Conflict is a naturally occurring phenomenon in organizational life. Being able to detect, defuse, and discuss conflict is a critical skill in today's rapidly evolving business landscape. In this webinar, we discuss detecting - Is it conflict, really? Defusing, Techniques to de-escalate tension, and Discussing - Making social contracts to preserve the peace.
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Poor decision making frequently pivots on not only who decides but also on how decisions are made. In this webinar, we discuss who owns decisions (boss, team, delegated individual), which decision making framework was used, and making decisions stick.
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Critical thinking is thinking about your thinking while you're thinking in order to make your thinking better... Whew! Critical thinking is a disciplined approach to working through problems. It encompasses root cause analysis, the good old scientific method, and elements of Socratic questioning. In this webinar, you will learn the 5 components of critical thought, 5 Whys, the Is/Is Not Model, and other root cause techniques.
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Whether you're a formal Project Manager or just the informal leader of an ad hoc project team, you'll find great value in this webinar. We discuss the PM's Job: Motivating, Prioritizing, Coaching, Personal and Positional Power, Coordinating and Executing (7 steps, 4 T's), Decision Making, and Coaching and Motivating: The 6-Question Process.
This course contains no sessions
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