This online training is specific to situations involving persons who are experiencing a mental health crisis or other crisis. Completion of this training is estimated to take 1 hour.
Reducing Repeat Encounters is designed to provide first responding police officers with tools, skills and option to defuse critical incidents through exploration of crisis intervention, communications and teamwork within a community team.
Participants will be able to decide upon prescribed courses of action or techniques that will provide a greater level of safety in a variety of environments, events and situations.
Participants will exhibit fairness in policing while giving people a voice and performing law enforcement duties with impartiality and the necessary level of transparency to sustain and strengthen public trust.
Articulate how to make the job of patrol officers safer and more effective when responding to many critical incidents, in particular those involving subjects in a behavioral crisis who are acting erratically and who are either unarmed or armed with a weapon other than a firearm.
Describe the key elements in de-escalation.
Recognize the importance of a multidisciplinary team response to someone experiencing a behavioral crisis.
Explain the concepts and importance of active listening.
Explain how non-verbal communications affect interactions with others.
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university’s programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Institutional Opportunity & Access, IOA@ku.edu, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas, medical center campuses).