Upcoming Courses

Offerings

Brain-Based Planning

In this hands-on training, you will learn about the brain's natural tendencies and get the visual tools/strategies that best support the brain to get things done. You will also discover how to improve your ability to focus, avoid procrastination, prioritize your tasks and stop feeling overwhelmed. You will leave this 3-hour hands-on course with an easy-to-follow action plan.

Tuesday, November 10, 2026 | 9:00am-12:00pm PST | Online

Brain-Based Time Management

In this hands-on training, you will learn about the brain's natural tendencies and get the visual tools/strategies that best support the brain to get things done. You will also discover how to improve your ability to focus, avoid procrastination, prioritize your tasks, and stop feeling overwhelmed.

Wednesday, August 19, 2026 | 9:00am-12:00pm PDT | Online
Friday, November 6, 2026 | 9:00am-12:00pm PST | Online

Crook County Management and Supervision Series

Strengthen your leadership skills and build a more effective workplace with this practical, hands-on professional development series from the Central Oregon Community College Center for Business. Designed for supervisors, managers, business owners, and aspiring leaders in Crook County, this program focuses on the real-world skills needed to lead people, improve customer relationships, and build strong teams. Offered through the COCC Prineville Campus, the series consists of one class per month over three months. Participants may complete the entire series as a comprehensive leadership program or enroll in individual classes based on their professional development needs. Featured Courses: Supervising Teams, Working with Difficult Customers, Recruiting & Retaining Great Employees.

October 6, 2026 to December 1, 2026 | 8:30am-12:00pm PDT | Prineville

Crook County Management and Supervision Series: Recruiting and Retaining Great

Recruiting good employees can be challenging in the best of times. Since the pandemic of 2020-2021, many businesses have struggled to find interested and capable employees with the potential for growth who will commit longer-term (e.g. a year or more). Ten to hundreds of hours can be spent building recruitment systems, completing outreach, soliciting applications and resumes, conducting interviews, checking references, following up and communicating with applicants, and making selections. Once hired, even more hours and costs are invested including training and orientation. To hire employees who are retained less than a year, is hard on some industries. Hiring employees with great potential who want to stay and learn a business is the focus of this course along with retention and creating an highly desirable work environment.

Tuesday, December 1, 2026 | 8:30am-12:00pm PST | Prineville

Crook County Management and Supervision Series: Supervising Teams

Management and supervision are both challenging and rewarding endeavors in business. To effectively supervise and/or manage a team of people takes specific skills associated with communication, direction, decision making, flexibility, and organization. This course will provide practical skills to employees at any level of an organization tasked with supervising and/or managing a team. Techniques shared are adaptable and will work for businesses with teams of any size. Opportunities for interactive question and answer sessions will also be a part of the class, allowing participants to share specific issues that the instructor will troubleshoot with them.

Tuesday, October 6, 2026 | 8:30am-12:00pm PDT | Prineville

Crook County Management and Supervision Series: Working with Difficult Customers

The customer is always right and sometimes they need help finding the truth. Most customers are respectful and have straightforward needs. However, in some instances, customers can become confused, overbearing, disrespectful, and even hostile. It is important for employees to understand how to defuse challenging situations, refocus them on a common purpose, and find the best path forward for the business, while addressing customer needs. This course will provide skills and strategies, based upon real world situations, that employees at any level in an organization can use to work with and successfully respond to difficult customers. Techniques shared are adaptable and will work for businesses with teams of any size. Opportunities for interactive question and answer sessions will also be a part of the class, allowing participants to share specific issues that the instructor will troubleshoot with them.

Tuesday, November 3, 2026 | 8:30am-12:00pm PST | Prineville

HR Certification Prep: SHRM CP and SCP Exam Prep

This course equips HR professionals with the knowledge and skills needed to pass the Society for Human Resource Management (SHRM) certification exams which are recognized as one of the global standards in certification for the HR professional. Demonstrate your value as a Human Resource Professional by seeking certification as a Certified Professional (SHRM-CP), or as a Senior Certified Professional (SHRM-SCP). The course covers the full SHRM framework including HR strategy, talent management, employee engagement, workplace culture and employment law, and in preparation to take the SHRM-CP or SHRM-SCP exam. This course is for experienced HR professionals and is not an entryway to the HR profession. There is a SHRM member course fee and a non-member course fee option.

