Featured Courses The Art of Engagement: Strategies for Working with Stuck Clients Click the register link to see available sessions Working with clients who seem resistant, disengaged, or stalled in progress presents unique clinical challenges. This interactive webinar examines common factors that contribute to client stagnation and highlights the importance of the therapeutic alliance in fostering motivation and change. Participants will gain practical engagement techniques tailored to client readiness and explore how self-awareness and clinician reflection can enhance therapeutic effectiveness. Cultural Competence in Healthcare: Webinar for Nurses and Other Medical Professionals 02/19/26 - 02/19/26 When trust is high, patients are more likely to follow medical advice and promote their healthcare providers. As the patient population grows more diverse, nurses and medical professionals must develop cultural competence and humility. This webinar explores key concepts and practical strategies for engaging patients across cultures, including the first minute of contact, creating welcoming environments, and recognizing microaggressions in medical practice. Sexual Harassment Prevention - Live Webinar 03/04/26 - 03/04/26 This training meets the standards and guidelines for sexual harassment training that is required for all employers in the state of Illinois. Learn what sexual harassment is and what behaviors constitute sexual harassment. Become equipped with information regarding employee rights in the workplace regarding sexual assault and the information needed to file a report. Alzheimer's Disease: An Inside Look - Live Webinar 03/10/26 - 03/10/26 This workshop provides a foundational understanding of Alzheimer's disease, focusing on its causes, symptoms, and stages. Students will learn practical communication techniques and caregiving strategies to support individuals with Alzheimer's and enhance their quality of life. Implicit Bias Awareness - Live Webinar 03/11/26 - 03/11/26 Effective January 28, 2022, all licensed mental health and healthcare professionals, (including social workers, counselors, dietitians, nurses, nursing home administrators, physical therapists, occupational therapists, and respiratory therapists) must attend a one hour training on Implicit Bias Awareness. Implicit Bias is an unconscious belief system based on stereotypes (e.g. racial, gender) that inadvertently influences one's attitudes and behaviors towards members of certain groups in ways in which one may not be aware. The Top 25: Strategies to Increase and Sustain Client Motivation for Recovery 04/02/26 - 04/02/26 Client relapse, recidivism and premature termination from counseling remain high. In this skill-building presentation you will learning 25 strategies which will enable you to: engage clients in addictions and mental health treatment more effectively, address conflict in individual, group and family counseling; instill hope; empower clients; facilitate change and recovery. Leadership 2.0: Mastering the 7 Things that Great Clinical Supervisors Do 05/07/26 - 05/07/26 This presentation focuses on mastering the 7 things great supervisors do, including: Helping staff develop counseling and case management skills; building rapport in supervision; co-creating a supervisory plan; lead; team build; manage organizational change; lead during turbulent times; manage and supervise generational diversity. Advanced Drinking Water Class A and B Click the register link to see available sessions This course covers a majority of the significant procedures and concepts related to the operation and maintenance of Illinois Class A and Class B public water supply operations and will prepare students for the Class A and Class B water operators' IL EPA exam and certification. Students must meet specific experience, education, and examination requirements in order to qualify for certification. Advanced Wastewater Treatment Class 1 and 2 Click the register link to see available sessions This course prepares you for the Illinois Environmental Protection Agency Class 1 and 2 Wastewater Operator Exam. It covers key procedures and concepts in the operation and maintenance of advanced water treatment systems. Topics include: activated sludge, chemical addition, digesters, primary and tertiary treatment, and pumps and pumping. Beginning Wastewater Treatment Class 3 and 4 Click the register link to see available sessions This course will help prepare you for the Class 3 and Class 4 wastewater operators' state exam and IL EPA certification. Applicants must meet specific experience, education, and examination requirements in order to qualify for certification. You will earn three months of on-the-job credit by completing this class and gain confidence in your abilities as you take this first step in moving up in this vital water field. Beginning Drinking Water Class C and D Click the register link to see available sessions If you are beginning a career in the water field, this course will prepare you for certification testing as a Class C and D Public Water Supply Operator. It will also serve as continuing education credits for Class A and B certificate holders.

