Courses

Action Research

Action research is a form of investigation designed to attempt to solve problems and improve professional practices by using systematic observations and data collection. Discover the features of action research and how to use the information it provides. This course is included in the Statistics for Decision-Making course.

April 3-28, 2023, Online Only
June 5-30, 2023, Online Only
August 7, 2023 to September 1, 2023, Online Only
November 6, 2023 to December 1, 2023, Online Only

Advanced Marketing Concepts

Forget the fads and dump the buzz words. Take your knowledge of marketing to a new level. These advanced marketing concepts will enable you to develop more effective marketing campaigns and results. This course is included in the Integrated Marketing Certificate course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only
June 5-30, 2023, Online Only
September 5-29, 2023, Online Only

The Basics of Bookkeeping

How do you keep track of day-to-day financial transactions of a business? Learn how to understand the numbers and how to record every penny.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Bookkeeping Certificate

Whether you run your own business, run the family finances, or want to add to your job skills, this online certificate course will help you understand the bookkeeping process and how to keep your accounts accurately.
Registering for this certificate program will automatically enroll you in the three required courses: Understanding Debits and Credits, General Ledger and Month-End Procedures, and Closing Procedures and Financial Statements.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only
June 5, 2023 to September 1, 2023, Online Only
September 5, 2023 to December 1, 2023, Online Only

The Business Plan

Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In this course, you evaluate the many aspects and potential hurdles of the business and build the Business Plan one step at a time.
This course is included in the Entrepreneurship Certificate course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Business Writing

The ability to communicate in writing is a critical skill in any business or workplace. Understanding the basic principles and steps used in writing reports and proposals will set you on the path to crafting effective professional business documents. This course is included in the Certificate in Business Writing course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only
June 5-30, 2023, Online Only
September 5-29, 2023, Online Only

Cash is King

Cash is arguably the most important factor in business success. Discover your role as a non-financial manager in the cash flow process. This course is included in the Certificate in Accounting and Finance for Non-Financial Managers course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only
July 4-28, 2023, Online Only
October 2-27, 2023, Online Only

Certificate in Accounting and Finance for Non-Financial Managers

Nearly every decision in the workplace relies on financial information in one way or another. Discover how understanding this information can help you make smart decisions about budgeting, setting goals and assessing performance within your area of influence.
Registering for this certificate program will automatically enroll you in the three required courses: Accounting and Finance for Non-Financial Managers, Cash is King, and Financial Analysis and Planning for Non-Financial Managers.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only
June 5, 2023 to September 1, 2023, Online Only
September 5, 2023 to December 1, 2023, Online Only

Certificate in Business Writing

Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill.
Registering for this certificate program will automatically enroll you in the three required courses: Business Writing, Effective Copywriting, and Writing News and Press Releases.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only
June 5, 2023 to September 1, 2023, Online Only
September 5, 2023 to December 1, 2023, Online Only

Certificate in Customer Service

Customer service is an essential part of any business or organization. As the use of technology increases, human interaction with customers becomes even more important. You can become an excellent service provider through this two-part online program.
Registering for this certificate program will automatically enroll you in the two required courses: Extraordinary Customer Service and Keys to Customer Service.

February 6, 2023 to March 31, 2023, Online Only
April 3, 2023 to May 26, 2023, Online Only
June 5, 2023 to July 28, 2023, Online Only
September 5, 2023 to October 27, 2023, Online Only

Certificate in Effective Grammar

Good grammar doesn't make good writing, but good writing demands good grammar. Put an end to grammar mistakes that detract from your work. Everything you learn will elevate your communication skills and help you present polished, professional writing every time.