October 7, 2026 to December 9, 2026 | 5:30pm-7:30pm PDT | Online

Leadership Lab@COCC: *Accountability & Delegation

Strong leaders know that effective delegation is about more than assigning tasks, it's about creating ownership, building trust, and achieving results. In this interactive course, you'll learn practical strategies for delegating with confidence while fostering accountability across your team. Explore common barriers to delegation, discover the benefits of empowering others, and apply the principles of personal accountability using the "See It, Own It, Solve It, Do It" framework. You'll also practice creating clear delegation agreements, learn how to coach team members through challenges, and identify which responsibilities are best suited for delegation. Leave with practical tools you can immediately use to strengthen performance, improve communication, and develop a more accountable, high-performing team. Take sessions separately, or sign up for the entire series at a discounted rate.

Thursday, October 22, 2026 | 1:00pm-5:00pm PDT | Bend

Leadership Lab@COCC: *Coaching & Feedback Techniques

Great leaders don't just manage performance, they develop people. In this interactive course, you'll learn practical coaching and feedback techniques that build trust, improve performance, and strengthen employee engagement. Explore the characteristics of effective coaches, practice giving clear and constructive feedback, and learn how to receive feedback with openness and professionalism. Through discussion, role-playing, and real-world scenarios, you'll develop active listening and questioning skills that encourage employee ownership rather than simply directing solutions. You'll also practice a proven approach for addressing performance challenges, helping you confidently navigate difficult conversations while fostering accountability, growth, and lasting results. Take sessions separately, or sign up for the entire series at a discounted rate.

Thursday, November 5, 2026 | 1:00pm-5:00pm PST | Bend

Leadership Lab@COCC: *Emotional Intelligence

Emotional intelligence (EI) is one of the strongest predictors of effective leadership, teamwork, and personal success. In this engaging course, you'll discover how developing emotional intelligence can strengthen your ability to communicate, influence, collaborate, and lead with confidence. Explore the core competencies of EI, including self-awareness, self-management, empathy, relationship building, and resilience. Learn practical strategies for motivating yourself and others, navigating conflict with confidence, and building stronger workplace relationships. Whether you're leading a team or looking to enhance your professional effectiveness, you'll leave with tools to improve communication, foster trust, and create more positive, productive interactions. Take sessions separately, or sign up for the entire series at a discounted rate.

Thursday, October 8, 2026 | 1:00pm-5:00pm PDT | Bend

Leadership Lab@COCC: *Managing Daily Performance

Consistent performance management creates engaged employees, stronger teams, and better organizational results. In this hands-on course, you'll learn practical tools for setting clear expectations, monitoring performance, recognizing accomplishments, and addressing issues before they become larger problems. Explore strategies for building accountability, conducting productive performance conversations, and creating clear action plans that support employee success. Through discussion and realistic workplace exercises, you'll develop the confidence to manage day-to-day performance in a way that motivates employees while achieving organizational goals. Take sessions separately, or sign up for the entire series at a discounted rate.

Thursday, December 3, 2026 | 1:00pm-5:00pm PST | Bend

Leadership Lab@COCC: *Teambuilding in Challenging Times

Strong teams don't happen by accident, they are built through trust, communication, and a shared commitment to success. In today's fast-changing workplace, effective teamwork is more important than ever. This interactive course explores the stages of team development and the characteristics of high-performing teams. Participants will learn practical strategies to build trust, create team synergy, understand the unique roles individuals play within a team, and strengthen collaboration during periods of change and uncertainty. Through discussion and real-world applications, you'll gain tools to help your team work together more effectively, adapt to challenges, and achieve shared goals. Take sessions separately, or sign up for the entire series at a discounted rate.

Saturday, December 19, 2026 | 1:00pm-5:00pm PST | Bend

Leadership Lab@COCC: *Working with Difficult People

Every workplace experiences challenging personalities and difficult conversations. This practical course provides strategies for effectively working with difficult people while maintaining professionalism, respect, and productivity. Learn to identify common personality styles, understand the underlying causes of challenging behaviors, and develop communication techniques that reduce conflict and build stronger working relationships. Through interactive discussions and real-world scenarios, you'll practice responding confidently to difficult situations, setting healthy boundaries, and turning workplace challenges into opportunities for collaboration and positive outcomes. Take sessions separately, or sign up for the entire series at a discounted rate.

