Offerings
Contractors CCB Test Prep
This Test Prep class is offered every six to eight weeks.
August 28-29, 2026 | 8:00am-5:30pm PDT | Redmond
Contractors CCB Test Prep Online
This online option is ongoing, on demand.
June 24, 2026 to August 30, 2026 | 12:00am-11:59pm PDT | Online
Crook County Management and Supervision Series: Recruiting and Retaining Great
Recruiting good employees can be challenging in the best of times. Since the pandemic of 2020-2021, many businesses have struggled to find interested and capable employees with the potential for growth who will commit longer-term (e.g. a year or more). Ten to hundreds of hours can be spent building recruitment systems, completing outreach, soliciting applications and resumes, conducting interviews, checking references, following up and communicating with applicants, and making selections. Once hired, even more hours and costs are invested including training and orientation. To hire employees who are retained less than a year, is hard on some industries. Hiring employees with great potential who want to stay and learn a business is the focus of this course along with retention and creating an highly desirable work environment.
Tuesday, December 1, 2026 | 8:30am-12:00pm PST | Prineville
Tuesday, December 1, 2026 | 8:30am-12:00pm PST | Prineville
Crook County Management and Supervision Series: Supervising Teams
Management and supervision are both challenging and rewarding endeavors in business. To effectively supervise and/or manage a team of people takes specific skills associated with communication, direction, decision making, flexibility, and organization. This course will provide practical skills to employees at any level of an organization tasked with supervising and/or managing a team. Techniques shared are adaptable and will work for businesses with teams of any size. Opportunities for interactive question and answer sessions will also be a part of the class, allowing participants to share specific issues that the instructor will troubleshoot with them.
Tuesday, October 6, 2026 | 8:30am-12:00pm PDT | Prineville
Tuesday, October 6, 2026 | 8:30am-12:00pm PDT | Prineville
Crook County Management and Supervision Series: Working with Difficult Customers
The customer is always right and sometimes they need help finding the truth. Most customers are respectful and have straightforward needs. However, in some instances, customers can become confused, overbearing, disrespectful, and even hostile. It is important for employees to understand how to defuse challenging situations, refocus them on a common purpose, and find the best path forward for the business, while addressing customer needs. This course will provide skills and strategies, based upon real world situations, that employees at any level in an organization can use to work with and successfully respond to difficult customers. Techniques shared are adaptable and will work for businesses with teams of any size. Opportunities for interactive question and answer sessions will also be a part of the class, allowing participants to share specific issues that the instructor will troubleshoot with them.
Tuesday, November 3, 2026 | 8:30am-12:00pm PST | Prineville
Tuesday, November 3, 2026 | 8:30am-12:00pm PST | Prineville
Ed2Go Introduction to QuickBooks 2019 Online Course
Click here to register online through Ed2Go
Entrepreneurship Online Courses
Ongoing online options.
Click here to register online through MindEdge
Leading Across the Generations
Today's workplace may include members of five generations: Traditionalists, Baby Boomers, Gen X, Millennials and Gen Z. Gen Alpha is also approaching working age, with its oldest members beginning to take part-time and entry-level jobs. A multigenerational workforce brings a wide range of experiences, career stages, communication habits and expectations. These differences can enrich teams, but they can also create misunderstandings when leaders rely on assumptions or stereotypes. What does this mean for supervisors and team leaders? This seminar provides an overview of the generations represented in today's. Participants will explore strategies for effective leadership, communication and team facilitation and examine stereotypes that can interfere with workplace relationships.
Tuesday, December 8, 2026 | 1:00pm-5:00pm PST | Bend
Tuesday, December 8, 2026 | 1:00pm-5:00pm PST | Bend
Real World Project Management
October 2-9, 2026 | 8:00am-11:30am PDT | Redmond
Spanish for Customer Service I
This practical Spanish course is for those who wish to learn basic language skills to communicate with Spanish-speaking customers and community members. It will include customer service phrases and conversations related to common workplace transactions in a customer service setting.
October 7, 2026 to November 4, 2026 | 3:00pm-4:30pm PDT | Bend
October 7, 2026 to November 4, 2026 | 3:00pm-4:30pm PDT | Bend
Starting Your Business in Central Oregon
Wednesday, August 19, 2026 | 5:30pm-7:30pm PDT | Bend
Wednesday, September 16, 2026 | 12:30pm-2:30pm PDT | Online
Wednesday, September 23, 2026 | 5:30pm-7:30pm PDT | Online
Wednesday, October 7, 2026 | 11:00am-1:00pm PDT | Bend
Saturday, October 17, 2026 | 10:00am-12:00pm PDT | Online
Wednesday, October 28, 2026 | 5:30pm-7:30pm PDT | Online
Wednesday, November 18, 2026 | 12:30pm-2:30pm PST | Online
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