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Course Detail: CE-2132 - Scheduling and Dispatch in association with NBAA [CE 2132]
Overview
Embry-Riddle Aeronautical University's (ERAU) Scheduling and Dispatch for Business Aviation is designed for corporate flight department employees who will schedule and dispatch corporate aircraft or will be establishing scheduling and dispatch procedures using industry resources. This course is part of Embry-Riddle's Corporate Aviation Management Certificate (CAMC) program. Note: This is course provides an overview of the scheduling and dispatch processes in business aviation and corporate flight departments as it relates to managerial duties. For FAA dispatch training, please see the Aircraft Dispatcher Certificate available at Embry-Riddle's Daytona Beach, FL and Prescott, AZ campuses.
This course awards 1.2 Continuing Education Units upon completion. (CEU)
Who Should Attend
Since aviation management affects every individual and department, professionals working in various capacities across the aviation industry can benefit from this knowledge including:
- Business aviation and corporate flight department managers
- Corporate pilots taking on new management rolls in their corporate flight department
- NBAA members working on their initial Certified Aviation Manager (CAM) or needing points for CAM renewal, Professional Development Program (PDP), and Schedulers and Dispatchers Professional Development Program (SPDP)
- Professionals working in the industry looking to advance their understanding of business aviation operations
Course Objectives
This course is currently pending approval for satisfaction of NBAA OPS2, OPS3, and OPS7 Learning Objectives.
Upon completing the course, students should be able to demonstrate a comprehensive and broad-based understanding of the following topics:
- Dispatch concepts for scheduling and coordinating events, maximizing personnel utilization
- Complexities and interrelations involved with crew scheduling for flexibility, morale, crew rest, and maximum crew utilization
- Evaluation, auditing, and selection process of supplemental lift options
- Basic issues of passenger satisfaction regarding reliability, catering, baggage, scheduling, bench marking and customer profiles
- Current domestic and international regulations pertaining to schedulers and dispatchers
- Crew certification, compliance and availability
- Aircraft certification, compliance and reliability and availability
- Weather forecasting and its effect on the missions
- Organizational administration and support functions
- Fuel cost analysis
- Scheduling software resources and functionality
Course Information
This is an online asynchronous instructor facilitated course with weekly modules and assignments, but no scheduled meeting times. Students should plan to spend approximately 10-15 hours per week working through the course. Coursework is web-based with no additional software required, although a reliable internet connection is recommended. All courses open 48 business hours in advance of each start date, and must be completed by their scheduled end dates. Digital certificates are available upon successful completion of individual courses. Printed certificates are mailed only upon completion of a full certificate program.