Thursday, November 19, 2026 | 1:00pm-5:00pm PST | Bend

Leadership Lab@COCC: Growing Great Leaders - *Full Series

This six-session series is a leadership development experience for emerging and new leaders, as well as experienced leaders looking for new inspiration and focus on improving skills. Participants will meet twice monthly for half-day sessions. Between sessions, participants will complete homework which may include reading/viewing new material, completing assessments, meeting with supervisor and/or employees with specific skill focus, etc. Classroom sessions will be a combination of new content, group exercises and individual/group coaching. Learning will be self-directed and go beyond the classroom.

October 8, 2026 to December 17, 2026 | 1:00pm-5:00pm PDT | Bend

Leadership Online Courses

What is leadership and why is it important? How does a leader encourage change without triggering fearful resistance? What are the key elements to leading an effective team? What is the role of charisma in leadership? How can a leader achieve work-life balance? These courses address all of these questions and many more.

Click here to register online through MindEdge

Leading Across the Generations

For the first time in history, five generations are present in the workplace, Traditionalists, Baby Boomers, Generation Xers, Millennials and Generation Z. In a few short years Generation Alpha will also be entering the workforce. This means that, in general, there are at least five different cultures mixing and interacting in any one organization, office, meeting, etc. What does this mean for leaders and supervisors? With so many different generations interacting, conflict and communication challenges are likely. This seminar will provide an overview of the different generations currently in the workplace, layout strategies for successful leadership and team facilitation, and break down stereotypes that can inhibit successful communication.

Tuesday, December 8, 2026 | 1:00pm-5:00pm PST | Bend

Management Online Courses

Choose from a range of online courses designed for the experienced manager as well as those who are new to management. Get a head start on managing issues correctly and professionally with less stress and fewer negative organizational circumstances.

Click here to register online through MindEdge

Nonprofit Leadership Essentials

Leading a nonprofit is unlike any other leadership role. You are simultaneously the visionary and the operator, the culture-keeper and the fundraiser, the public face and the steady internal anchor. The demands are relentless, the resources are limited, and the stakes - for your mission and the people you serve - are real. This workshop is designed specifically for Executive Directors, Board of Directors, and/or leadership teams who want to lead with greater clarity, confidence, and long-term sustainability. We will examine the unique pressures of the ED role, build practical frameworks for decision-making and delegation, and explore how to cultivate a healthy organizational culture.

Wednesday, October 14, 2026 | 2:00pm-5:00pm PDT | Bend

Nonprofit Management Online Courses

These online courses introduce learners to key current management issues for nonprofit organizations. Fundraising, board and volunteer development, budgeting, reading financial statements, leadership, marketing, and setting strategic direction are all addressed, and video commentary on these crucial topics will give you insight into how nonprofit professionals apply key concepts in their own organizations.

Click here to register online through MindEdge

Responding to the Human Side of Change

Even well-designed change initiatives can struggle when leaders don't understand how people experience change internally. This applied leadership lab helps participants understand the emotional, cognitive, and behavioral dynamics that shape how individuals and teams respond to change-and what leaders can do to guide transitions more effectively.Participants will explore key energy states (catabolic and anabolic), fixed versus growth mindsets, and how these influence motivation, resistance, and engagement during change initiatives. Using the SCARF Model and the William Bridges Transition Model, the lab provides practical tools for recognizing common change responses, strengthening psychological safety, and supporting teams through uncertainty. Interactive exercises focus on translating insight into workplace-ready strategies participants can apply immediately.

Tuesday, November 10, 2026 | 8:30am-11:30am PST | Redmond

Women in Leadership: Breaking Through Habits That Hold Women Back

Research is clear that the habits most likely to stall women's advancement are rarely about capability. They're about the deeply ingrained patterns that can limit visibility, voice, and influence at work: people-pleasing, perfectionism, over-explaining, and holding back in rooms where they fully belong. This workshop invites participants to examine the unwritten rules they have been following and begin the work of rewriting them. Attendees leave with greater self-awareness, practical strategies, and the confidence to lead on their own terms.

Tuesday, December 8, 2026 | 9:00am-12:00pm PST | Bend