Courses

The ability to communicate in writing is a critical skill in any business or workplace. Understanding the basic principles and steps used in writing reports and proposals will set you on the path to crafting effective professional business documents. This course is included in the Certificate in Business Writing course.


April 6, 2020 to May 1, 2020, Online Only
Save your dog a trip to the groomer or the vet by learning to do some routine care tasks yourself. Instructor Cathy Mahr will show you how to clip nails, clean ears and brush teeth with confidence.


Monday, June 8, 2020, HC Cafeteria Door 5
Monday, August 3, 2020, HC Cafeteria Door 5
Customer service is an essential part of any business or organization. As the use of technology increases, human interaction with customers becomes even more important. You can become an excellent service provider through this two-part online program.
Registering for this certificate program will automatically enroll you in the two required courses: Extraordinary Customer Service and Keys to Customer Service.


April 6, 2020 to May 29, 2020, Online Only
Communication in the workplace is more important than ever and critical to your career advancement and success. Discover skills and techniques you can study over the weekend and put to use on Monday morning!
Registration for this certificate program will automatically enroll you in the three required courses: Conflict Management, Negotiation: Get What You Want, and Using Personality Profiles for Better Work Performance.


April 6, 2020 to June 26, 2020, Online Only
An average manager can spend more than 20 percent of their day engaged in or reacting to a conflict situation. No matter what your position, conflict management skills can positively correlate to higher earnings and promotion. This course is included in the Workplace Conflict Solutions Certificate course, and the Certificate in Workplace Communication course.



April 6, 2020 to May 1, 2020, Online Only
Dealing with difficult personalities and challenging subjects in the workplace takes skill, tact, and confidence. Effective communication is a key component in managing conflict and making your day-to-day interactions run smoothly. Find your voice in this online course. This course is included in the Workplace Conflict Solutions Certificate course.


May 4-29, 2020, Online Only
Learn the basics of on-leash obedience, including commands such as heel, sit, down, come, stand and stay.


June 8-29, 2020, HC Cafeteria Door 5
August 3-24, 2020, HC Cafeteria Door 5
We all know good customer service is important, but what makes it truly extraordinary? Discover how easy it is to tweak ordinary customer service into an experience that will keep customers coming back. This course is included in the Certificate in Customer Service course.


May 4-29, 2020, Online Only
How do you store your photos? Printed Piles? Digital Files? Do you have photos trapped in phones, external hardware, SD cards, CDs, VHS tapes/old media, or temporary websites? Bring your devices for help with media transfers, file exports, scanning services, and photo restoration and repair.


Wednesday, June 24, 2020, RM Media Door A
Even the best workplace can have an occasional problem. Examine the internal investigation process, anti-harassment laws and EEOC requirements, and discover the skills and methods that can help you better handle employee-related issues before they become serious formal complaints.


May 4-29, 2020, Online Only
Good customer service skills can have a powerful impact on your life as well as your career. Discover how to avoid customer turnoffs and what it takes to consistently deliver great customer service. This course is included in the Certificate in Customer Service course.


April 6, 2020 to May 1, 2020, Online Only
Does the thought of working in a legal office intrigue you? Acquire the knowledge and skills you need to become an effective and efficient administrative member of any legal office team!


April 6, 2020 to May 1, 2020, Online Only
A growing number of employees are working remotely, including from home, requiring organizations to move from measuring time to measuring productivity and outcomes. Take a look at four new management systems to measure your own productivity, as well as that of others. This course is included in the Productivity and Time Management Certificate course.


April 6, 2020 to May 1, 2020, Online Only
Negotiation and bargaining skills are useful in everyday life as well as in business and the workplace. Discover your natural bargaining style and learn how to balance firmness and flexibility to get the best outcome. This course is included in the Certificate in Workplace Communication course.


May 4-29, 2020, Online Only
How effectively you manage your time and productivity can affect your business and personal life in many ways. Learn the difference between being busy and being productive. This course is included in the Productivity and Time Management Certificate course.


