The Go Fourth Friday Webinar series is a collection focusing on content you need to help you go forth with your teams, your organizations, and in your community. All sessions will be on a fourth Friday from 12-1pm unless otherwise noted. Each series will cover a different topic. Our first series is focused on Creating Community in the Heartland. The first webinar in this series is titled: A Conversation Model for Engaging with Civility. As a community leader, we know you're often navigating difficult conversations and changing norms around civility. What if you had a conversation model and practical tools to help you step back, consider needs, and identify points of shared values on difficult issues and/or with difficult audiences? Join us to gain insight rooted in current civility research on how to keep conversations productive, maintain credibility, and foster more respectful engagement with those you serve and those who serve alongside you.