Training Information: CED-0836 - The Hard Soft Skills

This course is designed for new leaders who have not had formal leadership training. This series emphasizes skills of positive interpersonal growth and social skills while learning to motivate and manage other people more effectively. Core skills covered include Communication; Managing Conflicts Successfully, and Dealing with Negativity; Providing Effective Feedback to Others - Even When It's Hard; and Coaching Others, and Growing Your Employees. This series includes professional reading, individual assessments, classroom instruction, and rich discussions about organizational life in today's world. Leading others can be rewarding when the leader is prepared and skillful. This training will get you set up to lead with confidence.

REGISTRATION: Registration closes 2 weeks before the training start date. Any registrations from the initial close up to 5 days before the start will be assessed a $50 late registration fee. No registrations within 5 days of the training. Any cancelations within 5 days of starting will be assessed the full program charge as a cancelation fee. There will be no refunds given for no-shows.

If you have been awarded a VSAC Advancement Grant - please email CWPE@VermontState.edu for registration information.

Course Resources
Please contact Dianne Percy for additional information and/or questions.

Session Information: 24CY-CED-0836-S02 (18 seats (90%) remaining)

Schedule:

This is an online, real-time training and will be delivered via Zoom. Participants must have an internet connection and computer, laptop, mobile device or tablet with camera, audio and mic. A Zoom link will be emailed to you prior to the start of the training.

Only 21 days left to register!

Times:

12:30pm-04:30pm EDT

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Important Information

Trainers

Name

Additional Resources

Kelly Holland

Kelly Holland
Business Training Instructor

Biography: Kelly Holland, MHA, is currently the Manager of Patient and Family Experience at the University of Vermont Medical Center. Kelly has an extensive background working in Learning & Development, responsible for the development, coordination, administration and implementation of programs and services designed to assist leaders and staff with professional development. Kelly has served as the outreach liaison for all affiliate hospitals in the UVM Health Network specific to educational opportunities. She has worked with Vermont Technical College as a facilitator for several years, working with various industries to include healthcare and manufacturing.

Kelly spent time in the military early in her career working in communications and has extensive experience in healthcare settings as a Director of Organizational Education and Effectiveness, Learning and Development Strategist, Patient Advocacy and Quality Improvement Consultant.

Kelly holds a Bachelor of Arts, with a concentration in Business, and a Master of Healthcare Administration. She is a Certified Instructor for Crucial Conversations, Insights Discovery, Developmental Dimensions International as well as a Certified Master Trainer for Healthier Living Workshops.

Facility Detail

VTSU Online

Synchronous

Online, VT 00000

Cancellation Policy

A cancellation charge of $50.00 will be assessed on cancellations occurring within 14 days of the start of this session.