Course Detail: P_MEDIAT - Mediation

Contact Hrs/40 - CEUs/4.0 - CLEs/16 - General Credits/13 - Ethics Credits/2 - Harrassment/Discrimination Credits/1

***Please Note***This class will require 8 hours of pre-work to be done before class starts and 32 hours of hours in class. Registration will be closed one week prior to class. 

Mediation introduces you to alternative dispute resolution (ADR) and the process and skills of mediation. It provides 40 hours of training, which is a state and national standard for entry-level mediators. The course is designed for individuals who are interested in mediating or applying the process of mediation to their profession or in their workplace.

Course work addresses :

  • Definition and roles of the mediator
  • Stages of the mediation process
  • Conflict diagnoses and interventions
  • Diversity and bias awareness
  • Professional standards and ethics
  • Effective communication interventions
  • Power imbalance identification and management skills

Upon program completion, participants are eligible to receive 4.0 CEUs, 16 CLE credits, and 3 Ethics credit.

The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

The registration fee includes all materials.

For more information:


Available Sessions