April 6, 2020 to May 1, 2020, Online Only
Podcasts are like "on-demand radio," and cover all kinds of topics! Do you have a business, hobby or passion you'd like to share? Discover how to get started in podcasting and how you can reach your maximum audience.


April 6, 2020 to May 1, 2020, Online Only
Boost your productivity by managing your time better! Discover new techniques and strategies, how to utilize technology, how to document your own productivity, and how to manage the productivity of others.
Registering for this certificate program will automatically enroll you in the three required courses: Managing Productivity, New 21st Century Strategies for Productivity and Time Management, and Productivity eTools: Be Organized and Get Stuff Done.


April 6, 2020 to June 26, 2020, Online Only
Turbo-charge your work and simplify your life! Discover new apps, tools, and tricks each week that will help you work more efficiently. This course is included in the Productivity and Time Management Certificate course.



May 4-29, 2020, Online Only
Socialization is the key to ensuring that your puppy will be happy, confident and well-adjusted. It's important to get your puppy involved in socialization at an early age.


June 15-29, 2020, HC Cafeteria Door 5
August 10-24, 2020, HC Cafeteria Door 5
Is it the long Minnesota winters? Maybe it's weeks spent at the cabin in the woods, or quiet days at the lake. Whatever the reason, Minnesota has produced an abundance of authors in a variety of genres.


Wednesday, June 24, 2020, HC Blesener Cmty Rm Door 5
Wednesday, July 22, 2020, HC Blesener Cmty Rm Door 5
Wednesday, August 19, 2020, HC Blesener Cmty Rm Door 5
Stress isn't the enemy. Events happen every day. How we interpret those events can set the stage for how we feel and how we react to others. This course is included in the Workplace Conflict Solutions Certification course.


April 6, 2020 to May 1, 2020, Online Only
Your employees are your most valuable resources! Even experience supervisors and managers will discover something new and practical in this online course.


April 6, 2020 to May 29, 2020, Online Only
Understanding yourself and others increases your overall effectiveness at work, at home, and in all your relationships. Learn how to communicate effectively with all personality styles. This course is included in the Certificate in Workplace Communication course.


April 6, 2020 to May 1, 2020, Online Only
Today's employees are expected to have a solid set of interpersonal skills. Become an effective team member and leader in the workplace by learning how to navigate problematic interactions with ease. 
Registering for this certificate program will automatically enroll you in the three required courses: Conflict Management, Dealing with Difficult People in the Workplace, and Stress Management in the Workplace.


February 3, 2020 to May 1, 2020, Online Only
The Vietnam War, with its origins rooted in World War II, is still one of the most controversial military eras in US history. Local veteran Duane Clear shares his experiences while serving in Vietnam, as well as his thoughts and reactions upon returning years later as a tourist.


Sunday, August 9, 2020, HC Rm 111 Door 5
The term "zero waste" is heard more and more often, and many people are curious about the positive impact they can make on the environment. Join us for an informative discussion and learn how YOU can a difference!


Tuesday, July 21, 2020, HC Blesener Cmty Rm Door 5
Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill.
Registering for this certificate program will automatically enroll you in the three required courses: Business Writing, Effective Copywriting, and Writing News and Press Releases.


April 6, 2020 to June 26, 2020, Online Only
Discover how social change happens, and doesn't, and how you can influence it.


April 6, 2020 to May 1, 2020, Online Only
Whether you are sending out a press release, communicating internally with a memo, or promoting your skills online or in a letter, strong writing skills are the key to success. Learn how to avoid the common writing mistakes that can hold you back.
This course is included in the Certificate in Business Writing course.


May 4-29, 2020, Online Only
Getting the word out is an essential activity for every business or organization. Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace!
This course is included in the Certificate in Business Writing course.


April 6, 2020 to May 1, 2020, Online Only