Course Detail: PLAY - Work Ethic + Engagement: The Supervisor's Playbook

Set the standard. Spark the passion.

Today's workplace demands more than just showing up-it requires leaders who can set clear expectations, model excellence, and inspire employees to fully commit to their roles. This dynamic 3-hour session blends a high-energy introduction to seven foundational workplace skills with a deep dive into proven strategies for building and sustaining employee engagement.

Supervisors will leave with a practical playbook for fostering a culture of accountability, respect, and enthusiasm-while unlocking the best performance in every team member.

What You'll Learn
- Why work ethic matters and how it's developed.
- The Seven Foundational Workplace Skills: Attendance, Appearance, Ambition, Acceptance, Appreciation, Accountability, and Attitude.
- Practical ways to set expectations and model excellence.
- How to connect with employees as individuals.
- Strategies for creating meaningful work and career paths.
- Recognizing and removing common engagement barriers.
- Communication techniques that encourage openness and trust.
- Tailoring praise and recognition for maximum impact.

Objectives
Successful completion of this course will increase your ability to:
- Define and communicate the workplace behaviors that drive success.
- Recognize each employee's unique strengths and leverage them effectively.
- Minimize obstacles that reduce motivation and engagement.
- Build trust and respect through consistent leadership actions.
- Use recognition and feedback to inspire lasting commitment.

Is the session full? Add yourself to the waitlist! We will reach out to you if we have a cancellation. 1) Create a profile, 2) Add the session to your cart (be sure you've added an attendee), then 3) Continue with the checkout process. There is no charge to add yourself to the waitlist.

Cancellation Policy: Cancellation more than 5 days prior to start of training results in a 25% cancellation fee based on the class fee. Cancellation 5 days or less to the start of training results in no refund.


By registering for this course, you agree to the cancellation policy.


LRSC is an equal opportunity institution. For disability accommodation, please contact Sandi Lillehaugen, Human Resource Director, Lake Region State College, (701) 662-1543, Sandra.Lillehaugen@lrsc.edu.

Course Resources
Course Overview - Work Ethic + Engagement: The Supervisor's Playbook (PDF Document)

 Session Information: P25OC-PLAY-01F

Schedule: Every day, starting on 10/29/25 and ending on 10/29/25
Times: 09:00am-12:00pm CDT
Early Bird Special ($20 OFF) : $99.00

Instructors

Name Additional Resources
Kyle Ternes

Facility Detail

University of North Dakota
UND Center for Innovation, Idea Lab
4200 James Ray Dr
Grand Forks, ND 58201
(701) 777-3020
UND Center for Innovation, Idea Lab