February 6, 2023 to March 31, 2023, Online Only
April 3, 2023 to May 26, 2023, Online Only

Certificate in Non-Profit Administration

Non-profits today need to be run like a business in many respects. You have competition, a need to generate income and a surplus, and staff need to be even more productive. Get the best training on revenue generation and program evaluation for non-profits with this course.
Registration for this certificate program will automatically enroll you in the two required courses: Revenue Generation for Nonprofits, and Program Evaluation for Nonprofits.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only

Certificate in Project Management

Every business or organization needs project management. A good project manager can detect problems early for quick resolution, which can improve employee, customer and public confidence and attitude. Registering for this certificate program will automatically enroll you in the three required courses: Introduction to Project Management, Project Management Knowledge Areas, and Project Management Processes.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only

Certificate in QuickBooks Online

QuickBooks Online is the leading online accounting platform, and is the preferred choice for small business managers, owners, bookkeepers, and accounting professionals. Get a comprehensive understanding of QuickBooks Online, then learn how to work with more advanced QuickBooks Online topics.
Registering for this certificate program will automatically enroll you in the two required courses: QuickBooks Online Level 1 and QuickBooks Online Level 2.

February 6, 2023 to March 31, 2023, Online Only
April 3, 2023 to May 26, 2023, Online Only

Certificate in Workplace Communication

Communication in the workplace is more important than ever and critical to your career advancement and success. Discover skills and techniques you can study over the weekend and put to use on Monday morning!
Registration for this certificate program will automatically enroll you in the three required courses: Conflict Management, Negotiation: Get What You Want, and Using Personality Profiles for Better Work Performance.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only

Closing Procedures and Financial Statements

Financial statements can help you measure performance, make improvements and set goals for your business, organization or home finances. Learn how to prepare these statements, close your books, and get ready for the next accounting period. This course is included in the Bookkeeping Certificate course.

April 3-28, 2023, Online Only

Collaborative Management

Collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity. Explore the principles of collaborative management and gain insight on how to expand your collaborative skills for the success of your team or organization. This class is included in the Management Certificate course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Conflict Management

An average manager can spend more than 20 percent of their day engaged in or reacting to a conflict situation. No matter what your position, conflict management skills can positively correlate to higher earnings and promotion. This course is included in the Certificate in Workplace Communication course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Culturally Responsive Pedagogy in the Diverse Classroom

Educators and psychologists know that learning is significantly affected by factors such as stress, anxiety, self-image, cultural expectations and societal expectations. In this course, you will examine the factors that come together to create unique challenges to black students in the classroom, and explore ways in which teachers can minimize those challenges and support school success for all students.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Developing the Socialization Skills of Students with ASD in the Inclusive Classroom

Today, every school in America has students who have been diagnosed with ASD (Autism Spectrum Disorder) -- a neurological disorder on the autism spectrum. Examine strategies for working effectively with ASD students and parents to create the most positive learning environments for children and teens with ASD. This class is included in the Certificate in Learning Styles course.

March 6-31, 2023, Online Only

Developing Your Professional Career

Have you ever wondered what it takes to get to that next level in your career? Identify the skills that all great leaders possess. Discover how your image can determine where you go. This course is included in the Certificate in Leadership Development course.

April 3-28, 2023, Online Only

Digital Marketing Certificate

Get a fundamental, yet advanced, introduction to eMarketing, including improving email promotions, analyzing your website traffic, and optimizing your presence on search engines.
Registering for this certificate program will automatically enroll you in the three required courses: Improving Email Promotions, Boosting Your Website Traffic, and Online Advertising.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only

Effective Copywriting

Whether you are sending out a press release, communicating internally with a memo, or promoting your skills online or in a letter, strong writing skills are the key to success. Learn how to avoid the common writing mistakes that can hold you back.
This course is included in the Certificate in Business Writing course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Entrepreneur Boot Camp

Starting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur.
This course is included in the Entrepreneurship Certificate course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Entrepreneurial Marketing

To succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step-by-step approach to attract and keep customers, all within a realistic budget.
This course is included in the Entrepreneurship Certificate course.

