Strengthen Understanding. Communicate with Impact.

Imagine being the person on your team who effortlessly connects with everyone-whether they're fresh out of college or seasoned professionals. In this course, you will gain the tools and insights to bridge the communication gaps across a multigenerational workforce. You'll explore the unique values, motivations, and communication styles of Baby Boomers, Generation X, Millennials, and Generation Z, allowing you to tailor your approach and foster stronger collaboration. Whether it's understanding why Millennials prioritize flexibility or how to better engage Gen Z with meaningful work, you'll walk away with practical strategies to navigate workplace dynamics with confidence. You'll also learn how to use the right communication tools-like balancing email with messaging apps-and how to master digital etiquette, active listening, and giving effective feedback. By the end of the course, you'll be equipped to lead more inclusive conversations, reduce friction, and build a stronger, more connected team.

By the end of this program, you will be able to:

• Identify key characteristics of each generation in the workforce
  
  

• Understand and compare generational communication styles and preferences
  
  

• Apply practical communication strategies to reduce conflict and improve collaboration
  
  

• Use tools and techniques to foster inclusive, effective workplace communication

Who should attend:

This workshop is ideal for anyone working in a multigenerational team or managing cross-generational dynamics in the workplace. Specifically, it's designed for:

• Managers and Team Leaders who want to improve communication and reduce misunderstandings within diverse teams
  
  

• HR Professionals responsible for training, employee engagement, or conflict resolution
  
  

• Supervisors and Department Heads seeking to create more cohesive, collaborative environments
  
  

• Project Managers working across departments or age groups
  
  

• Customer Service and Sales Teams who interact with clients from different generations
  
  

• New or Aspiring Leaders who want to build strong communication habits early in their careers
  
  

• Anyone interested in becoming a more inclusive and effective communicator

Delivery Format:

This program is offered in person at Georgia Southern University's Continuing and Professional Education Center, with all materials provided for participants.