Course Detail: STCP-9013 - Medical Office Manager (CPPM)

Medical Office Manager (CPPM)
Medical Office Managers and Administrative Medical Assistants are versatile and valuable members of the healthcare team who can handle a broad range of duties, including patient registration, telephone, scheduling, medical records, accounts receivable, data entry, compliance regulations, human resources, and health information.

This in-depth program combines several programs, Medical Terminology, Microsoft Word 2016, Microsoft Excel 2016, Certified Medical Administrative Assistant (CMAA), Certified Electronic Health Records Specialist (CEHRS), and Certified Physician Practice Manager (CPPM), to give you the foundation and training needed to be a Medical Office Manager.

Upon completion of this course, you will be ready to take the Certified Physician Practice Manager (CPPM) exam, offered by the American Academy of Professional Coders (AAPC), the Certified Medical Administrative Assistant (CMAA) and the Certified Electronic Health Records Specialist (CEHRS) national certification exams offered by the National Healthcareer Association (NHA). You will receive study guide materials, practice exams, AAPC membership, access to the Practicecode tool, and a voucher for each exam.

Objectives

What you will learn:
  • Understand basic functionality and advanced Microsoft Excel techniques
  • Create spreadsheets, learn to use formulas and work within lists
  • Master an understanding of Microsoft Word
  • Develop the skills needed to process word documents
  • Know how to create Word documents that are well-organized and professional
  • Learn what is required to succeed as a Medical Administrative Assistant
  • Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
  • Learn best financial practices for a medical center
  • Master the fundamentals of medical terminology and ethical best practices
  • Understand the basics of working with medical documents, medical billing, and coding processes
  • Learn to manage patient visits, arrange follow-up care, and issue prescriptions
  • Keep track of vital information such as patient allergies and medications
  • Understand how to best read and interpret health records
How you will benefit:
  • Become proficient in Microsoft Excel and use these skills in any future employment position
  • Set yourself apart from competitors by going the extra mile to become Excel certified
  • Increase your speed and efficiency in creating Word documents, which are used widely in most academic and office settings
  • Prepare yourself for the Microsoft Office Specialist Certification exams 77-725 and 77-726 (Word)
  • Learn how to effectively communicate with prospective patients and fellow professionals in the medical industry
  • Understand how to create positive, efficient experiences for patients to make them more comfortable
  • Be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam
  • Establish the appropriate EHR for your practice
  • Prepare to take the National Healthcareer Association's (NHA) CEHRS certification exam
  • Jump-start your career as a health information clerk, medical records coordinator, electronic medical records technician, or electronic medical records specialist
  • Be prepared to take the Certified Physician Practice Manager (CPPM) exam