Course Detail: P_MEDIAT - Mediation

Mediation introduces you to alternative dispute resolution (ADR) and the process and skills of mediation. It provides 40 hours of training, which is a state and national standard for entry-level mediators. The course is designed for individuals who are interested in mediating or applying the process of mediation to their profession or in their workplace.

Course work addresses :

  • Definition and roles of the mediator
  • Stages of the mediation process
  • Conflict diagnoses and interventions
  • Diversity and bias awareness
  • Professional standards and ethics
  • Effective communication interventions
  • Power imbalance identification and management skills
 

Upon program completion, participants are eligible to recieve 4.0 CEUs, 16 CLE credits, and 1 Ethics credit.

The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

The registration fee includes all materials.

For more information:

Available Sessions