Instructor: Kathy Gosser

Biography: Kathleen retired from KFC (YUM! Brands) in August of 2019 after 35 years; her last role was Director of Learning & Organizational Development and the Chair of the KFC Foundation. She immediately started a new role at the University of Louisville, leveraging her experience in learning and franchising. She now leads the Franchise Management Certificate program, which is an online, asynchronous program focused on all the critical elements of franchising. She co-created this unique model combining the sophistication of corporate eLearning with academic principles and modalities. The program launched in early 2019. Kathleen will also teach courses in the Management Department, starting with a Collaboration course.

Kathleen is a lifelong learner. She earned her Ph.D. in Educational Leadership and Organizational Development from the University of Louisville, her MBA from U of L, and her B.A. in Journalism from Indiana University. Education is her passion and she has encouraged many mentees and team members to continue their educational pursuits.

Classes by this instructor

Accelerating Enterprise Growth

Accelerating Enterprise Growth is for seasoned leaders within the franchise sector, including roles such as Regional Managers, District Managers, Multi-Unit Managers, Operations Managers, Directors, Vice Presidents, and Presidents. This year-long journey will propel your leadership capabilities into strategic growth and operational excellence, preparing you to oversee large-scale operations.
October 7, 2024 to September 30, 2025, Online