Who Should Attend

Since aviation management affects every individual and department, professionals working in various capacities across the aviation industry can benefit from this knowledge including:

• Business aviation and corporate flight department managers
• Professionals working in the industry looking to advance their understanding of business aviation operations
• Corporate pilots taking on new management rolls in their corporate flight department
• NBAA members working on their initial Certified Aviation Manager (CAM) or needing points for CAM renewal, Professional Development Program (PDP), and Schedulers and Dispatchers Professional Development Program (SPDP)

Course Objectives

This course fulfills NBAA L3 Learning Objective.

Upon completing the course, students should be able to demonstrate a comprehensive and broad-based understanding of the following topics:

• Qualities of good leadership
• Changes that take place when an individual transitions into a management role
• Necessity for maintaining a high degree of integrity and personal accountability
• Differences among ethical, moral and legal behavior
• Leadership styles and strategies
• Understanding the behavioral styles of individuals and how to apply that knowledge for effective communication
• Types of behavior styles and the values of each style
• Review case studies of various styles of leadership strategies and models
• Motivational theory
• Mentoring strategies
• Team building and communication strategies
• Application of interpersonal communication skills in various role playing scenarios
• Practice of effective communications, including giving and receiving feedback
• Dynamics of group discussion in productive business meetings
• Practice of techniques for embracing motivation and empowering flight department personnel

Course Information

This is an online asynchronous instructor facilitated course with weekly modules and assignments, but no scheduled meeting times. Students should plan to spend approximately 10-15 hours per week working through the course. Coursework is web-based with no additional software required, although a reliable internet connection is recommended. All courses open 48 business hours in advance of each start date, and must be completed by their scheduled end dates. Digital certificates are available upon successful completion of individual courses. Printed certificates are mailed only upon completion of a full certificate program.