Courses & Events

ONE DAY LIVE WORKSHOP:Leaders with a strong professional brand are generally more impactful, influential, and effective in their roles. Having a better understanding of how your brand impacts your interactions with others can help you be a better leader.
ONE-HOUR WEBINAR:Succession planning is a process organizations use to ensure that employees are developed to fill key roles within the company. Through a succession planning process, organizations recruit superior employees, develop their knowledge, skills, and abilities, and prepare them for advancement into more challenging roles. As your organization expands, loses key employees, provides promotional opportunities, and increases sales, your succession planning guarantees that you have employees ready to fill new roles.
LIVE WORKSHOP:Homeland security professionals work in an increasingly complex environment requiring high-level critical and creative thinking. Whether you're a military officer or a government or private sector executive responsible for security operations and disaster preparedness, this one-day program will enhance your knowledge and your value to your organization. You'll learn the essentials of the law of cyber security, strategic planning for preparedness, and the basics of cyber security for non-technical leaders.
FREE ONE-HOUR WEBINAR:Successful leaders must traverse the rapidly evolving 21st century business landscape with unrelenting focus on two dynamics: Vision and Values. Leaders must be able to clearly communicate-over and over again-their organization's vision, stated not in words of what they do or how they do it, but in words that draw employees, customers, partners, and community members into a shared belief about possibilities.
LIVE ONE-DAY WORKSHOP: Change is happening in your organization. Every day, new initiatives and projects are launched to improve performance, increase profits, and enhance your competitive advantage. In this program, you will learn the critical difference among task, relationship and identity changes.
This five-day program prepares new Green Belts to lead projects and contribute to improving services and manufacturing. Those who pass the exam, which is held on the final day, will receive Green Belt certification from the University of Kansas.
Listening to your customer is the single most important thing you can do for your organization. Gather your employees around the table for this information-packed webinar.
This program teaches business leaders several tools to vet their decision making through ethical lenses.
This ONE DAY LIVE workshop will equip customer service managers with advanced knowledge and skills training in four key areas:
  1. 1. The customer service equation
  2. 2. Managing the service equation
  3. 3. The value of one happy customer vs. one unhappy customer
  4. 4. The role of behavioral economics in customer service

Don't let it be you! Don't be that person who puts an audience to sleep with a poorly organized business presentation, a stammering, "uh, um, you know," speaking style, and slides that feature a zillion words but no clear ideas.

To avoid this all-too-common problem, register for "Say It Simply and Smartly," the successful business presentations program offered by KU Professional & Continuing Education and presented by professional leadership coach Lee Stuart.

Emotional Intelligence, or EQ, is an array of emotional and social competencies that determine how we relate to ourselves and others and how we deal with the demands and pressures of our work and family lives. All of us are deficient in some domain of EQ, but we can work to improve. Organizational leaders must be sensitive to EQ to communicate effectively with everyone in their organizations.
FREE ONE-HOUR WEBINAR:This webinar examines the most important asset in any organization: its human relationships.
ONE-DAY LIVE WORKSHOP: Storytelling is an essential part of leadership. In this one-day workshop, you will learn to use storytelling as a powerful strategic communications tool to inform, engage, motivate and inspire those key audiences that are critical to your success.
Achieving a healthy work-life balance can be challenging. But there are tips and strategies that will bring positive impacts not only for your career but also for your family and overall well-being.
Don't be that person who puts an audience to sleep with a poorly organized business presentation, a stammering, "uh, um, you know," speaking style, and slides that feature a zillion words but no clear ideas.

In this webinar, learn how to design and deliver great presentations.

This webinar explores the principles mapped out in Tribal Leadership, the best-selling business book by Dave Logan, John King, and Halee Fischer-Wright. Every organization is a tribe, or if it's large enough, a network of tribes. Tribes are more powerful than teams, companies, or even CEOs. In this webinar, professional leadership coach Lee Stuart will help you assess your organization's tribal culture and to implement tools to manage tribes to higher levels of performance.
FREE ONE-HOUR WEBINAR: Homeland security professionals work in an increasingly complex environment requiring high-level critical and creative thinking. Whether you're a military officer or a government or private sector employee responsible for security operations and disaster preparedness, this webinar will enhance your knowledge and your value to your organization. You'll learn:1. Standard of Care & Liability for Cyberattacks in the Public & Private Sectors2. Disclosure of Cyberattacks: Legal Issues3. Preventive Surveillance of Employees: Legal Issues
Don't let it be you! Don't be that person who loses an audience with a poorly organized business presentation, a stammering, uh, um, you know, speaking style, and slides that feature a zillion words but no clear ideas.Through 1-on-1 presentation skills coaching, participants will learn to deliver impactful business presentations.
In How to Think Like Leonardo da Vinci, a workshop based on the wonderful book by Michael Gelb, you will learn to think in seven new ways, using principles developed by the most expansive thinker in human history.
How you keep your employees and engage them should be a concern of every organization. It's a matter of both cost and culture. High turnover and low engagement have many underlying symptoms, yet there are many proactive steps that organizations can take to forestall turnover and improve retention and employee engagement.
Tele-working is great for many people; it's flexible, convenient, and usually results in higher levels of productivity. However, it can be harmful to workplace communication and relationships
FREE ONE-HOUR WEBINAR:Tele-working is great for many people; it's flexible, convenient, and usually results in higher levels of productivity. However, it can be harmful to workplace communication and relationships.