Who Should Attend

Since aviation management affects every individual and department, professionals working in various capacities across the aviation industry can benefit from this knowledge including:

• Business aviation and corporate flight department managers
• Corporate pilots taking on new management rolls in their corporate flight department
• NBAA members working on their initial Certified Aviation Manager (CAM) or needing points for CAM renewal, Professional Development Program (PDP), and Schedulers and Dispatchers Professional Development Program (SPDP)
• Professionals working in the industry looking to advance their understanding of business aviation operations

Course Objectives

This course is currently pending approval for satisfaction of NBAA HR4 and HR6 Learning Objectives. 

Upon completing the course, students should be able to demonstrate a comprehensive and broad-based understanding of the following topics:

• Value of various performance evaluation processes
• Strategies for summarizing past performance
• Strategies for setting appropriate goals
• Performance evaluation techniques
• Techniques used for personal and group counseling sessions
• Effective performance reviews for individuals and groups
• Effective interpersonal skills and conflict resolution techniques

Course Information

This is an online asynchronous instructor facilitated course with weekly modules and assignments, but no scheduled meeting times. Students should plan to spend approximately 10-15 hours per week working through the course. Coursework is web-based with no additional software required, although a reliable internet connection is recommended. All courses open 48 business hours in advance of each start date, and must be completed by their scheduled end dates. Digital certificates are available upon successful completion of individual courses. Printed certificates are mailed only upon completion of a full certificate program.