Upcoming Courses

Offerings

Contractors CCB Test Prep

Contractors must take a 16-hour state-approved course to satisfy the educational requirement for Oregon construction contractor licensing. Take this two-day live class to prepare for the state-mandated test (not included) to become a licensed contractor.
This Test Prep class is offered every six to eight weeks.

August 28-29, 2026 | 8:00am-5:30pm PDT | Redmond

Contractors CCB Test Prep Online

Contractors must take a 16-hour state-approved course to satisfy the educational requirement for Oregon construction contractor licensing. Take this online class to prepare for the state-mandated test (not included) to become a licensed contractor.
This online option is ongoing, on demand.

June 24, 2026 to August 30, 2026 | 12:00am-11:59pm PDT | Online

Crook County Management and Supervision Series: Recruiting and Retaining Great

Recruiting good employees can be challenging in the best of times. Since the pandemic of 2020-2021, many businesses have struggled to find interested and capable employees with the potential for growth who will commit longer-term (e.g. a year or more). Ten to hundreds of hours can be spent building recruitment systems, completing outreach, soliciting applications and resumes, conducting interviews, checking references, following up and communicating with applicants, and making selections. Once hired, even more hours and costs are invested including training and orientation. To hire employees who are retained less than a year, is hard on some industries. Hiring employees with great potential who want to stay and learn a business is the focus of this course along with retention and creating an highly desirable work environment.

Tuesday, December 1, 2026 | 8:30am-12:00pm PST | Prineville

Crook County Management and Supervision Series: Supervising Teams

Management and supervision are both challenging and rewarding endeavors in business. To effectively supervise and/or manage a team of people takes specific skills associated with communication, direction, decision making, flexibility, and organization. This course will provide practical skills to employees at any level of an organization tasked with supervising and/or managing a team. Techniques shared are adaptable and will work for businesses with teams of any size. Opportunities for interactive question and answer sessions will also be a part of the class, allowing participants to share specific issues that the instructor will troubleshoot with them.

Tuesday, October 6, 2026 | 8:30am-12:00pm PDT | Prineville

Crook County Management and Supervision Series: Working with Difficult Customers

The customer is always right and sometimes they need help finding the truth. Most customers are respectful and have straightforward needs. However, in some instances, customers can become confused, overbearing, disrespectful, and even hostile. It is important for employees to understand how to defuse challenging situations, refocus them on a common purpose, and find the best path forward for the business, while addressing customer needs. This course will provide skills and strategies, based upon real world situations, that employees at any level in an organization can use to work with and successfully respond to difficult customers. Techniques shared are adaptable and will work for businesses with teams of any size. Opportunities for interactive question and answer sessions will also be a part of the class, allowing participants to share specific issues that the instructor will troubleshoot with them.

Tuesday, November 3, 2026 | 8:30am-12:00pm PST | Prineville

Ed2Go Introduction to QuickBooks 2019 Online Course

Take control of accounting for your business. This course provides hands-on experience in QuickBooks 2019 as you set up a chart of accounts; reconcile your bank accounts; create and print invoices, receipts, and statements; track payables, inventory, and receivables; create estimates; and generate reports.

Click here to register online through Ed2Go

Entrepreneurship Online Courses

These online courses introduce key issues in entrepreneurship for those looking to start a business on their own. What does it take to build and grow a company from scratch? Learn what is essential to the success of your business.
Ongoing online options.

Click here to register online through MindEdge

Leading Across the Generations

For the first time in history, five generations are present in the workplace, Traditionalists, Baby Boomers, Generation Xers, Millennials and Generation Z. In a few short years Generation Alpha will also be entering the workforce. This means that, in general, there are at least five different cultures mixing and interacting in any one organization, office, meeting, etc. What does this mean for leaders and supervisors? With so many different generations interacting, conflict and communication challenges are likely. This seminar will provide an overview of the different generations currently in the workplace, layout strategies for successful leadership and team facilitation, and break down stereotypes that can inhibit successful communication.

Tuesday, December 8, 2026 | 1:00pm-5:00pm PST | Bend

Spanish for Customer Service I

This practical Spanish course is for those who wish to learn basic language skills to communicate with Spanish-speaking customers and community members. It will include customer service phrases and conversations related to common workplace transactions in a customer service setting.

October 7, 2026 to November 4, 2026 | 3:00pm-4:30pm PDT | Bend