This course is a "Core course" that is part of the Graduate Certificate in Aviation. This in-person (2.5-days) or online (20-hours) course in Air Carrier, Passenger, and Cargo Management is specifically created for airline and airport professionals, staff in aviation consultancy or in government and regulatory bodies to broad their understanding of air passenger and cargo management to help them better manage and operate their aviation organization, with a particular emphasis on the Asia-Pacific Region.

• Airline and airport professionals
• Staff in government or regulatory bodies
• Aviation consultancy
• Aircraft manufacturers

• Describe the impact of the air transport industry on the economy
• Identify the role of regulators and associations in air transport industry
• Understand the role of globalization in the growth of air cargo
• Identify the economic factors as air cargo growth drivers
• Identify the participants of the air cargo industry
• Explain the air cargo supply chain
• Identify different types of air cargo carriers
• Describe the air cargo terminal operations
• Explain the issues involved in managing special cargo
• Understand the cargo documentation process
• Discuss the importance of air cargo hubs
• Distinguish between air-express, air freight, and air mail services
• Discuss the supply and demand analysis in the airline industry
• Describe different business models adopted by carriers and operators
• Understand airline pricing strategies
• Discuss the process involved and the role of optimization in planning and operations (including flight and crew scheduling, fleet assignment, etc.)
• Describe the concept of customer value and airline passenger segments
• Explain the importance of safety and security in aviation
• Illustrate the environmental impacts of the air transport industry
• Discuss the future of air transport industry