Courses

Learn what a veterinary assistant does in the veterinary office or hospital setting.


This course contains no sessions
Click here to be notified about the next scheduled program.
How do you manage the finances of a business? Whether you are an entrepreneur, running a family business, or just looking to advance your career and add to your skill set, this Bookkeeping Award will provide you with the knowledge needed to measure, and manage, the financial health of your business. This program focuses on cash basis accounting. Even if you plan to outsource your bookkeeping needs, you should still understand how the process works. No one should be clueless when it comes to the finances of their business.


June 6, 2022 to August 8, 2022, 12:00am, ONLINE - UGOTCLASS
Overview of rules, regulations and requirements for instructing a Driver Education class for High School students 15-17 and Adult classes.


This course contains no sessions
Click here to be notified about the next scheduled program.
UCC Class B Commercial Driver License is for anyone wanting to drive vehicles requiring a Class B CDL. To find out more about the program please call Brenda Butterfield at 541-440-4601.


This course contains no sessions
Class B truck extra hours or brush up


This course contains no sessions
Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace. Visit http://www.yougotclass.org/catalog-complete.cfm/Umpqua for more information. ONLINE COURSE


This course contains no sessions
Click here to be notified about the next scheduled program.
Are you semi-retired or looking for flexible part time work? Are you an excellent driver who stays calm under pressure? Would you like to use your driving experience to help drivers of all ages drive safely? Learn more at upcoming UCC Driver Education Instructor Info session. We'll explore the benefits, pay and hours of the position and share how we can help you complete Oregon Driver Education Instructor training.


This course contains no sessions
Click here to be notified about the next scheduled program.
Especially for future and emerging leaders in Gen Y, come discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. The action takes place in attending meetings, running meetings, interacting with others 1:1, and employing successful techniques to convince and influence others. You can become a leader if you know the do's and don'ts; what to say, what not to say; what to do, what not to do.


This course contains no sessions
Click here to be notified about the next scheduled program.
Take a look at the many job settings and career paths open to you if you become a pharmacy technician. This course will help you master the skills that will prepare you for and entry-level position as a pharmacy tech or clerk, and the steps you can take to become certified. This is an ed2go course - see ed2go.com/umpqua for more information and to register.


This course contains no sessions
Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.


July 5-30, 2022, 12:00am, ONLINE - UGOTCLASS
Earn your 3-year certification card with this course.This course provides the skills necessary for the operator to carry out the requirements of moving large and heavy materials from one location to another in a safe manner. At the conclusion students will: Know the features of a lift truck, recognize the importance of a stable load and the center of gravity, estimate load capacity, conduct mechanical checks while the engine is stopped and running, demonstrate safe starting procedures, dimensions and balance points, pass a written test. Companies can call to schedule personalized training sessions.For more information: Call 541-440-4668.


This course contains no sessions
Foundations of Project Management Introduces attendees to the essentials of project management. It approaches project management from the standpoint of managing a single, stand-alone project that is small to medium in size. The course takes attendees through the project life cycle in the same sequence they would face when managing a real project in the workplace. Topics covered include the product and project life cycles, including initiation, planning, executing, controlling, and closing. Subject areas addressed include the project charter, creating a WBS, Network Diagramming, finalizing the project plan, scope management, stakeholder identification, cost management, scheduling and schedule management, and change control.
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL8".


This course contains no sessions
Click here to be notified about the next scheduled program.
Discover new ways to improve your email promotions, including when to email, what to email, and testing email copy. Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates. Learn how to improve your email promotion and responses with tracking and testing.


