Course Information


Leading Forward-Thinking Communication

Sharing, listening, engaging and providing feedback are all contributions to effective communication and productive conversations. Through this course, you will learn to assess and set expectations in conversations; provide and receive effective feedback; and learn best practices on how to handle difficult situations.

During this course, participants will:
  • Access and set examples in conversations
  • Create approachable environments for communication
  • Provide and receive feedback effectively
  • Bring ease to difficult people, situations and discussions