Courses

Forget the fads and dump the buzz words. Take your knowledge of marketing to a new level. These advanced marketing concepts will enable you to develop more effective marketing campaigns and results. This course is included in the Integrated Marketing Certificate course.


September 6-30, 2022, Online Only
How do you keep track of day-to-day financial transactions of a business? Learn how to understand the numbers and how to record every penny.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Whether you run your own business, run the family finances, or want to add to your job skills, this online certificate course will help you understand the bookkeeping process and how to keep your accounts accurately.
Registering for this certificate program will automatically enroll you in the three required courses: Understanding Debits and Credits, General Ledger and Month-End Procedures, and Closing Procedures and Financial Statements.


September 6, 2022 to December 2, 2022, Online Only
The ability to communicate in writing is a critical skill in any business or workplace. Understanding the basic principles and steps used in writing reports and proposals will set you on the path to crafting effective professional business documents. This course is included in the Certificate in Business Writing course.


September 6-30, 2022, Online Only
Cash is arguably the most important factor in business success. Discover your role as a non-financial manager in the cash flow process. This course is included in the Certificate in Accounting and Finance for Non-Financial Managers course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Nearly every decision in the workplace relies on financial information in one way or another. Discover how understanding this information can help you make smart decisions about budgeting, setting goals and assessing performance within your area of influence.
Registering for this certificate program will automatically enroll you in the three required courses: Accounting and Finance for Non-Financial Managers, Cash is King, and Financial Analysis and Planning for Non-Financial Managers.


September 6, 2022 to December 2, 2022, Online Only
Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill.
Registering for this certificate program will automatically enroll you in the three required courses: Business Writing, Effective Copywriting, and Writing News and Press Releases.


September 6, 2022 to December 2, 2022, Online Only
Customer service is an essential part of any business or organization. As the use of technology increases, human interaction with customers becomes even more important. You can become an excellent service provider through this two-part online program.
Registering for this certificate program will automatically enroll you in the two required courses: Extraordinary Customer Service and Keys to Customer Service.


September 6, 2022 to October 28, 2022, Online Only
Good grammar doesn't make good writing, but good writing demands good grammar. Put an end to grammar mistakes that detract from your work. Everything you learn will elevate your communication skills and help you present polished, professional writing every time.


September 6, 2022 to October 28, 2022, Online Only
Non-profits today need to be run like a business in many respects. You have competition, a need to generate income and a surplus, and staff need to be even more productive. Get the best training on revenue generation and program evaluation for non-profits with this course.
Registration for this certificate program will automatically enroll you in the two required courses: Revenue Generation for Nonprofits, and Program Evaluation for Nonprofits.


September 6, 2022 to December 2, 2022, Online Only
Every business or organization needs project management. A good project manager can detect problems early for quick resolution, which can improve employee, customer and public confidence and attitude. Registering for this certificate program will automatically enroll you in the three required courses: Introduction to Project Management, Project Management Knowledge Areas, and Project Management Processes.


September 6, 2022 to December 2, 2022, Online Only
Communication in the workplace is more important than ever and critical to your career advancement and success. Discover skills and techniques you can study over the weekend and put to use on Monday morning!
Registration for this certificate program will automatically enroll you in the three required courses: Conflict Management, Negotiation: Get What You Want, and Using Personality Profiles for Better Work Performance.


September 6, 2022 to December 2, 2022, Online Only
Financial statements can help you measure performance, make improvements and set goals for your business, organization or home finances. Learn how to prepare these statements, close your books, and get ready for the next accounting period. This course is included in the Bookkeeping Certificate course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
Collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity. Explore the principles of collaborative management and gain insight on how to expand your collaborative skills for the success of your team or organization. This class is included in the Management Certificate course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
An average manager can spend more than 20 percent of their day engaged in or reacting to a conflict situation. No matter what your position, conflict management skills can positively correlate to higher earnings and promotion. This course is included in the Certificate in Workplace Communication course.


September 6-30, 2022, Online Only
Educators and psychologists know that learning is significantly affected by factors such as stress, anxiety, self-image, cultural expectations and societal expectations. In this course, you will examine the factors that come together to create unique challenges to black students in the classroom, and explore ways in which teachers can minimize those challenges and support school success for all students.


September 6-30, 2022, Online Only
Today, every school in America has students who have been diagnosed with ASD (Autism Spectrum Disorder) -- a neurological disorder on the autism spectrum. Examine strategies for working effectively with ASD students and parents to create the most positive learning environments for children and teens with ASD. This class is included in the Certificate in Learning Styles course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Have you ever wondered what it takes to get to that next level in your career? Identify the skills that all great leaders possess. Discover how your image can determine where you go. This course is included in the Certificate in Leadership Development course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
Get a fundamental, yet advanced, introduction to eMarketing, including improving email promotions, analyzing your website traffic, and optimizing your presence on search engines.
Registering for this certificate program will automatically enroll you in the three required courses: Improving Email Promotions, Boosting Your Website Traffic, and Online Advertising.


