It is critical for any leader to learn to establish open and trusting relationships at all levels, providing the framework for strong and productive partnerships. We will learn to identify and successfully manage through conflict situations, creating and maintaining a positive work environment. Topics include: developing credibility, understanding communication styles, active listening and effective communication techniques, sources of conflict, and creating a positive work environment.   

---

This course contains no sessions
Click here to be notified about the next scheduled program.