Learn to resolve problems in an effective, repeatable, and rapid way.
The course will emphasize the process of root cause analysis and 8-D or team-oriented problem solving.
Problem Solving Tools and Techniques:
♦ Cause and effect diagrams
♦ Five 'Why" techniques
♦ 8-D for team-oriented problem solving
♦ Learn to close Corrective Actions effectively
Who Should Attend?
This course is directed towards those who will be responsible for solving problems and/or leading groups in problem-solving efforts.
For practical analysis, bring to class examples of problems from your workplace.
Instructor, Kent Keeney, is an engineering professional with more than 35 years of practical experience in quality and manufacturing process improvement methods. Keeney excels in design and implementation of quality management systems. He is experienced and knowledgeable in all areas of Quality and Lean Manufacturing. His education, many years of industry experience, and a creative attitude has uniquely positioned him as a leading author and trainer in the field of Quality and Lean Manufacturing.
Take all eight classes to earn the certificate.