Course Detail: P_USINGFEED_ONLINE - Using Feedback Effectively - Online

Contact Hrs/CEUs: 6/0.6

   

AgileGiving feedback is a necessary and important part of workplace relationships, whether you are working with a peer, manager, staff member or customer. Learn how to turn a situation that many times ends in defensiveness or anger into a positive conversation that strengthens the working relationship and contributes to increased productivity.

 

Learning Objectives:

  • Differentiate between fact and opinion

  • Avoid using verbal hooks that lead to defensiveness and anger

  • Respond to challenging rebuttals and diffuse tension

  • Stay focused and on-track during the feedback conversation

 

We recommend, but it is not required, that students start the supervision program with Stepping Up to Supervisor followed by Using Feedback Effectively. This course is part of the Certificate Program in Supervision.

 

Who Should Attend?

This program is designed for entry- to mid-level supervisors and managers, small business owners, technical staff, and individuals interested in leadership roles.

 

The registration fee includes all materials.

 

For more information:

 

 

 Session Detail: PO0322USFEED (16 seats (80%) remaining)

Schedule: Two online classes, Thursdays starting on 03/10/2022 and ending on 03/17/2022.
Times: 02:00pm - 05:00pm
Registration Fee : $265.00

Instructors

Name Additional Resources
Michael Scarpone

Facility Detail

Online
Online
Online, ME ONLINE

Cancellation Policy

A cancellation charge of 100.00% will be assessed on cancellations occurring within 5 days of the start of this session.