Courses

Learn what a veterinary assistant does in the veterinary office or hospital setting.


This course contains no sessions
Click here to be notified about the next scheduled program.
Whether you are an entrepreneur, running a family business, or just looking to advance your career and add to your skill set, this Bookkeeping Award will provide you with the knowledge needed to measure, and manage, the financial health of your business. This program focuses on cash basis accounting.


September 6, 2022 to December 2, 2022, 12:00am, ONLINE - UGOTCLASS
To receive a Business Writing Series Completion Award from UGOTCLASS take all 3 Business writing courses at a discounted rate. This is a great training to add to your current skill set. Business Writing, Effective Copywriting andWriting News and Press Release


September 30, 2022 to December 2, 2022, 12:00am, ONLINE - UGOTCLASS
Overview of rules, regulations and requirements for instructing a Driver Education class for High School students 15-17 and Adult classes.


This course contains no sessions
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UCC Class B Commercial Driver License is for anyone wanting to drive vehicles requiring a Class B CDL. To find out more about the program please call Brenda Butterfield at 541-440-4601.


This course contains no sessions
Class B truck extra hours or brush up


This course contains no sessions
Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace. Visit http://www.yougotclass.org/catalog-complete.cfm/Umpqua for more information. ONLINE COURSE


This course contains no sessions
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Are you semi-retired or looking for flexible part time work? Are you an excellent driver who stays calm under pressure? Would you like to use your driving experience to help drivers of all ages drive safely? Learn more at upcoming UCC Driver Education Instructor Info session. We'll explore the benefits, pay and hours of the position and share how we can help you complete Oregon Driver Education Instructor training.


This course contains no sessions
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Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally you will find out how to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. ONLINE


September 6, 2022 to December 2, 2022, 12:00am, ONLINE - UGOTCLASS
Especially for future and emerging leaders in Gen Y, come discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. The action takes place in attending meetings, running meetings, interacting with others 1:1, and employing successful techniques to convince and influence others. You can become a leader if you know the do's and don'ts; what to say, what not to say; what to do, what not to do.


This course contains no sessions
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Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising. Relevant for any type of organization, including businesses, companies, non-profits, and government agencies. No eMarketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions. ONLINE COURSE


October 3, 2022 to December 2, 2022, 12:00am, ONLINE - UGOTCLASS
Take a look at the many job settings and career paths open to you if you become a pharmacy technician. This course will help you master the skills that will prepare you for and entry-level position as a pharmacy tech or clerk, and the steps you can take to become certified. This is an ed2go course - see ed2go.com/umpqua for more information and to register.


This course contains no sessions
Transform your customer service into something extraordinary. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.


October 3-28, 2022, 12:00am, ONLINE - UGOTCLASS
Earn your 3-year certification card with this course.This course provides the skills necessary for the operator to carry out the requirements of moving large and heavy materials from one location to another in a safe manner. At the conclusion students will: Know the features of a lift truck, recognize the importance of a stable load and the center of gravity, estimate load capacity, conduct mechanical checks while the engine is stopped and running, demonstrate safe starting procedures, dimensions and balance points, pass a written test. Companies can call to schedule personalized training sessions.For more information: Call 541-440-4668.


This course contains no sessions
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Foundations of Project Management Introduces attendees to the essentials of project management. It approaches project management from the standpoint of managing a single, stand-alone project that is small to medium in size. The course takes attendees through the project life cycle in the same sequence they would face when managing a real project in the workplace. Topics covered include the product and project life cycles, including initiation, planning, executing, controlling, and closing. Subject areas addressed include the project charter, creating a WBS, Network Diagramming, finalizing the project plan, scope management, stakeholder identification, cost management, scheduling and schedule management, and change control.
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL8".


This course contains no sessions
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Discover new ways to improve your email promotions, including when to email, what to email, and testing email copy. Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates. Learn how to improve your email promotion and responses with tracking and testing.


