Courses

Advanced Excel

You can't make sound decisions with inaccurate information. Discover the Excel tools that can help you use your data and information with confidence.

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Advanced Web Design

Make your website truly responsive and able to serve all device sizes from smartphone to desktop. This course is included in the Certificate in Web Design course.

November 4-29, 2019, Online Only

The Basics of Bookkeeping

How do you keep track of day-to-day financial transactions of a business? Learn how to understand the numbers and how to record every penny.

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Boosting Your Website Traffic

Acquire the basic skills to boost your website traffic, including how to optimize your search engine presence. This course is included in the Certificate in Digital Marketing course.

March 2-27, 2020, Online Only

Cyber Security for Managers

Cyber security issues are all around us and reach nearly every part of our business and work. Designed for non-technical managers, director and others in the work place, find out how to practice safer computing and safeguard your information.

March 2-27, 2020, Online Only

Closing Procedures and Financial Statements

Financial statements can help you measure performance, make improvements and set goals for your business, organization or home finances. Learn how to prepare these statements, close your books, and get ready for the next accounting period. This course is included in the Bookkeeping Certificate course.

November 4-29, 2019, Online Only
April 6, 2020 to May 1, 2020, Online Only

Dealing with Difficult People in the Workplace

Dealing with difficult personalities and challenging subjects in the workplace takes skill, tact, and confidence. Effective communication is a key component in managing conflict and making your day-to-day interactions run smoothly. Find your voice in this online course. This course is included in the Workplace Conflict Solutions Certificate course.

March 2-27, 2020, Online Only

Extraordinary Customer Service

We all know good customer service is important, but what makes it truly extraordinary? Discover how easy it is to tweak ordinary customer service into an experience that will keep customers coming back. This course is included in the Certificate in Customer Service course.

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General Ledger and Month End Procedures

General ledgers are all about balance. In this online course, you'll learn how to post journal entries and make sure your general ledger balances at the end of the month. This course is included in the Bookkeeping Certificate course.

March 2-27, 2020, Online Only

Intermediate Excel

Increase your efficiency by learning how to organize, display and calculate your data into useful information. This course is included in the Certificate in Mastering Excel course.

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Intermediate Video Game Design

Worldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion this year. Learn the basics of video game processes, the main video game genres, and acquire simple game programming ability.

This course is included in the Certificate in Basic Game Design course.

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Intermediate Web Design

You know how to put together a basic website, but you want it to do more! Add functions, objects, forms, databases and tables, and examine accessibility guidelines and conformance. This course is included in the Certificate in Web Design course.

March 2-27, 2020, Online Only

Conflict Management

An average manager can spend more than 20 percent of their day engaged in or reacting to a conflict situation. No matter what your position, conflict management skills can positively correlate to higher earnings and promotion. This course is included in the Workplace Conflict Solutions Certificate course, and the Certificate in Workplace Communication course.


February 3-28, 2020, Online Only
April 6, 2020 to May 1, 2020, Online Only

Legal Office Administration

Does the thought of working in a legal office intrigue you? Acquire the knowledge and skills you need to become an effective and efficient administrative member of any legal office team!

November 4-29, 2019, Online Only

Managing Productivity

A growing number of employees are working remotely, including from home, requiring organizations to move from measuring time to measuring productivity and outcomes. Take a look at four new management systems to measure your own productivity, as well as that of others. This course is included in the Productivity and Time Management Certificate course.

November 4-29, 2019, Online Only

Negotiation: Get What You Want

Negotiation and bargaining skills are useful in everyday life as well as in business and the workplace. Discover your natural bargaining style and learn how to balance firmness and flexibility to get the best outcome. This course is included in the Certificate in Workplace Communication course.

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Online Advertising

Get the keys to making online advertising work for you and your organization or company. Learn how to target local audiences, use Facebook advertising, and how to determine the demographics of people you want to reach!

This course is included with the Certificate in Digital Marketing course.

November 4-29, 2019, Online Only

Productivity eTools: Be Organized and Get Stuff Done

Turbo-charge your work and simplify your life! Discover new apps, tools, and tricks each week that will help you work more efficiently. This course is included in the Productivity and Time Management Certificate course.


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Stress Management in the Workplace

Stress isn't the enemy. Events happen every day. How we interpret those events can set the stage for how we feel and how we react to others. This course is included in the Workplace Conflict Solutions Certification course.

November 4-29, 2019, Online Only
April 6, 2020 to May 1, 2020, Online Only

Using Personality Profiles for Better Work Performance

Understanding yourself and others increases your overall effectiveness at work, at home, and in all your relationships. Learn how to communicate effectively with all personality styles. This course is included in the Certificate in Workplace Communication course.

