are Fully Online.


Name Additional Resources
Silvia Araoz
Dee Harper

Class Location

SLCC Online
-, - -

Cancellation Policy

A cancellation charge of 100.00% will be assessed on cancellations occurring within 2 days of the start of this session.