Instructor: Alicia Settles

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Courses by this instructor


Conflict Management: Triangulation
Did you know that in workplace psychology, triangulation is considered a bad thing? Triangulation occurs when one employee talks about an issue or conflict with a co-worker to a third co-worker, rather than directly addressing the issue with the person involved. This behavior is a form of talking behind someone's back. Triangulation can be quite harmful for many reasons, some of which you may not have considered. How do we best handle this behavior as individuals, as well as teams in the workplace? How should managers and supervisors address this when it involves members of their team?
Tuesday, June 18, 2024, WDC*D123
Neurodivergence in the Workplace
Mental health and neurodevelopmental disorders, such as ADHD and Autism, can affect many employees in various sectors. To ensure that individuals can perform their job tasks, accommodations may need to be made, and employees should be able to have an open discussion with their employers and supervisors without fear of losing their jobs. The question is, how can we foster this openness at all levels? How can we eliminate biases surrounding these topics while still maintaining confidentiality? Furthermore, how do our biases prevent us from showing empathy, which may ultimately be replaced with judgment?
Wednesday, August 14, 2024, WDC*D124