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Available Courses (A to Z)
Air Cargo Advanced Marketing
This course uses IATA expertise to provide knowledge on cargo rating principles as well as basic marketing procedures. This course is the ideal way for you to refresh your knowledge and learn new skills for career development.
March 1, 2021 to February 28, 2022, Self-Guided
April 1, 2021 to March 31, 2022, Self-Guided
May 1, 2021 to April 30, 2022, Self-Guided
Airline Marketing
The course explains marketing through several key aspects: the role of marketing in creating a customer-oriented organizational culture, the forces and events that have shaped the airline industry as it is today, the impact of technology on distribution and communication channels, and the set of activities employed by marketers to help their airline reach its goals.
March 1, 2021 to February 28, 2022, Self-Guided
April 1, 2021 to March 31, 2022, Self-Guided
May 1, 2021 to April 30, 2022, Self-Guided
Airport Operational Safety and Certification
Discussions of airport certification, emergency plans, wildlife management, safety management and runway safety are central to this online course. View PDF 
March 1, 2021 to April 11, 2021, Online Course
May 1, 2021 to June 11, 2021, Online Course
Airport Security
The historical development of airport and aviation security is reviewed, while threats and security issues raised by those threats also are discussed. See our Airport Operations brochure for more details.
March 1, 2021 to April 11, 2021, Online Course
May 1, 2021 to June 11, 2021, Online Course
Aviation Maintenance Management
Aviation Maintenance Management is designed for corporate flight department personnel who will maintain aircraft and installed components in accordance with manufacturer's specifications and pertinent regulations in order to provide safe, secure, and efficient transportation of passengers and products, and maintain aircraft spares, supplies, and other inventories by following appropriate regulations and industry practices in order to minimize downtime and provide for efficient, safe service.
April 1, 2021 to May 26, 2021, Online Course
Community Relations
Community Relations for Business Aviation is designed for corporate flight department personnel who will be involved in or are interested in community and public relations issues.
March 1-28, 2021, Online Course
Compensation and Reward Programs
Compensation and Rewards Programs is designed for managerial personnel who will evaluate compensation for the corporate flight department using bench-marking surveys and consider corporate policy and total compensation packages to attract and retain employees.
May 1-28, 2021, Online Course
Customer Service Programs
Customer Service Programs is designed for corporate flight department employees who will maintain cabin information systems and passenger service items in accordance with manufacturer's specifications and pertinent regulations in order to ensure reliability, comfort, and effective service.
March 1-28, 2021, Online Course
Employee Training Programs
Employee Training Programs is designed for corporate flight department personnel who support technical training for all personnel within the flight department.
April 1-28, 2021, Online Course
Facilities Management for the FBO
Facilities Management for the Fixed Base Operation (FBO) is designed for FBO managers or prospective management employees.March 1-28, 2021, Online Course
May 1-28, 2021, Online Course
Finance and Budgeting
Finance and Budgeting for the Corporate Flight Department is designed for anyone who desires more knowledge about how to manage flight department finances using best practices, accepted accounting principles and efficient budgeting techniques.
May 1, 2021 to June 25, 2021, Online Course
Financial Management for the FBO
Financial Management for the Fixed Base Operation (FBO) is designed for professionals who want to better understand financial operations for the FBO.
March 1-28, 2021, Online Course
May 1-28, 2021, Online Course
Fuel Services Management for the FBO
Fuel Services Management for the Fixed Base Operation (FBO) is designed for professionals who want to better understand aspects of fuel services management including the ability to understand and negotiate fuel prices, forecast fuel requirements and navigate fuel regulations.
March 1-28, 2021, Online Course
May 1-28, 2021, Online Course
HRM Laws and Ethics
HRM Law and Ethics is designed for departmental managers who ensure compliance with regulatory requirements and corporate policies concerning human resource matters within the corporate flight department.
April 1-28, 2021, Online Course
Human Factors for Corporate Aviation
Human Factors for Corporate Aviation is designed for business aviation specialists who want a solid understanding of human factor issues in flight, communication, situational awareness, decision-making, team effectiveness and safety management working environments.
April 1-28, 2021, Online Course
IATA Cargo Introductory Course
You will gain a broad understanding of cargo agency and airline operations. You will also become familiar with related subjects such as industry terminology and abbreviations, world geography, air cargo acceptable basic rating principles and Air Waybill.