This course contains no sessions
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This course introduces attendees to the essentials of agile project management. Topics covered include when, how, and where to employ agile, with particular emphasis on agile planning, agile estimating techniques, and agile execution. Subject areas addressed include various agile frameworks (including Scrum), user stories, the history of agile, sprints, retrospectives, requirements, common agile misconceptions, and agile as it pertains to the organization


October 14, 2022 to November 4, 2022, 10:00am, Online
Do you have leaders in your organization ready to go to the next level? UCC is offering a 7 week Leadership Bootcamp cohort where emerging managers, shift leads, and administrators can improve their leadership and supervisory skills in the workplace. Students can earn a Non Credit Training Certificate for successful completion.


October 4, 2022 to November 15, 2022, 09:00am, HNSC 204
This 166-hour course that will take place over Fall, Winter and Spring terms to prepare students to enter the medical field as a Certified Clinical Medical Assistant (CCMA).After the successful completion of this course, the student will sit for the National Health Career Association (NHA) exam.


September 27, 2022 to December 15, 2022, 06:00pm, HNSC 101
Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards. UGotClass ONLINE Course


This course contains no sessions
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Train to be an entry level Truck Driver. Students must obtain a Class A Permit before starting the class. It is required to contact Brenda Butterfie;d a minimum of two weeks before you want to start the program for information on all steps to take to enter the CDL program. For those that have issues passing the class A test or realize they don't need the A for their job, they can opt for the class B license. Call Brenda Butterfield 541-440-4601 for more information


This course contains no sessions
Have you overcome addiction or a mental disorder personally or been very close to someone who has? When you understand first-hand how important it is to have a good support system, it's natural to want to help others facing the same problems. The Peer Support Specialist course will provide you with the education and training you need to appropriately help others and use your experiences for positive outcomes. This is an ed2go class - see ed2go listings for registration instructions (ed2go.com/umpqua).


This course contains no sessions
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UCC is offering a comprehensive 50-hour course to prepare students to enter the pharmacy field and take the the National Healthcareer Association's ExCPT exam. An opportunity to sit for the certification exam is included in this fee. Call 541-440-4668 or visit https://www.umpqua.edu/workforce-professional-skills for more information.


October 3, 2022 to December 7, 2022, 07:00pm, TAP 16
This 3-part course sequence (Police Skills I, II and III equaling 288 hours) provides students with the foundational knowledge and skills applicable for entry into criminal justice fields to include Police Reserve positions, Community Service Officer positions and volunteer services. The course also provides a general basis of knowledge for full time employment in law enforcement fields to include Police Officer, Parole and Probation Officer and Correctional Officer. The PRA course is designed to prepare entry level workers to complete the physical fitness and firearm standards that are required by a vast majority of the law enforcement entities throughout the State of Oregon.Instructor: Kelley BeanWhen registering please select all 3 terms if you are wishing to pay in advance and receive the discount.Fee for Full Year: $3000.00 Fee by Term: 1100.00/fall 1100.00/winter 1100.00/spring


This course contains no sessions
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Competition around precious organizational resources and funding means that project managers need to be ever-cognizant of the importance of efficiently managing and spending organization's funds. Effective project cost control allows for more effective utilization of these resources and also establishes accountability and justification of project financial needs. This course covers the basics of project estimating, budgeting, financial justification and cost control for projects. Key topics addressed include the processes and techniques for cost management planning, estimating, budgeting and control. Another key topic is earned value management, a technique commonly employed on larger projects to track progress and performance. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide).
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


This course contains no sessions
Click here to be notified about the next scheduled program.
Project management skills are becoming more in demand in various occupations and industries. If you are thinking of brushing up on your skills or are interested in learning a new one, join us for this information session.


