Courses

Every successful person in the workplace uses financial information to help make effective decisions. This course will give you a foundation to understand the finance, accounting, liabilities and financial planning basics to increase your effectiveness. This course is included in the Certificate in Accounting and Finance for Non-Financial Managers course.


February 3-28, 2020, Online Only
You can't make sound decisions with inaccurate information. Discover the Excel tools that can help you use your data and information with confidence. This class is included with the Certificate in Mastering Excel course.


April 6, 2020 to May 1, 2020, Online Only
Make your website truly responsive and able to serve all device sizes from smartphone to desktop. This course is included in the Certificate in Web Design course.


April 6, 2020 to May 1, 2020, Online Only
Whether you run your own business, run the family finances, or want to add to your job skills, this online certificate course will help you understand the bookkeeping process and how to keep your accounts accurately.
Registering for this certificate program will automatically enroll you in the three required courses: Understanding Debits and Credits, General Ledger and Month-End Procedures, and Closing Procedures and Financial Statements.


February 3, 2020 to May 1, 2020, Online Only
Acquire the basic skills to boost your website traffic, including how to optimize your search engine presence. This course is included in the Certificate in Digital Marketing course.


March 2-27, 2020, Online Only
Cash is arguably the most important factor in business success. Discover your role as a non-financial manager in the cash flow process. This course is included in the Certificate in Accounting and Finance for Non-Financial Managers course.


March 2-27, 2020, Online Only
Nearly every decision in the workplace relies on financial information in one way or another. Discover how understanding this information can help you make smart decisions about budgeting, setting goals and assessing performance within your area of influence.
Registering for this certificate program will automatically enroll you in the three required courses: Accounting and Finance for Non-Financial Managers, Cash is King, and Financial Analysis and Planning for Non-Financial Managers.


February 3, 2020 to May 1, 2020, Online Only
Games are increasingly recognized as tools that can serve many business purposes beyond entertainment. This course looks at both video and analog games.
Registering for this certificate program will automatically enroll you in the two required courses: Introduction to Game Design and Intermediate Video Game Design.


February 3, 2020 to March 27, 2020, Online Only
Customer service is an essential part of any business or organization. As the use of technology increases, human interaction with customers becomes even more important. You can become an excellent service provider through this two-part online program.
Registering for this certificate program will automatically enroll you in the two required courses: Extraordinary Customer Service and Keys to Customer Service.


February 3, 2020 to March 27, 2020, Online Only
Get a fundamental, yet advanced, introduction to eMarketing, including improving email promotions, analyzing your website traffic, and optimizing your presence on search engines.
Registering for this certificate program will automatically enroll you in the three required courses: Improving Email Promotions, Boosting Your Website Traffic, and Online Advertising.


February 3, 2020 to May 1, 2020, Online Only
Microsoft Excel is the most used spreadsheet tool in the world. How well do YOU know it?
Registering for this certificate program will automatically enroll you in the three required courses: Mastering Microsoft Excel, Intermediate Excel, and Advanced Excel.


February 3, 2020 to May 1, 2020, Online Only
Have you ever judged a business or company by their website? Effective website design is essential in the digital marketplace. No prior web design, HTML or coding knowledge is needed for this course. 
Registering for this certificate program will automatically enroll you in the three required courses: Introduction to Web Design, Intermediate Web Design, and Advanced Web Design.


February 3, 2020 to May 1, 2020, Online Only
Communication in the workplace is more important than ever and critical to your career advancement and success. Discover skills and techniques you can study over the weekend and put to use on Monday morning!
Registration for this certificate program will automatically enroll you in the three required courses: Conflict Management, Negotiation: Get What You Want, and Using Personality Profiles for Better Work Performance.


February 3, 2020 to May 1, 2020, Online Only
Cyber security issues are all around us and reach nearly every part of our business and work. Designed for non-technical managers, director and others in the work place, find out how to practice safer computing and safeguard your information.


March 2-27, 2020, Online Only
Financial statements can help you measure performance, make improvements and set goals for your business, organization or home finances. Learn how to prepare these statements, close your books, and get ready for the next accounting period. This course is included in the Bookkeeping Certificate course.


April 6, 2020 to May 1, 2020, Online Only
An average manager can spend more than 20 percent of their day engaged in or reacting to a conflict situation. No matter what your position, conflict management skills can positively correlate to higher earnings and promotion. This course is included in the Workplace Conflict Solutions Certificate course, and the Certificate in Workplace Communication course.



February 3-28, 2020, Online Only
April 6, 2020 to May 1, 2020, Online Only
Dealing with difficult personalities and challenging subjects in the workplace takes skill, tact, and confidence. Effective communication is a key component in managing conflict and making your day-to-day interactions run smoothly. Find your voice in this online course. This course is included in the Workplace Conflict Solutions Certificate course.


March 2-27, 2020, Online Only
We all know good customer service is important, but what makes it truly extraordinary? Discover how easy it is to tweak ordinary customer service into an experience that will keep customers coming back. This course is included in the Certificate in Customer Service course.


March 2-27, 2020, Online Only
Take the mystery out of money matters! Build on your understanding of financial concepts and information found on your organization's reports. This course is included in the Certificate in Accounting and Finance for Non-Financial Managers course.


April 6, 2020 to May 1, 2020, Online Only
General ledgers are all about balance. In this online course, you'll learn how to post journal entries and make sure your general ledger balances at the end of the month. This course is included in the Bookkeeping Certificate course.


March 2-27, 2020, Online Only
Discover new ways to improve your email promotions, including when and what to email, and testing email content. This course is included in the Certificate in Digital Marketing course.


