Course Detail: LEAD-9170 - Mastering Emotional Intelligence
Emotional intelligence refers to the ability to identify and manage one's own emotions, as well as the motions of others. Have you ever seen your boss or co-workers become emotionally hijacked? We need to understand how building our own emotional intelligence (EQ) contributes to improved performance for ourselves, our teams, partnerships, and our organizations. In this course, you'll learn how to assess your own emotional intelligence (EQ) and learn to prevent the emotional hijacking that can interfere with personal intentions and organizational outcomes.