April 3-28, 2023, Online Only

Entrepreneurship Certificate

Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ideas, and a checklist for going into business.
Registering for this certificate program will automatically enroll you in the three required courses: Entrepreneur Boot Camp, The Business Plan, and Entrepreneurial Marketing.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only

Evaluation Research

Evaluation research can give you and your organization a systematic assessment of the value of resources and time you commit to a project, product, or specific goal. It can determine whether or not a process has achieved a goal or yielded the desired results. This course is included in the Statistics for Decision-Making course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Extraordinary Customer Service

We all know good customer service is important, but what makes it truly extraordinary? Discover how easy it is to tweak ordinary customer service into an experience that will keep customers coming back. This course is included in the Certificate in Customer Service course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Financial Analysis and Planning for Non-Financial Managers

Take the mystery out of money matters! Build on your understanding of financial concepts and information found on your organization's reports. This course is included in the Certificate in Accounting and Finance for Non-Financial Managers course.

April 3-28, 2023, Online Only

General Ledger and Month End Procedures

General ledgers are all about balance. In this online course, you'll learn how to post journal entries and make sure your general ledger balances at the end of the month. This course is included in the Bookkeeping Certificate course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Grow Your Business with Instagram

What can you do on Instagram that can result in huge growth for your customer base and sales? You'll find the answers in this fun, beginner-level class on growing your business with Instagram. Learn the key steps needed to improve your company bottom line and gain more followers. Plus, you will learn to make your content irresistible and have fun in the process!

Tuesday, May 16, 2023, Online Only

Integrated Marketing Best Practices

Discover the emerging field of integrated marketing. What is its purpose? What makes it unique? What are "the hot 5" digital marketing methods, and why do they work? What methods will work best for you? This course is included in the Integrated Marketing Certificate course.

April 3-28, 2023, Online Only

Integrated Marketing Certificate

Discover the growing field that integrates traditional print marketing with digital marketing for even greater marketing success. Understand how digital marketing and print complement and enhance each other, and how to integrate both kinds of marketing for even greater overall effectiveness. Registration for this certificate program will automatically enroll you in the three required courses: Advanced Marketing Concepts, Successful Print Marketing, and Integrated Marketing Best Practices.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only

Integrating Social Media in Your Organization

What goes into building a great social network? How do you select the right tool for your business? What is Ning? How do you know where to spend your time? What's next? Or are you still working on last year's trends? This course is included in the Social Media for Business Certificate course.

April 3-28, 2023, Online Only

Introduction to Project Management

Having good project management skills is one of the fastest paths to promotion in many organizations. Go through the basics of creating a project in this online course. This course is included in the Certificate in Project Management course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Intro to Medical Terminology

Knowing medical terminology is the first step for any career in the medical field or simply to understand your family's medical visits. This highly specialized language involves word building with root words, prefixes, suffixes, and abbreviations. You will leave with a solid foundation of medical language, as well as basic medical billing and coding terminology. No prior experience is necessary.

Monday, March 6, 2023, Online Only

Keys to Customer Service

Good customer service skills can have a powerful impact on your life as well as your career. Discover how to avoid customer turnoffs and what it takes to consistently deliver great customer service. This course is included in the Certificate in Customer Service course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Leadership Principles

Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, and addressing challenging goals. This course is included in the Certificate in Leadership Development course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Management Boot Camp

Discover the keys to effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through the use of the DiSC personality profile (included). This class is included in the Management Certificate course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Management Certificate

Nothing creates success like a solid foundation. Discover the keys to effectively managing your employees. Explore how to engage and motivate employees, how to expand your collaborative skills, and what motivates each generation at work. Registering for this certificate program will automatically enroll you in the three required courses: Management Boot Camp, Collaborative Management, and Managing Generations in the Workplace.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only

Managing Generations in the Workplace

Each generation has different expectations and styles of work in the workplace. Explore the characteristics of Boomers, Gen Xers and Gen Yers, their motivations and what messages they value. Then identify practical how-to tips and techiques for managing them. This class is included in the Management Certificate course.

April 3-28, 2023, Online Only

Managing Remote Workers

You cannot manage remote workers like you manage in-office workers. But you can manage remote workers better, with greater productivity and efficiency. Discover the keys to successful managing in the new workplace of the 21st century. This class is included in the Managing Remote Workers Certificate course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Managing Remote Workers Certificate

Working from home is here to stay. Discover how to communicate with and manage remote workers, one of the fastest-growing sectors of the workforce.

