Course Detail: SGA-1008 - Managing Human Factors

Overview
Human factors (HF) is the study of how people use technology. It involves the interaction of human abilities, expectations, and limitations, with work environments and system design. Human factors (behavior, performance, and limitations) and safety in the aviation systems (a new view) are areas of increasing importance and piques intrigue across aviation working professionals and leaders.
Who should attend?
This course is intended for aviation working professionals at airlines, airports, state offices or regulatory bodies, aviation consultancies and those performing operational roles such as aircraft repair, maintenance, and overhaul.
Course Benefits
This course provides participants with applicational knowledge to enhance daily aviation operations, human factors and systems safety knowledge. This will assist the participants in optimizing the fit between people (themselves and co-workers) and the overall systems to improve the safety and performance level of the organization.
Learning Objectives
Upon successful completion of this course, participants will be able to:
- Describe and explain aviation human factors and ergonomics concepts
- Assess key human performance and limitations of human, including ergonomics
- Integrate and apply human factors knowledge into key areas of daily aviation operations
- Evaluate human factors and overall systems safety relationships and apply these concepts to their day-to-day operations and safety investigation activities.
Course Delivery
The course is delivered over one month in a flexible virtual format, combining live instruction with self-paced coursework.
- EagleVision (powered by Zoom): Our virtual classroom technology for live, interactive sessions. Engage directly with professors and classmates in real-time during scheduled lectures. All live sessions are recorded and made available to participants in the event that a session is missed.
- Canvas: A modern, cloud-based learning platform accessible from any device. Access course materials, submit assignments, and collaborate on discussion boards at your own pace.
Online EagleVision sessions are held on four Saturdays over the course of one month, with each session meeting for five hours. Sessions are supported by asynchronous Canvas activities between classes. Upcoming course dates and times are listed in the Session Information section below. Class times may be adjusted based on the regions from which participants are joining to accommodate different time zones.
This course may be completed independently or combined with other eligible courses to fulfill the requirements of the Graduate Certificate in Aviation (GCA).
Graduate Certificate in Aviation
The Graduate Certificate in Aviation (GCA) is designed for aviation professionals seeking to strengthen their knowledge and management capabilities within the global aviation industry, with particular emphasis on the Asia and Middle East and North Africa (MENA) regions.
Designed for professionals across airports, airlines, air navigation service providers, aircraft management, banking and finance, and other aviation-related sectors, the program develops practical knowledge and skills for managing aviation organizations and applying fundamental business and operational concepts within a global industry.
GCA Learning Package

Participants planning to complete the Graduate Certificate in Aviation can take advantage of the GCA Learning Package, which includes enrollment in any five (5) eligible GCA courses for a discounted total fee of USD 3,600-a USD 400 saving compared with enrolling in five courses individually. To purchase the GCA Learning Package, select it from the price drop-down menu below.
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