Featured Courses

The Art of Engagement: Strategies for Working with Stuck Clients Click the register link to see available sessions Working with clients who seem resistant, disengaged, or stalled in progress presents unique clinical challenges. This interactive webinar examines common factors that contribute to client stagnation and highlights the importance of the therapeutic alliance in fostering motivation and change. Participants will gain practical engagement techniques tailored to client readiness and explore how self-awareness and clinician reflection can enhance therapeutic effectiveness.

Cultural Competence in Healthcare: Webinar for Nurses and Other Medical Professionals 02/19/26 - 02/19/26 When trust is high, patients are more likely to follow medical advice and promote their healthcare providers. As the patient population grows more diverse, nurses and medical professionals must develop cultural competence and humility. This webinar explores key concepts and practical strategies for engaging patients across cultures, including the first minute of contact, creating welcoming environments, and recognizing microaggressions in medical practice.

Sexual Harassment Prevention - Live Webinar 03/04/26 - 03/04/26 This training meets the standards and guidelines for sexual harassment training that is required for all employers in the state of Illinois. Learn what sexual harassment is and what behaviors constitute sexual harassment. Become equipped with information regarding employee rights in the workplace regarding sexual assault and the information needed to file a report.

Alzheimer's Disease: An Inside Look - Live Webinar 03/10/26 - 03/10/26 This workshop provides a foundational understanding of Alzheimer's disease, focusing on its causes, symptoms, and stages. Students will learn practical communication techniques and caregiving strategies to support individuals with Alzheimer's and enhance their quality of life.

Implicit Bias Awareness - Live Webinar 03/11/26 - 03/11/26 Effective January 28, 2022, all licensed mental health and healthcare professionals, (including social workers, counselors, dietitians, nurses, nursing home administrators, physical therapists, occupational therapists, and respiratory therapists) must attend a one hour training on Implicit Bias Awareness. Implicit Bias is an unconscious belief system based on stereotypes (e.g. racial, gender) that inadvertently influences one's attitudes and behaviors towards members of certain groups in ways in which one may not be aware.

The Top 25: Strategies to Increase and Sustain Client Motivation for Recovery 04/02/26 - 04/02/26 Client relapse, recidivism and premature termination from counseling remain high. In this skill-building presentation you will learning 25 strategies which will enable you to: engage clients in addictions and mental health treatment more effectively, address conflict in individual, group and family counseling; instill hope; empower clients; facilitate change and recovery.

Leadership 2.0: Mastering the 7 Things that Great Clinical Supervisors Do 05/07/26 - 05/07/26 This presentation focuses on mastering the 7 things great supervisors do, including: Helping staff develop counseling and case management skills; building rapport in supervision; co-creating a supervisory plan; lead; team build; manage organizational change; lead during turbulent times; manage and supervise generational diversity.

Advanced Drinking Water Class A and B Click the register link to see available sessions This course covers a majority of the significant procedures and concepts related to the operation and maintenance of Illinois Class A and Class B public water supply operations and will prepare students for the Class A and Class B water operators' IL EPA exam and certification. Students must meet specific experience, education, and examination requirements in order to qualify for certification.

Advanced Wastewater Treatment Class 1 and 2 Click the register link to see available sessions This course prepares you for the Illinois Environmental Protection Agency Class 1 and 2 Wastewater Operator Exam. It covers key procedures and concepts in the operation and maintenance of advanced water treatment systems. Topics include: activated sludge, chemical addition, digesters, primary and tertiary treatment, and pumps and pumping.

Beginning Wastewater Treatment Class 3 and 4 Click the register link to see available sessions This course will help prepare you for the Class 3 and Class 4 wastewater operators' state exam and IL EPA certification. Applicants must meet specific experience, education, and examination requirements in order to qualify for certification. You will earn three months of on-the-job credit by completing this class and gain confidence in your abilities as you take this first step in moving up in this vital water field.

Beginning Drinking Water Class C and D Click the register link to see available sessions If you are beginning a career in the water field, this course will prepare you for certification testing as a Class C and D Public Water Supply Operator. It will also serve as continuing education credits for Class A and B certificate holders.