June 6, 2022 to July 1, 2022, 12:00am, ONLINE - UGOTCLASS
This course introduces attendees to the essentials of agile project management. Topics covered include when, how, and where to employ agile, with particular emphasis on agile planning, agile estimating techniques, and agile execution. Subject areas addressed include various agile frameworks (including Scrum), user stories, the history of agile, sprints, retrospectives, requirements, common agile misconceptions, and agile as it pertains to the organization


July 25, 2022 to August 3, 2022, 06:00pm, Online
October 14, 2022 to November 4, 2022, 10:00am, Online
This course will serve in lieu of the one-year experience required for the Limited Pump Installer's license. This course is appropriate for people wanting a Limited Pump Installer Contractors License and is for Residential only NOT Commercial. Limited space available. OAR 918-030-0015 requires contractors registered with the Building codes Division to maintain an active CCB license. Be sure to provide the business/company's CCB number and expiration date. If the business is exempt from CCB licensure, submit with the application a letter, on letterhead, stating the reason for the exemption. Contact 541-440-4668 for more information.


This course contains no sessions
Remote team management isn't new, but it has become far more common and extensive than it used to be. So, whether you have gone from managing the occasional "telecommuter" to managing a fully remote team or have been managing a remote team and would like to explore new strategies and best practices for this unique form of management-this course is for you. This is an ed2go class - go to ed2go.com/umpqua for more information and to register.


This course contains no sessions
Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards. UGotClass ONLINE Course


This course contains no sessions
Click here to be notified about the next scheduled program.
Train to be an entry level Truck Driver. Students must obtain a Class A Permit before starting the class. It is required to contact Brenda Butterfie;d a minimum of two weeks before you want to start the program for information on all steps to take to enter the CDL program. For those that have issues passing the class A test or realize they don't need the A for their job, they can opt for the class B license. Call Brenda Butterfield 541-440-4601 for more information


This course contains no sessions
Have you overcome addiction or a mental disorder personally or been very close to someone who has? When you understand first-hand how important it is to have a good support system, it's natural to want to help others facing the same problems. The Peer Support Specialist course will provide you with the education and training you need to appropriately help others and use your experiences for positive outcomes. This is an ed2go class - see ed2go listings for registration instructions (ed2go.com/umpqua).


This course contains no sessions
Click here to be notified about the next scheduled program.
Click on Phlebotomy above to access the Course Resources. Before you can register for this class you must attend an information session. Information sessions for potential students are listed in the CWT website and the information sheet. Call 541-440-4668 or email cwtoperations@umpqua.edu to sign up. This course qualifies students to work in medical laboratories, hospitals, clinics, donor facilities, healthcare insurance providers and more. Classroom, laboratory and optional clinical experience are in this 11 week course. See attached info sheet for more details. Upon successful completion of the Phlebotomy course you will be take the National Phlebotomy Technician PBT certification exam which will certify you in all 50 states. Course work includes; confidentiality and HIPPA regulations, basic anatomy and physiology, infection control and safety, venipuncture, specimen handling and hands-on training with patients in a clinical setting. See attached information sheet for prerequisites.


This course contains no sessions
This 3-part course sequence (Police Skills I, II and III equaling 288 hours) provides students with the foundational knowledge and skills applicable for entry into criminal justice fields to include Police Reserve positions, Community Service Officer positions and volunteer services. The course also provides a general basis of knowledge for full time employment in law enforcement fields to include Police Officer, Parole and Probation Officer and Correctional Officer. The PRA course is designed to prepare entry level workers to complete the physical fitness and firearm standards that are required by a vast majority of the law enforcement entities throughout the State of Oregon.Instructor: Kelley BeanWhen registering please select all 3 terms if you are wishing to pay in advance and receive the discount.Fee for Full Year: $3000.00 Fee by Term: 1100.00/fall 1100.00/winter 1100.00/spring


This course contains no sessions
Adult learning Theory preparing you to teach adults and specifically adults that will be teaching people to drive Class A and B vehicles.


This course contains no sessions
Competition around precious organizational resources and funding means that project managers need to be ever-cognizant of the importance of efficiently managing and spending organization's funds. Effective project cost control allows for more effective utilization of these resources and also establishes accountability and justification of project financial needs. This course covers the basics of project estimating, budgeting, financial justification and cost control for projects. Key topics addressed include the processes and techniques for cost management planning, estimating, budgeting and control. Another key topic is earned value management, a technique commonly employed on larger projects to track progress and performance. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide).
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


June 17, 2022 to July 15, 2022, 10:00am, Online
Project management skills are becoming more in demand in various occupations and industries. If you are thinking of brushing up on your skills or are interested in learning a new one, join us for this information session.


