Much is demanded in the current workplace. But many experts agree that emotional intelligence (EQ) is one of the most important skills to have in today's world. The skill not only helps with your work and private life, but it also helps you have a better understanding of yourself.
It is particularly important for those in law enforcement to have a high level of emotional intelligence. Many controversial events that have occurred within the profession have been born out of an officer's lack of EQ or their inability to control emotions.
Emotional Intelligence is also an essential part of resilience. Without it, officers either try to ignore, escape from, or numb out their emotions. The resulting long-term affect can cause both medical and mental health issues as well as problems at work and at home.
We will learn what emotions are, how to identify them and what we should do with them. We will also discuss how having emotional intelligence can make you more successful as a law enforcement officer. Working through Daniel Goleman's Five Components of Emotional Intelligence, we will learn how to build and utilize EQ to experience better relationships with those you encounter. In the end, you will have the tools to better interact with others, understanding their mindset and how emotions act on you and them as human beings.