November 4-29, 2019, Online Only

Bookkeeping Certificate

Whether you run your own business, run the family finances, or want to add to your job skills, this online certificate course will help you understand the bookkeeping process and how to keep your accounts accurately.
Registering for this certificate program will automatically enroll you in the three required courses: Understanding Debits and Credits, General Ledger and Month-End Procedures, and Closing Procedures and Financial Statements.

February 3, 2020 to May 1, 2020, Online Only

Certificate in Basic Game Design

Games are increasingly recognized as tools that can serve many business purposes beyond entertainment. This course looks at both video and analog games.

Registering for this certificate program will automatically enroll you in the two required courses: Introduction to Game Design and Intermediate Video Game Design.

February 3, 2020 to March 27, 2020, Online Only

Certificate in Customer Service

Customer service is an essential part of any business or organization. As the use of technology increases, human interaction with customers becomes even more important. You can become an excellent service provider through this two-part online program.
Registering for this certificate program will automatically enroll you in the two required courses: Extraordinary Customer Service and Keys to Customer Service.

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Certificate in Digital Marketing

Get a fundamental, yet advanced, introduction to eMarketing, including improving email promotions, analyzing your website traffic, and optimizing your presence on search engines.
Registering for this certificate program will automatically enroll you in the three required courses: Improving Email Promotions, Boosting Your Website Traffic, and Online Advertising.

February 3, 2020 to May 1, 2020, Online Only

Certificate in Mastering Excel

Microsoft Excel is the most used spreadsheet tool in the world. How well do YOU know it? Registering for this certificate program will automatically enroll you in the three required courses: Mastering Microsoft Excel, Intermediate Excel, and Advanced Excel.

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Certificate in Web Design

Have you ever judged a business or company by their website? Effective website design is essential in the digital marketplace. No prior web design, HTML or coding knowledge is needed for this course. 
Registering for this certificate program will automatically enroll you in the three required courses: Introduction to Web Design, Intermediate Web Design, and Advanced Web Design.

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Certificate in Workplace Communication

Communication in the workplace is more important than ever and critical to your career advancement and success. Discover skills and techniques you can study over the weekend and put to use on Monday morning!
Registration for this certificate program will automatically enroll you in the three required courses: Conflict Management, Negotiation: Get What You Want, and Using Personality Profiles for Better Work Performance.

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Introduction to Web Design

Frequently, a website forms the first impression of a business, company or organization. A good website starts with a plan. Discover the basics of web design from planning the structure to layout to publishing. This course is included in the Certificate in Web Design course.

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Keys to Customer Service

Good customer service skills can have a powerful impact on your life as well as your career. Discover how to avoid customer turnoffs and what it takes to consistently deliver great customer service. This course is included in the Certificate in Customer Service course.

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Mastering Computer Skills for the Workplace

Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations, documents, email, calendars and spreadsheets in the Microsoft Office Suite. Take your computer skills from plain and drab to exciting and engaging.

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Mastering Microsoft Excel

Examine the life of an Excel worksheet and workbook, from creation to presentation.

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New 21st Century Strategies for Productivity and Time Management

How effectively you manage your time and productivity can affect your business and personal life in many ways. Learn the difference between being busy and being productive. This course is included in the Productivity and Time Management Certificate course.

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Podcasting

Podcasts are like "on-demand radio," and cover all kinds of topics! Do you have a business, hobby or passion you'd like to share? Discover how to get started in podcasting and how you can reach your maximum audience.

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Productivity and Time Management Certificate

Boost your productivity by managing your time better! Discover new techniques and strategies, how to utilize technology, how to document your own productivity, and how to manage the productivity of others.
Registering for this certificate program will automatically enroll you in the three required courses: Managing Productivity, New 21st Century Strategies for Productivity and Time Management, and Productivity eTools: Be Organized and Get Stuff Done.

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Workplace Conflict Solutions Certificate

Today's employees are expected to have a solid set of interpersonal skills. Become an effective team member and leader in the workplace by learning how to navigate problematic interactions with ease. 
Registering for this certificate program will automatically enroll you in the three required courses: Conflict Management, Dealing with Difficult People in the Workplace, and Stress Management in the Workplace.

February 3, 2020 to May 1, 2020, Online Only

Supervisory and Leadership Certificate

Your employees are your most valuable resources! Even experience supervisors and managers will discover something new and practical in this online course.

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Key Essentials for Conducting Workplace Investigations

Even the best workplace can have an occasional problem. Examine the internal investigation process, anti-harassment laws and EEOC requirements, and discover the skills and methods that can help you better handle employee-related issues before they become serious formal complaints.

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Your Workplace, Your Employees and The Law

Learn how to handle complicated employee-related issues that affect today's legal-prone work environment. From recordkeeping requirements to handling grievances and disgruntled employees, this online class will help you understand basic fundamentals of workplace law and how to manage the "people" side of your business.

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