This course contains no sessions
Click here to be notified about the next scheduled program.
Project leadership involves the understanding and alignment to organizational strategy and vision. This course will discuss the strategic planning process at both the oranizational and project level. In today's matrix and cross-functional environments, project managers and team members often face the challenge of gaining commitment and cooperation of individuals outside their authority. You will gain knowledge about your own influencing style and how to improve your influence skills, especially in situations where you have no positional authority. You may also be required to frequently cooperate and communicate across functions, distance and cultures. Core skills for accomplishing this, and all the other topics, will be taught with case studies, exercises and discussion. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide). This is a virtual class. Within 5 days of registration, you will receive an email from the instructor containing links to the virtual classroom. You will need a stable internet connection, and will log in at the same time each week, and receive live instruction.
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


July 11-20, 2022, 06:00pm, Online
September 16, 2022 to October 7, 2022, 10:00am, Online
Prerequisite: All 6 of the PM courses. Finish your Project Management Certificate by engaging in a real-time simulated project, often working with other students, and guided by a seasoned project management professional. From project origination to completion, you'll have the opportunity to apply all of the skills and techniques you've learned throughout the program, including leadership, risk and cost management, quality control, and more. Learning Outcomes Collaborate on the creation, management, and execution of a complex project. Apply all of the skills you've learned throughout the certificate program. Receive guidance and coaching on how to handle challenging project elements, Gain confidence in your project management skills by managing a mock project from beginning to end.
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


August 8-15, 2022, 06:00pm, Online
November 18, 2022 to December 9, 2022, 10:00am, Online
This course introduces attendees to the key concepts, methodologies and best practices of project management quality and control. It approaches project management from the standpoint of managing a single, standalone project that is small to medium in size. The course takes attendees through the quality planning, quality control, quality assurance, execution and controlling processes and uses group exercises as a hands-on approach to reinforcing the key concepts. Key topics covered include quality planning, quality control, quality assurance, performance control, establishing project metrics, change control and configuration management. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide).
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


July 22, 2022 to August 12, 2022, 10:00am, Online
Successfully collecting and managing requirements has been recognized as a key success factor in many projects. If requirements are not effectively captured, the probability of meeting customer and stakeholder expectations in a project is very low. This course introduces attendees to the key concepts, methodologies and best practices of collecting and managing project requirements. Additionally, the project activities associated with procurement are also covered: procurement planning, contract selection, source selection, procurement documents and procurement execution and control. Key topics addressed include the process for collecting and analyzing requirements, defining scope through effective WBS practices, procurement planning, execution and contract control. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide)
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


This course contains no sessions
Click here to be notified about the next scheduled program.
Projects today are tending towards ever-increasing levels of uncertainty, complexity and ambiguity. This environment requires new and more sophisticated approaches and techniques for management of these efforts. This course addresses the various approaches, philosophies and techniques for effective management of project risk and complexity. Key topics addressed include the processes and techniques for risk planning, risk identification, analysis, response planning and control. Additional topics covered include the definition, identification and categorization of complexity ,historical approaches to complex projects, a framework for managing projects in various complexity regimes, managing project sponsorship, stakeholder analysis and communication and techniques for managing large, high uncertainty and "edge of chaos" projects. Terminology, processes and definitions, where appropriate follow the Project Management Institute's (PMI®) Guide to the Project Management Body of Knowledge (PMBOK® Guide).
Take all seven classes in the Project Management series for a discounted rate. To receive the discount add all seven classes to your shopping cart and apply the discount "ALL7".