March 1, 2021 to February 28, 2022, Self-Guided
April 1, 2021 to March 31, 2022, Self-Guided
May 1, 2021 to April 30, 2022, Self-Guided
Leadership and Motivation
Leadership and Motivation is designed for corporate flight department management or prospective management employees. Learn how to exercise leadership by being a role model, empowering personnel, building effective teams, promoting the exchange of information, and making sound decisions in order to achieve flight department goals and promote corporate objectives.
May 1-28, 2021, Online Course
Leadership for the FBO
Leadership for the Fixed Base Operation (FBO) is designed for professionals who want to better understand the principles of leadership, including leadership theories, human motivation, and organizational management.
March 1-28, 2021, Online Course
May 1-28, 2021, Online Course
Lean Six Sigma Green Belt
Our Lean Six Sigma Green Belt training teaches you the strategies and tools necessary for process improvement, and provides you the Lean Six Sigma Green Belt Certification.
This course contains no sessions
Click here to be notified about the next scheduled program.
Lean Six Sigma Yellow Belt
A two-day workshop designed to provide candidates the opportunity to earn their Lean Six Sigma yellow belt certification and to provide them with the knowledge and tools to better implement Lean Six Sigma efforts within their organization.
This course contains no sessions
Click here to be notified about the next scheduled program.
Logistics Management for Aviation
Designed for individuals currently working in the industry, the certificate's coursework will address topics such as basic cargo procedures, loading, sourcing, procurement, packaging, distribution and customer service.
March 1, 2021 to February 28, 2022, Self-Guided
April 1, 2021 to March 31, 2022, Self-Guided
May 1, 2021 to April 30, 2022, Self-Guided
Managerial Communications
Managerial Communications is designed for corporate flight department personnel who want to disseminate information using effective verbal and non-verbal communication strategies.
May 1-28, 2021, Online Course
Navigating Federal Procurement
A three-day workshop intended to provide understanding of the federal acquisition regulations (FAR), the Federal Aviation Administration (FAA) and Acquisition Management System (AMS), and related federal procurement topics.
May 12-14, 2021, David B. O'Maley College of Business (Daytona Beach Campus, FL)
Performance Reviews and Feedback Systems
Performance Reviews and Feedback Systems is designed for corporate flight department personnel to supply the skills and knowledge needed in conducting regular performance reviews.
March 1-28, 2021, Online Course
Professional Development
Professional Development presents the resources and knowledge to enhance professional development using industry resources - such as conferences, publications, local, regional, and national associations and legislation - to enhance personal effectiveness as a corporate flight department manager.
March 1-28, 2021, Online Course
Record Keeping and Compliance
Record Keeping and Regulatory Compliance is designed for flight department personnel who will establish and or maintain a record-keeping system using accepted industry practices in order to document and maintain regulatory compliance and initiate appropriate action within the corporate flight department.
May 1-28, 2021, Online Course
Scheduling and Dispatch
Scheduling and Dispatch for Business Aviation is designed for corporate flight department employees who will schedule and dispatch corporate aircraft or will be establishing scheduling and dispatch procedures using industry resources.
April 1-28, 2021, Online Course
Staffing and Team Building
Staffing and Team Building is designed to prepare employees to coordinate a team of qualified individuals by identifying internal and external talent to acquire the highest level of expertise and achieve department goals.
April 1, 2021 to May 26, 2021, Online Course
Standard Operating Procedures and Processes
Standard Operating Procedures and Processes is designed for all flight department personnel or aspiring flight department personnel who will work within or initially implement a system of standard operating procedures for corporate flight operations using manufacturer's specifications, pertinent regulations, and accepted industry practices in order to ensure safety and efficiency.
March 1, 2021 to April 25, 2021, Online Course
Strategic Vision and Planning
Strategic Vision and Planning is designed for corporate flight department personnel and management who will be involved in or desire to know more about the corporate strategic planning process.
April 1, 2021 to May 26, 2021, Online Course
Vendor Management
Vendor Management is designed for those flight department employees who will manage and negotiate contracts with qualified vendors and service providers using accepted business practices in order to procure needed services, equipment, and supplies for the department.
May 1-28, 2021, Online Course
Workload and Management Staffing
Workload Management and Staffing is designed to help managers determine staffing needs for the corporate flight department by assessing workloads to make efficient use of corporate assets.
March 1-28, 2021, Online Course
May 1-28, 2021, Online Course