February 3-27, 2020, Online Only
Increase your efficiency by learning how to organize, display and calculate your data into useful information. This course is included in the Certificate in Mastering Excel course.


March 2-27, 2020, Online Only
Worldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion this year. Learn the basics of video game processes, the main video game genres, and acquire simple game programming ability. This course is included in the Certificate in Basic Game Design course.


March 2-27, 2020, Online Only
You know how to put together a basic website, but you want it to do more! Add functions, objects, forms, databases and tables, and examine accessibility guidelines and conformance. This course is included in the Certificate in Web Design course.


March 2-27, 2020, Online Only
Discover resources for developing game design and identify the mechanics and verbs used in different games. Understand the different roles required in the development of a video game, and how to work with game developers.This course is included in the Certificate in Basic Game Design course.


February 3-27, 2020, Online Only
Frequently, a website forms the first impression of a business, company or organization. A good website starts with a plan. Discover the basics of web design from planning the structure to layout to publishing. This course is included in the Certificate in Web Design course.


February 3-28, 2020, Online Only
Even the best workplace can have an occasional problem. Examine the internal investigation process, anti-harassment laws and EEOC requirements, and discover the skills and methods that can help you better handle employee-related issues before they become serious formal complaints.


March 2-27, 2020, Online Only
Good customer service skills can have a powerful impact on your life as well as your career. Discover how to avoid customer turnoffs and what it takes to consistently deliver great customer service. This course is included in the Certificate in Customer Service course.


February 3-27, 2020, Online Only
Does the thought of working in a legal office intrigue you? Acquire the knowledge and skills you need to become an effective and efficient administrative member of any legal office team!


February 3-28, 2020, Online Only
A growing number of employees are working remotely, including from home, requiring organizations to move from measuring time to measuring productivity and outcomes. Take a look at four new management systems to measure your own productivity, as well as that of others. This course is included in the Productivity and Time Management Certificate course.


April 6, 2020 to May 1, 2020, Online Only
Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations, documents, email, calendars and spreadsheets in the Microsoft Office Suite. Take your computer skills from plain and drab to exciting and engaging.


February 3-27, 2020, Online Only
Examine the life of an Excel worksheet and workbook, from creation to presentation. This course is included in the Certificate in Mastering Excel course.


February 3-27, 2020, Online Only
Negotiation and bargaining skills are useful in everyday life as well as in business and the workplace. Discover your natural bargaining style and learn how to balance firmness and flexibility to get the best outcome. This course is included in the Certificate in Workplace Communication course.


March 2-27, 2020, Online Only
How effectively you manage your time and productivity can affect your business and personal life in many ways. Learn the difference between being busy and being productive. This course is included in the Productivity and Time Management Certificate course.


February 3-27, 2020, Online Only
Get the keys to making online advertising work for you and your organization or company. Learn how to target local audiences, use Facebook advertising, and how to determine the demographics of people you want to reach! This course is included with the Certificate in Digital Marketing course.


April 6, 2020 to May 1, 2020, Online Only
Podcasts are like "on-demand radio," and cover all kinds of topics! Do you have a business, hobby or passion you'd like to share? Discover how to get started in podcasting and how you can reach your maximum audience.


February 3-27, 2020, Online Only
Boost your productivity by managing your time better! Discover new techniques and strategies, how to utilize technology, how to document your own productivity, and how to manage the productivity of others.
Registering for this certificate program will automatically enroll you in the three required courses: Managing Productivity, New 21st Century Strategies for Productivity and Time Management, and Productivity eTools: Be Organized and Get Stuff Done.


February 3, 2020 to May 1, 2020, Online Only
Turbo-charge your work and simplify your life! Discover new apps, tools, and tricks each week that will help you work more efficiently. This course is included in the Productivity and Time Management Certificate course.



March 2-27, 2020, Online Only
Stress isn't the enemy. Events happen every day. How we interpret those events can set the stage for how we feel and how we react to others. This course is included in the Workplace Conflict Solutions Certification course.


April 6, 2020 to May 1, 2020, Online Only
Your employees are your most valuable resources! Even experience supervisors and managers will discover something new and practical in this online course.


February 3, 2020 to March 27, 2020, Online Only
Every financial transaction falls into one or more of five categories involved in bookkeeping. Learn how to create a chart of accounts to meet your needs, as well as double-entry bookkeeping and the process of recording debits and credits. This course is included in the Bookkeeping Certificate course.


February 3-28, 2020, Online Only
April 6, 2020 to May 1, 2020, Online Only
Understanding yourself and others increases your overall effectiveness at work, at home, and in all your relationships. Learn how to communicate effectively with all personality styles. This course is included in the Certificate in Workplace Communication course.


April 6, 2020 to May 1, 2020, Online Only
Today's employees are expected to have a solid set of interpersonal skills. Become an effective team member and leader in the workplace by learning how to navigate problematic interactions with ease. 
Registering for this certificate program will automatically enroll you in the three required courses: Conflict Management, Dealing with Difficult People in the Workplace, and Stress Management in the Workplace.


February 3, 2020 to May 1, 2020, Online Only
Learn how to handle complicated employee-related issues that affect today's legal-prone work environment. From recordkeeping requirements to handling grievances and disgruntled employees, this online class will help you understand basic fundamentals of workplace law and how to manage the "people" side of your business.


March 2-27, 2020, Online Only
How do you keep track of day-to-day financial transactions of a business? Learn how to understand the numbers and how to record every penny.



The ability to communicate in writing is a critical skill in any business or workplace. Understanding the basic principles and steps used in writing reports and proposals will set you on the path to crafting effective professional business documents. This course is included in the Certificate in Business Writing course.


February 3-28, 2020, Online Only