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Course: Organizational Conflict
This course is designed to provide students with an overview of the theories, methods, research, and practice issues involved in identifying and assessing sources of conflict, and designing and implementing intervention plans in organizations and groups experiencing conflict. The organizations explored will include businesses, non-profit organizations, governmental agencies, municipalities, and community groups. Students will learn about organizations, organizational development, and organizational psychology. Causes and consequences of conflict within organizations, dispute systems assessment and design, and how conflict resolution professionals work as interveners and agents of change will be the primary focus of the course. It is expected that this course will prepare students to: identify their own professional consultation strengths and interests, assess conflict, and build and evaluate dispute resolution systems.
Course Expectations
Noncredit students are expected to complete the course requirements for the graduate-level program courses. Graduate level courses involve advanced material and higher expectations for course achievements/performance. It is expected that all students enrolled in the graduate-level program courses, including noncredit students, will meet the expectations set forth in the course requirements. Additional information and discussion about the expectations for your participation in the course as a noncredit student will be provided by the individual course instructor.
Learning content requires approximately 45 hours to complete. To successfully complete the microcredential and earn a digital badge, you must complete course assignments and receive an overall score of 80%.