Course Detail: SLT - Supervisory Leadership Training

This 3-day class is practical, engaging, and relevant for new supervisors and for experienced leaders seeking to update and refresh their skills. Participants attend class with supervisors from other public service organizations in a classroom structured to support learning not just from the instructors, but also from one another. This course is designed to make sure participants walk away with enhanced skills and new strategies to manage staff effectively, whether they're new to a supervisory role or have held those responsibilities for years.

Concepts and topics include:
Coaching and Motivation • Delegation • Managing Conflict • Leading Diverse Teams • Leadership Styles • Performance Management and Evaluation • Transitions and Changes • Human Resources Policies for Supervisors • Managing Up • Customer Service in the Public Sector

 Session Detail: 22463ONL

Schedule: The Supervisory Leadership Training class will meet together for three consecutive days, May 10-12, via Zoom. Each day will have a morning and afternoon session, with a long break in-between to avoid Zoom fatigue.
• On May 10, class will run from 9:30am-12:00pm, and then 1:30pm-4:00pm. This day is longer to allow participants time to fully debrief the results of their SDI assessment that they will complete prior to class.
• Classes on May 11 & 12 will run from 9:30am-11:30am, and then 1:30pm-3:30pm
Since this class will meet via Zoom, participants must have access to:
• A computer or tablet with a video camera. Partcipants are not required to have cameras on at all times, but seeing on another's faces for some time each class greatly facilitates realtionship development.
• A reliable internet connection
• Space where they can engage without being disrupted; headphones with a microphone are recommended, but not required.
Times: 09:30am - 03:30pm

Facility Detail

Online using Zoom
Online using Zoom
The Zoom link and additional information regarding online access will be included in your confirmation email.
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