Course Detail: CUSE - Customer Service Series (Online Only Offering)

Keys to Customer Service (Online Only Offering): Learning to build your customer service skills will have a powerful impact on your career success, as well as success in other areas of life. Through this course, you will discover the direct relationship between service skills and career achievement. You can help your organization and your career by translating your good service intentions into a workable plan. Learn how to consistently deliver great service. The payoff is enormous. 

Available Online Only, September 7-October 1 

Extraordinary Customer Service (Online Only Offering): Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. 

Available Online Only, October 4-29 

Certificate in Customer Service (Online Only Offering): Register for the certificate option and receive a discounted package rate for both customer service courses. Certificate administered by UGotClass®. To register for the Certificate Option, please choose the certification option in either session.  

Available Sessions