February 6, 2023 to March 31, 2023, Online Only
April 3, 2023 to May 26, 2023, Online Only

Marketing Using Social Media

Social media can help you develop a two-way communication and marketing strategy for your business or organization. Find out which platform will work best for you. This course is included in the Social Marketing for Business Certificate course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Mastering Computer Skills for the Workplace

Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations, documents, email, calendars and spreadsheets in the Microsoft Office Suite. Take your computer skills from plain and drab to exciting and engaging.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Mastering Video Marketing Certificate

Video marketing is a hot marketing trend. When done correctly, video can tell a story, and stories connect with people. Learn how to turn that connection into a positive outcome.
Registering for this certificate program will automatically enroll you in the two required courses: YouTube for Business, and Video Marketing.

February 6, 2023 to March 31, 2023, Online Only
April 3, 2023 to May 26, 2023, Online Only

Negotiation: Get What You Want

Negotiation and bargaining skills are useful in everyday life as well as in business and the workplace. Discover your natural bargaining style and learn how to balance firmness and flexibility to get the best outcome. This course is included in the Certificate in Workplace Communication course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Online Advertising

Get the keys to making online advertising work for you and your organization or company. Learn how to target local audiences, use Facebook advertising, and how to determine the demographics of people you want to reach! This course is included with the Certificate in Digital Marketing course.

April 3-28, 2023, Online Only

Program Evaluation for Nonprofits

Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis, and data use. Special attention will be paid to the real-world challenges that organizations may face when conducting evaluation, including staff time, costs, and reporting evaluation results to funders. This class is included in the Certificate in Non-Profit Administration course.

April 3-28, 2023, Online Only

Project Management Knowledge Areas

The knowledge areas covered in this course support the Project Management Processes. Explore these areas including communication, cost, scope, quality, human resources, risk and procurement. This course is included in the Certificate of Project Management course.

April 3-28, 2023, Online Only

Project Management Processes

The basic information in this online course will assist you in learning the beginnings of Project Management, whether you are interested in a project management field or for use in your current line of work. Come away with a solid foundation of the five processes to use when any type of project occurs in your employment arena. This course is included in the Certificate in Project Management course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

QuickBooks Online Level 1

Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud-based accounting programs and preferred choice for small business managers, owners, bookkeepers, and accounting professionals. In four hands-on units, you will learn how to use QuickBooks Online to enter sales and purchases, receive and make payments, and add inventory. This course is included in the Certificate in QuickBooks Online course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

QuickBooks Online Level 2

Move on to work with more advanced QuickBooks Online topics. Increase your abilities with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debt collection, using tags, and projects. This course is included with the Certificate in QuickBooks Online course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Remote Working and Communicating

Working remotely does not make you an expert on remote work. Discover the 5 bad habits too many remote workers and their managers acquire from lack of experience, tools, and expertise. Come away with a deeper understanding of this enormous industrial and cultural shift going on in the workplace and in society. This class is included in the Managing Remote Workers Certificate course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Revenue Generation for Nonprofits

Build revenue streams for your non-profit organization. They are essential not only to keep your doors open, but also to expand your services. Discover basic concepts that will yield greater revenue results. After taking this course you will have the knowledge to improve your revenue generation and generate a better surplus. This class is included in the Certificate in Non-Profit Administration course.

February 6, 2023 to March 31, 2023, Online Only
April 3, 2023 to May 26, 2023, Online Only

Social Media for Business

Driving new customer traffic to your website and promoting your business is imperative in today's technology world. Don't let your skillset or company get left behind by missing the key social media rules you need to know! Learn how to craft a simple but effective social media marketing strategy, listen directly to customers, and implement tips to grow your business all while staying organized without being overwhelmed by technology.

