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Instructor: Michael Scarpone
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Biography: Michael F. Scarpone, MS, CHC, CEC, BCC, is a consultant and trainer specializing in strategic planning, leadership development, organizational behavior, and change management. His consulting services and customized programs target executive management, boards of directors and all levels of staff within organizations to aid in their increasing productivity. He has worked with over 150 clients representing a diverse array of organizations on a local, regional and national level as a consultant and as a trainer. He has earned a Bachelor's Degree in Psychology, a Master's of Science Degree in Counseling Psychology, and has completed graduate work in Organizational Behavior and Administration. He has numerous certifications including Certified Executive Coach, Certified Board Coach, Master Facilitator and has earned Lean Six Sigma Black Belt. He serves on the boards of several organizations, including the Rotary Club of Kittery, Community Tool Box and Krempels Center for Brain Injury in Portsmouth, NH. |
Classes by this instructor
Coaching to Enhance Performance - Online
Contact Hrs/CEUs: 6/0.6
Effective coaching uses work challenges as opportunities to develop strengths, capabilities, and confidence in people for the enhancement of future performance. Using real-life case studies, participants will learn the difference between coaching and supervision, identify key actions for coaching and how to prepare and engage in a coaching conversation that will enhance performance and improve results. Discover how to utilize "coachable" moments to bring out the best in others and how to continuously build the skills and motivation of employees.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
June 7-14, 2024, Online
Delegating, Accomplishing Results Through Others - Online
Contact Hrs/CEUs: 6/0.6
This course focuses on how team leaders identify tasks to be performed, develop action plans, and effectively direct the work of their team members. Participants will learn a six-step process of delegation. During this interactive course, participants will have an opportunity to practice their delegation skills and get feedback.
Managing Performance Accountability - Online
Contact Hrs/CEUs: 6/0.6
At some point, every leader has to contend with sub-standard performance. Why do some employees fail to do what's expected of them and what action can you take to correct the situation? During this workshop learn a step-by-step approach to effectively manage poor performance and create stronger accountability. Discuss and practice strategies to deal with problem performance and behavior.
Online classes will be interactive and include a mix of pre-work assignments and live-online class discussions. You may participate in active dialogue, reflection, explore real-life scenarios, or group activities to demonstrate your understanding and share meaning. Come prepared to engage and explore new ways of learning and relationship-building.
For additional details and cost(s), select session below.
Stepping Up to Supervisor - Online
Contact Hrs/CEUs: 6/0.6
Making the transition from staff member to supervisor can be challenging. This course is designed to address some of those unique challenges. Through self-assessment and case studies, participants will determine their preferred supervisory style and identify ways to modify it to bring out the best in others.
For additional details and cost(s), select session below.
September 20-27, 2024, Online
Using Feedback Effectively - Online
Contact Hrs/CEUs: 6/0.6
Giving feedback is a necessary and important part of workplace relationships, whether you are working with a peer, manager, staff member or customer. Learn how to turn a situation that many times ends in defensiveness or anger into a positive conversation that strengthens the working relationship and contributes to increased productivity.
