Course Detail: WOCO - Certificate in Workplace Communication
Communication in the workplace is critical to your career advancement and success. Examine case studies in conflict management and discover successful strategies you can use. Learn how to clarify what you want and prioritize your needs to gain confidence at the negotiating table. Increase your ability to understand what is important to those with different personality styles and improve your communication with others.
Registration for this certificate program will automatically enroll you in the three required courses: Conflict Management, Negotiation: Get What You Want, and Using Personality Profiles for Better Work Performance.