Thursday, May 11, 2023, Online Only

Social Media for Business Certificate

You see social media every day -- Facebook, Twitter, YouTube, LinkedIn, blogs, and vlogs. And you see all kinds of businesses using it to advertise. Why aren't you?
Registering for this certificate program will automatically enroll you in the three required courses: Introduction to Social Media, Integrating Social Media in Your Organization, and Marketing Using Social Media.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only

Spanish for Medical Professionals

Good communication is an essential part of healthcare today. This Spanish class -- designed specifically for healthcare professionals -- will give you the skills you need to effectively communicate with Spanish-speaking patients.

February 6, 2023 to March 31, 2023, Online Only
April 3, 2023 to May 26, 2023, Online Only

Statistics for Decision-Making

Improve your decision-making success with an advanced practical how-to process for gathering statistics. Design effective surveys. Road test evaluation research, and discover the features of action research and how it can be directly applied to answer questions and solve problems in your business or workplace.
Registration for this certificate program will automatically enroll you in the three required courses: Statistics for Decisions Using Surveys, Evaluation Research, and Action Research.

February 6, 2023 to April 28, 2023, Online Only
April 3, 2023 to June 30, 2023, Online Only

Statistics for Decisions Using Surveys

Improve your ability to develop and deliver statistics for decision-making by improving your skills in conducting reliable surveys. Help your organization design practical surveys to improve business and workplace effectiveness. This course is included in the Statistics for Decision-Making course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Successful Print Marketing

Print promotion is not extinct! Discover the secrets to success in the almost forgotten but still remarkably effective area of print, including catalogs, direct mail letters, and postcards. This course is included in the Integrated Marketing Certificate course.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Supervisory and Leadership Certificate

Your employees are your most valuable resources! Even experience supervisors and managers will discover something new and practical in this online course.

February 6, 2023 to March 31, 2023, Online Only
April 3, 2023 to May 26, 2023, Online Only

Understanding Debits and Credits

Every financial transaction falls into one or more of five categories involved in bookkeeping. Learn how to create a chart of accounts to meet your needs, as well as double-entry bookkeeping and the process of recording debits and credits. This course is included in the Bookkeeping Certificate course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Using Personality Profiles for Better Work Performance

Understanding yourself and others increases your overall effectiveness at work, at home, and in all your relationships. Learn how to communicate effectively with all personality styles. This course is included in the Certificate in Workplace Communication course.

April 3-28, 2023, Online Only

Video Marketing

Sight, sound, and motion are much more compelling than static words on a page. Discover how to use simple online video to quickly bond with your viewer, drive traffic to your website, boost business, and build brand awareness. This course is included in the Mastering Video Marketing Certificate course.

February 6, 2023 to March 3, 2023, Online Only
April 3-28, 2023, Online Only

Writing News and Press Releases

Getting the word out is an essential activity for every business or organization. Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace!
This course is included in the Certificate in Business Writing course.

April 3-28, 2023, Online Only

YouTube for Business

Did you know YouTube is the second largest search engine? Discover the power of video for your organization, and how to use video as a marketing tool to reach and serve more people. This course is included in the Mastering Video Marketing Certificate.

March 6-31, 2023, Online Only
May 1-26, 2023, Online Only

Adult Spanish in the Kitchen - 'Vamos a Comer y Cocinar'

Here's your chance to learn useful Spanish vocabulary and conversation components centered around food and cooking that can be applied to real-life settings. Topics include typical Hispanic dishes, restaurant vocabulary, understanding the market experience, setting the table, cooking from a recipe, food vocabulary, and conversation elements.

June 5-26, 2023, Online Only

How to Start Any Home Business + 250 Home Business Ideas!

Turn your talents and hobbies into profits by starting a home business. Taught by a Chamber of Commerce Past President and award-winning business owner, this is probably the most comprehensive business start-up workshop you will ever find. You will discover more than 250 legitimate home business ideas, mandatory legal documentation, ways to market your product and services, and how to take tax deductions.

Wednesday, March 8, 2023, Online Only
Tuesday, July 11, 2023, Online Only