One of the most difficult professional transitions is advancing from team member to supervisor/manager (especially if you became the boss of former peers). You can succeed in a new role as "the boss" if you learn a few key principles. In this webinar, we discuss addressing shifts in relationships, establishing new rules of engagement, finding a mentor, and communicating performance expectations.
Conflict is a naturally occurring phenomenon in organizational life. Being able to detect, defuse, and discuss conflict is a critical skill in today's rapidly evolving business landscape. In this webinar, we discuss detecting - Is it conflict, really? Defusing, Techniques to de-escalate tension, and Discussing - Making social contracts to preserve the peace.
Poor decision making frequently pivots on not only who decides but also on how decisions are made. In this webinar, we discuss who owns decisions (boss, team, delegated individual), which decision making framework was used, and making decisions stick.
Work can be hard enough, but a contentious environment only adds to the stress. In this webinar, we talk about how to generate a positive, respectful workplace. You will learn how to create a culture of respect, how to lead with tact, professionalism, and deportment, how to address workplace bullying, how to use EQ to create a better culture, and how to identify and manage tribes.
Critical thinking is thinking about your thinking while you're thinking in order to make your thinking better... Whew! Critical thinking is a disciplined approach to working through problems. It encompasses root cause analysis, the good old scientific method, and elements of Socratic questioning. In this webinar, you will learn the 5 components of critical thought, 5 Whys, the Is/Is Not Model, and other root cause techniques.
AI- artificial intelligence- surrounds us every day... in our homes, in our cars, in the stores in which we shop. But what do business leaders really need to know about this rapidly evolving technology? This webinar takes a look at the most common applications of AI, how AI, Augmented Reality, and Virtual Reality are combining to deliver WOW, and what's in store in the near future.
Whether you're a formal Project Manager or just the informal leader of an ad hoc project team, you'll find great value in this webinar. We discuss the PM's Job: Motivating, Prioritizing, Coaching, Personal and Positional Power, Coordinating and Executing (7 steps, 4 T's), Decision Making, and Coaching and Motivating: The 6-Question Process.