Instructor: Susan Knapp

Susan Knapp

Susan Knapp, PhD., has over twenty-five years of experienceas a manager and trainer. She has also served as a consultant to Fortune 500 companies, universities, government agencies, hospitals, and the United States Air Force. She is certified as a Lean Six Sigma Black Belt and as a Senior Professional in Human Resources. Sue is originally from Pennsylvania and has been in Maine for over twenty years. Her doctorate is in Industrial and Organizational Psychology from Northcentral University.

Classes by this instructor

Contact Hrs/CEUs: 4/0.4


AgileHuman resource management plays a critical role in an organization through the effective selection and management of the organization's employees. This workshop will provide you with a solid understanding of the fundamentals of human resource management and its strategic relevance in business today. The workshop will focus on practical strategies and best practices occurring in all key human resource functions.



For additional details and cost(s), select session below.


Wednesday, September 11, 2024, Online

You will learn many of the Lean Six Sigma techniques, problem-solving methods, and use of statistical tools. A Green Belt certificate will give you all the skills needed to be an effective project leader. A Green Belt certificate is a prerequisite for the Black Belt certificate.

October 29, 2024 to November 19, 2024, Abromson Center, Room 216

Contact Hrs/CEUs: 15/1.5


AgilePerformance management is a complex system of rewards, interventions, and collaboration among teams, leaders, and the organization. Effective systems are necessary for critical management functions, including operational control, planning, and decisions related to compensation and employment. This program focuses on the human resource role in developing and maintaining performance management systems.


For additional details and cost(s), select session below.


October 30, 2024 to November 13, 2024, Online