September 6, 2022 to December 2, 2022, Online Only
Explore the world of digital court reporting in courtroom and freelance settings. Find out about court proceedings, professional integrity, terminology, equipment, online research and more!


September 6-30, 2022, Online Only
Whether you are sending out a press release, communicating internally with a memo, or promoting your skills online or in a letter, strong writing skills are the key to success. Learn how to avoid the common writing mistakes that can hold you back.
This course is included in the Certificate in Business Writing course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Starting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur.
This course is included in the Entrepreneurship Certificate course.


September 6-30, 2022, Online Only
To succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step-by-step approach to attract and keep customers, all within a realistic budget.
This course is included in the Entrepreneurship Certificate course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ideas, and a checklist for going into business.
Registering for this certificate program will automatically enroll you in the three required courses: Entrepreneur Boot Camp, The Business Plan, and Entrepreneurial Marketing.


September 6, 2022 to December 2, 2022, Online Only
We all know good customer service is important, but what makes it truly extraordinary? Discover how easy it is to tweak ordinary customer service into an experience that will keep customers coming back. This course is included in the Certificate in Customer Service course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Take the mystery out of money matters! Build on your understanding of financial concepts and information found on your organization's reports. This course is included in the Certificate in Accounting and Finance for Non-Financial Managers course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
General ledgers are all about balance. In this online course, you'll learn how to post journal entries and make sure your general ledger balances at the end of the month. This course is included in the Bookkeeping Certificate course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Discover the emerging field of integrated marketing. What is its purpose? What makes it unique? What are "the hot 5" digital marketing methods, and why do they work? What methods will work best for you? This course is included in the Integrated Marketing Certificate course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
Discover the growing field that integrates traditional print marketing with digital marketing for even greater marketing success. Understand how digital marketing and print complement and enhance each other, and how to integrate both kinds of marketing for even greater overall effectiveness. Registration for this certificate program will automatically enroll you in the three required courses: Advanced Marketing Concepts, Successful Print Marketing, and Integrated Marketing Best Practices.


September 6, 2022 to December 2, 2022, Online Only
What goes into building a great social network? How do you select the right tool for your business? What is Ning? How do you know where to spend your time? What's next? Or are you still working on last year's trends? This course is included in the Social Media for Business Certificate course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
Having good project management skills is one of the fastest paths to promotion in many organizations. Go through the basics of creating a project in this online course. This course is included in the Certificate in Project Management course.


September 6-30, 2022, Online Only
Good customer service skills can have a powerful impact on your life as well as your career. Discover how to avoid customer turnoffs and what it takes to consistently deliver great customer service. This course is included in the Certificate in Customer Service course.


September 6-30, 2022, Online Only
Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, and addressing challenging goals. This course is included in the Certificate in Leadership Development course.


September 6-30, 2022, Online Only
Discover the keys to effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through the use of the DiSC personality profile (included). This class is included in the Management Certificate course.


September 6-30, 2022, Online Only
Nothing creates success like a solid foundation. Discover the keys to effectively managing your employees. Explore how to engage and motivate employees, how to expand your collaborative skills, and what motivates each generation at work. Registering for this certificate program will automatically enroll you in the three required courses: Management Boot Camp, Collaborative Management, and Managing Generations in the Workplace.


September 6, 2022 to December 2, 2022, Online Only
Each generation has different expectations and styles of work in the workplace. Explore the characteristics of Boomers, Gen Xers and Gen Yers, their motivations and what messages they value. Then identify practical how-to tips and techiques for managing them. This class is included in the Management Certificate course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
You cannot manage remote workers like you manage in-office workers. But you can manage remote workers better, with greater productivity and efficiency. Discover the keys to successful managing in the new workplace of the 21st century. This class is included in the Managing Remote Workers Certificate course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Working from home is here to stay. Discover how to communicate with and manage remote workers, one of the fastest-growing sectors of the workforce.


September 6, 2022 to October 28, 2022, Online Only
Social media can help you develop a two-way communication and marketing strategy for your business or organization. Find out which platform will work best for you. This course is included in the Social Marketing for Business Certificate course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations, documents, email, calendars and spreadsheets in the Microsoft Office Suite. Take your computer skills from plain and drab to exciting and engaging.


