Course Detail: CE-2143 - Staffing and Team Building


Staffing and Team Building is designed to prepare employees to coordinate a team of qualified individuals by identifying internal and external talent to acquire the highest level of expertise and achieve department goals. Course participants are able to fill key positions by identifying potential candidates and providing the necessary training and growth opportunities to ensure orderly transitions and minimize operational disruptions. Topics include the job market, training gaps, skills gaps, project management, knowledge management, team-building skills and forecasting human resource requirements. This course is part of our Corporate Aviation Management Certificate (CAMC) program.

Who Should Attend

Because expert aviation management affects every individual and department, professionals working in various capacities across the aviation industry can benefit from this knowledge including:

  • Business aviation and corporate flight department managers
  • Professionals working in the industry looking to advance their understanding of business aviation operations
  • Corporate pilots taking on new management rolls in their corporate flight department
  • NBAA members working on their initial Certified Aviation Manager (CAM) or needing points for CAM renewal and PDP/SPDP programs

Course Objectives (Satisfies NBAA: BM6, HR4)

  • Sources of expertise within the department, corporation and industry
  • Sources of professional expertise (e.g., legal, accounting)
  • Project management strategies
  • Strategies for identifying expertise required and the best information to meet the need (knowledge management)
  • Department goals
  • Motivation
  • Running an effective business meeting
  • Techniques of effective communication and facilitation in teams, committees, and small groups including providing and receiving feedback
  • Benefits of advance planning and strategies for forecasting staffing needs
  • How to effectively recruit in the job market using various tools
  • Company external hiring practices
  • Background checks
  • Interview process restrictions
  • New employee orientation programs
  • Strategies for setting career goals
  • Orderly staff transitions and minimal operational disruptions
  • Necessary training and available growth opportunities
  • Identifying gaps in training and skill sets
  • Promotion and succession planning

Available Sessions