June 22, 2022 to July 6, 2022, 06:00pm, ONLINE
August 19, 2022 to September 9, 2022, 10:00am, Online
Set up a company file, build a chart of accounts, enter check and cash transactions, reconcile bank statements, study AP/AR, create reports, and more. Prior computer experience recommended. Suggested for users who are new to QuickBooks. Please bring a flash drive to class with you. Three Classes Tues, Th, Tues 2:00pm-4:30pmGale Peterson is the instructor


This course contains no sessions
Working remotely does not make you an expert on remote work. Gain new insights, experiences and advanced tips for working from home. Find out the 5 bad habits too many remote workers and their managers acquire from lack of experience, tools and expertise. Then acquire the latest strategies for communicating with remote workers. Come away with a deeper understanding of this enormous cultural and work shift going on in the workplace and in society.


June 6, 2022 to July 1, 2022, 12:00am, ONLINE - UGOTCLASS
Are you frustrated by the communication gap that can occur between you and your Spanish-speaking patients? If you answered yes, this Spanish class - designed specifically for healthcare professionals - will help you bridge that gap. You will practice the basic, practical language skills needed to effectively communicate with your Spanish-speaking patients and their families. You will learn the basics of the language, gain an understanding of the culture, and know how to ask the questions crucial to quality healthcare.


June 6, 2022 to July 29, 2022, 12:00am, ONLINE - UGOTCLASS
Entry Level Wildland Fire S130/S190. Work Capacity Fit Test (WFT) (Pack Test) and the Fire Shelter portion will take place at the UCC track beginning at 7:30am on the first scheduled day. The 4-day classroom training will begin on day 2 and take place at the Community and Workforce Training building located on the main campus. The classroom course runs from 8:00 am - 4:00 pm each day.


July 19-22, 2022, 08:00am, CWT 10
Entry Level Wildland Fire S130/S190. Due to Covid 19 All of this course will take place via Zoom except the Work Capacity Fit Test (WFT) (Pack Test) and the Fire Shelter portion. The WFT and Fire Shelter will take place at the UCC Track following social distancing guidelines. The students must have a face mask for the fire shelter portion. For the WFT students will need to bring their own 45 pound pack which will be weighed. Students will not have to wear a mask during the WFT but will need to maintain a distance of 10' from each other while completing the test.


This course contains no sessions
RT130 Wildland Fire Refresher. If a pack test and fire shelter field day are need they must be at the track at 7:30 am . The course will begin immediately after the completion of the pack tests. It is being offered in person at the Community and Workforce Training Building located on the main campus.


Sunday, July 17, 2022, 08:00am, CWT 10
RT130 Wildland Fire Refresher. If a pack test and fire shelter field day are need they must be at the track at 7:30 am . The remainder of the course will be offered remotely with a live instructor. Students will need to be able to access the link via computer or a phone number. The link to the meeting will be emailed so a good email is important.


This course contains no sessions
Wildland WCT Fire Shelter Field. Students must be at the track at 7:30 am.


This course contains no sessions
Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting the word out is an essential activity for every organization. Acquire the skills good journalists have and learn how to craft a news story, press release or publicity notice that will get attention.ONLINE COURSE


This course contains no sessions
This WSET Level 1 Award in Wines course explores global regions and wine styles for consumers and industry professionals. The WSET Level 1 Award in Wines course focuses on the characteristics of many grape varieties of the world; the styles of wine they produce; and how to use label information to understand a wine's quality and style. Upon successful completion you will receive a WSET certificate and lapel pin. All course materials, including the Level 1 Workbook, will be provided day-of. No prior study or preparation is required. Refund Policy: Students will receive a full refund when a WSET course is cancelled by the Umpqua Community College due to insufficient enrollment. No refunds will be given after the class date has commenced. No refunds will be given after the pre-registration deadline which is 15 days prior to the class due to course materials and examination requirements. Note: If a WSET candidate is absent from an examination, all applicable fees encompassing an examination re-sit including (but not limited to) exam re-ordering, shipping costs, and other penalty fees will be charged to the student.


This course contains no sessions
Click here to be notified about the next scheduled program.