September 6-30, 2022, Online Only
Video marketing is a hot marketing trend. When done correctly, video can tell a story, and stories connect with people. Learn how to turn that connection into a positive outcome.
Registering for this certificate program will automatically enroll you in the two required courses: YouTube for Business, and Video Marketing.


September 6, 2022 to October 28, 2022, Online Only
Negotiation and bargaining skills are useful in everyday life as well as in business and the workplace. Discover your natural bargaining style and learn how to balance firmness and flexibility to get the best outcome. This course is included in the Certificate in Workplace Communication course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Get the keys to making online advertising work for you and your organization or company. Learn how to target local audiences, use Facebook advertising, and how to determine the demographics of people you want to reach! This course is included with the Certificate in Digital Marketing course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis, and data use. Special attention will be paid to the real-world challenges that organizations may face when conducting evaluation, including staff time, costs, and reporting evaluation results to funders. This class is included in the Certificate in Non-Profit Administration course.


August 7-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
The knowledge areas covered in this course support the Project Management Processes. Explore these areas including communication, cost, scope, quality, human resources, risk and procurement. This course is included in the Certificate of Project Management course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
The basic information in this online course will assist you in learning the beginnings of Project Management, whether you are interested in a project management field or for use in your current line of work. Come away with a solid foundation of the five processes to use when any type of project occurs in your employment arena. This course is included in the Certificate in Project Management course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Working remotely does not make you an expert on remote work. Discover the 5 bad habits too many remote workers and their managers acquire from lack of experience, tools, and expertise. Come away with a deeper understanding of this enormous industrial and cultural shift going on in the workplace and in society. This class is included in the Managing Remote Workers Certificate course.


September 6-30, 2022, Online Only
Build revenue streams for your non-profit organization. They are essential not only to keep your doors open, but also to expand your services. Discover basic concepts that will yield greater revenue results. After taking this course you will have the knowledge to improve your revenue generation and generate a better surplus. This class is included in the Certificate in Non-Profit Administration course.


September 6, 2022 to October 28, 2022, Online Only
Driving new customer traffic to your website and promoting your business is imperative in today's technology world. Don't let your skillset or company get left behind by missing the key social media rules you need to know! Learn how to craft a simple but effective social media marketing strategy, listen directly to customers, and implement tips to grow your business all while staying organized without being overwhelmed by technology.


Tuesday, September 20, 2022, Online Only
You see social media every day -- Facebook, Twitter, YouTube, LinkedIn, blogs, and vlogs. And you see all kinds of businesses using it to advertise. Why aren't you?
Registering for this certificate program will automatically enroll you in the three required courses: Introduction to Social Media, Integrating Social Media in Your Organization, and Marketing Using Social Media.


September 6, 2022 to December 2, 2022, Online Only
Good communication is an essential part of healthcare today. This Spanish class -- designed specifically for healthcare professionals -- will give you the skills you need to effectively communicate with Spanish-speaking patients.


September 6, 2022 to October 28, 2022, Online Only
Print promotion is not extinct! Discover the secrets to success in the almost forgotten but still remarkably effective area of print, including catalogs, direct mail letters, and postcards. This course is included in the Integrated Marketing Certificate course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Your employees are your most valuable resources! Even experience supervisors and managers will discover something new and practical in this online course.


September 6, 2022 to October 28, 2022, Online Only
Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In this course, you evaluate the many aspects and potential hurdles of the business and build the Business Plan one step at a time.
This course is included in the Entrepreneurship Certificate course.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only
Every financial transaction falls into one or more of five categories involved in bookkeeping. Learn how to create a chart of accounts to meet your needs, as well as double-entry bookkeeping and the process of recording debits and credits. This course is included in the Bookkeeping Certificate course.


September 6-30, 2022, Online Only
Understanding yourself and others increases your overall effectiveness at work, at home, and in all your relationships. Learn how to communicate effectively with all personality styles. This course is included in the Certificate in Workplace Communication course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
Sight, sound, and motion are much more compelling than static words on a page. Discover how to use simple online video to quickly bond with your viewer, drive traffic to your website, boost business, and build brand awareness. This course is included in the Mastering Video Marketing Certificate course.


September 6-30, 2022, Online Only
Getting the word out is an essential activity for every business or organization. Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace!
This course is included in the Certificate in Business Writing course.


August 1-26, 2022, Online Only
November 7, 2022 to December 2, 2022, Online Only
Did you know YouTube is the second largest search engine? Discover the power of video for your organization, and how to use video as a marketing tool to reach and serve more people. This course is included in the Mastering Video Marketing Certificate.


July 5-29, 2022, Online Only
October 3-28, 2022, Online Only