Course detail: Frontline Supervision Certificate - Fall '24
Date | Topic | Location | Assignment Due | Training Hours Approximated |
Available Jul 1 - 31 | The 21st Century Leader: An Introduction | Asynchronous | Jan 31 Leadership Philosophy (first draft) | 1 |
Available Aug 1 - 29 | Professional Development Portfolios | Asynchronous | June 17 Professional Development Portfolio | 2 |
September 19-20 | Supervisory Aspects of Law Enforcement | KLETC - Hutchinson | In-Class Participation | 12- 16 |
September 20-October 9 | Employee Performance Evaluations | Asynchronous | October 9 Online Discussion | 1 |
Oct 10 | Emotional Intelligence | ZOOM | Jun 17 One-hour coaching session | 5 |
Nov 15 | Ethics | ZOOM | May 15 All components of online discussion | 2 |
Nov 22 | Conflict Resolution | KLETC - Hutchinson | June 17 Concept Map | 4 |
Dec 16 | Your Role as a Leader | KLETC - Hutchinson | All assignments must be submitted and graded on this date. | 8 |
In "The 21st Century Leader: An Introduction to Law Enforcement Leadership," participants will embark on a journey to discover the essential skills and knowledge needed to become effective leaders in the field of law enforcement. Through a variety of objectives, including learning different leadership and communication styles, participants will gain the ability to adapt their approaches to accommodate any circumstance. By understanding the various frameworks and styles of leadership, participants will be equipped to identify and summarize their own leadership and communication styles. Additionally, participants will delve into conflict resolution techniques, learning how to effectively de-escalate challenging situations. This comprehensive guide will empower aspiring law enforcement leaders to navigate the complex demands of their roles with wisdom and adaptability.
Conflict resolution is a critical skill for any law enforcement officer, as it plays a central role in their daily work. In this course, we will delve into the science behind conflict and different strategies for resolving it. We will also explore the influence of generational differences and upbringing on conflict resolution. Participants will gain valuable insights into conflict resolution in both their personal and professional lives and learn new tools and techniques to defuse difficult situations and build trust. Throughout the course, participants will develop core competencies such as emotional intelligence, effective communication, and leadership skills. Our objectives include developing active listening skills, building trust during conflicts, and understanding the dynamics of conflict in various relationships. Join us on this journey to enhance your conflict resolution skills and become a more intentional and effective law enforcement professional.
Early Intervention Systems (EIS) play a crucial role in maintaining the integrity and reputation of law enforcement organizations. In this course, we will explore the importance of identifying and addressing problematic conduct early on to create a healthier and happier work environment. By implementing an EIS, we can effectively catch concerning trends and work with employees to prevent career stagnation, disciplinary actions, or even termination. Throughout this course, participants will learn about the goals and limitations of an EIS, tools and techniques to prevent the need for early intervention, indicators to watch for in employees, systems used to identify poor behavior, and how to effectively work with those who have been identified as needing early intervention. Additionally, we will delve into the role of performance reviews and how mentoring, coaching, and advocating can benefit all employees. By the end of this course, attendees will have a comprehensive understanding of how early intervention works and the strategies to implement an effective EIS.
Counseling and documentation are important tools for addressing difficult employees, ensuring accountability, protecting the organization legally, improving performance, maintaining consistency, fostering professional development, and promoting a positive organizational culture. This course explores the importance of counseling and documentation within law enforcement when dealing with difficult employees. Students will learn about the various reasons why counseling and documentation are crucial, including accountability, legal protection, performance improvement, consistency and fairness, professional development, and fostering a positive organizational culture. Through case studies and practical exercises, students will develop the skills necessary to effectively counsel and document employee behavior, ensuring a fair and supportive work environment within law enforcement agencies.
This course provides an in-depth understanding of the importance of employee evaluations. Students will learn how evaluations contribute to performance assessment, accountability, professional development, recognition and rewards, decision-making, and agency effectiveness. Students will develop the skills and knowledge necessary to conduct effective evaluations, provide constructive feedback, and make informed personnel decisions. This course is essential for current and aspiring law enforcement professionals who want to enhance their leadership and management skills and contribute to the success of their agencies.
Emotional intelligence is a crucial skill in today's world, especially for those in law enforcement. Not only does it help individuals have a better understanding of themselves, but it also plays a vital role in their ability to control emotions and make sound decisions. Without emotional intelligence, officers may struggle to navigate controversial situations and may experience long-term negative effects on their mental and physical health. In this course, we will explore the five components of emotional intelligence and learn how to build and utilize EQ to enhance relationships and succeed as law enforcement officers. By understanding emotions, interpreting others' emotions, and recognizing their impact on us, we will gain the necessary tools to interact effectively with others and support our overall wellness and resilience in this demanding profession.
Ethics play a crucial role in the field of law enforcement, as they guide the decision-making process and actions of officers. Understanding the concept of ethics and its importance is essential for law enforcement professionals. In this course, we will explore the differences between ethics, integrity, and the law, as well as the challenges and dilemmas that officers may face when trying to make ethical decisions. We will delve into various ethical dilemmas and the competing aspects within them, such as truth versus loyalty, justice versus mercy, and short-term versus long-term consequences. Through this exploration, we will develop strategies to navigate these dilemmas and make sound decisions that align with personal values and the needs of the community. Additionally, we will discuss the Continuum of Compromise and the potential consequences of compromising ethics. Recognizing the responsibility of supervisors in addressing and preventing ethical violations, we will also focus on developing effective communication skills to foster an environment of accountability and encourage courageous conversations within the organization. By the end of this course, you will have a comprehensive understanding of ethics and the tools necessary to navigate ethical dilemmas in the field of law enforcement.
A PDP is a collection of materials that showcases your professional growth, knowledge, skills, and achievements. It allows you to plan, review, and assess your professional development. In your PDP, you can include items such as resumes, work product summaries, evaluations, and smart goals. Whether in physical or electronic form, a PDP provides a sense of achievement, self-evaluation, and awareness of your professional journey. It also helps with performance reviews and allows you to share your PDP process with others. By developing and maintaining a PDP, you can set goals, enhance your teaching and coaching, and continuously improve yourself.
Leadership plays a crucial role in various fields, as it is responsible for guiding and inspiring individuals towards achieving common goals. To be an effective leader, it is important to focus on key areas such as team building, community policing, decision making, and problem solving. This comprehensive approach allows leaders to create a workplace culture that promotes diversity, collaboration, and constructive conflict resolution, while also adapting to challenges and maintaining high ethical standards. By applying critical thinking skills and actively listening to new information, leaders can identify, analyze, and solve problems within an organization, ultimately promoting success and driving positive change.
This fall, we are offering the Frontline Supervision Certificate at the reduced cost of $375 per person due to Congressionally directed funding. (Original cost: $750)