This course contains no sessions
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Project leadership involves the understanding and alignment to organizational strategy and vision. This course will discuss the strategic planning process at both the oranizational and project level. In today's matrix and cross-functional environments, project managers and team members often face the challenge of gaining commitment and cooperation of individuals outside their authority. You will gain knowledge about your own influencing style and how to improve your influence skills, especially in situations where you have no positional authority. You may also be required to frequently cooperate and communicate across functions, distance and cultures. Core skills for accomplishing this, and all the other topics, will be taught with case studies, exercises and discussion. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide). This is a virtual class. Within 5 days of registration, you will receive an email from the instructor containing links to the virtual classroom. You will need a stable internet connection, and will log in at the same time each week, and receive live instruction.
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


September 16, 2022 to October 7, 2022, 10:00am, Online
Prerequisite: All 6 of the PM courses. Finish your Project Management Certificate by engaging in a real-time simulated project, often working with other students, and guided by a seasoned project management professional. From project origination to completion, you'll have the opportunity to apply all of the skills and techniques you've learned throughout the program, including leadership, risk and cost management, quality control, and more. Learning Outcomes Collaborate on the creation, management, and execution of a complex project. Apply all of the skills you've learned throughout the certificate program. Receive guidance and coaching on how to handle challenging project elements, Gain confidence in your project management skills by managing a mock project from beginning to end.
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


November 18, 2022 to December 9, 2022, 10:00am, Online
This course introduces attendees to the key concepts, methodologies and best practices of project management quality and control. It approaches project management from the standpoint of managing a single, standalone project that is small to medium in size. The course takes attendees through the quality planning, quality control, quality assurance, execution and controlling processes and uses group exercises as a hands-on approach to reinforcing the key concepts. Key topics covered include quality planning, quality control, quality assurance, performance control, establishing project metrics, change control and configuration management. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide).
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


This course contains no sessions
Click here to be notified about the next scheduled program.
Successfully collecting and managing requirements has been recognized as a key success factor in many projects. If requirements are not effectively captured, the probability of meeting customer and stakeholder expectations in a project is very low. This course introduces attendees to the key concepts, methodologies and best practices of collecting and managing project requirements. Additionally, the project activities associated with procurement are also covered: procurement planning, contract selection, source selection, procurement documents and procurement execution and control. Key topics addressed include the process for collecting and analyzing requirements, defining scope through effective WBS practices, procurement planning, execution and contract control. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide)
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


This course contains no sessions
Click here to be notified about the next scheduled program.
Projects today are tending towards ever-increasing levels of uncertainty, complexity and ambiguity. This environment requires new and more sophisticated approaches and techniques for management of these efforts. This course addresses the various approaches, philosophies and techniques for effective management of project risk and complexity. Key topics addressed include the processes and techniques for risk planning, risk identification, analysis, response planning and control. Additional topics covered include the definition, identification and categorization of complexity ,historical approaches to complex projects, a framework for managing projects in various complexity regimes, managing project sponsorship, stakeholder analysis and communication and techniques for managing large, high uncertainty and "edge of chaos" projects. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide).
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


This course contains no sessions
Click here to be notified about the next scheduled program.
Set up a company file, build a Chart of Accounts, enter check and cash transactions, reconcile bank statements, study AP/AR, create reports, and more. Prior computer experience recommended. Suggested for users who are new to QuickBooks. Please bring a flash drive to class with you. Three Classes Th, Tues, Th 2:00pm-4:30pm Gale Peterson is the instructor.


December 1-8, 2022, 02:00pm, SBDC Training Room
Are you frustrated by the communication gap that can occur between you and your Spanish-speaking patients? If you answered yes, this Spanish class - designed specifically for healthcare professionals - will help you bridge that gap. You will practice the basic, practical language skills needed to effectively communicate with your Spanish-speaking patients and their families. You will learn the basics of the language, gain an understanding of the culture, and know how to ask the questions crucial to quality healthcare.


This course contains no sessions
Your employees are your most valuable resources. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader. Take home practical information along with tips and techniques that can be applied at your job immediately. ONLINE COURSE


September 6, 2022 to October 28, 2022, 12:00am, ONLINE - UGOTCLASS
Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting the word out is an essential activity for every organization. Acquire the skills good journalists have and learn how to craft a news story, press release or publicity notice that will get attention.ONLINE COURSE


This course contains no sessions