Instructor: Kathy Gosser

Kathy Gosser
Biography: Kathleen retired from KFC (YUM! Brands) in August of 2019 after 35 years; her last role was Director of Learning & Organizational Development and the Chair of the KFC Foundation. She immediately started a new role at the University of Louisville, leveraging her experience in learning and franchising. She now leads the Franchise Management Certificate program, which is an online, asynchronous program focused on all the critical elements of franchising. She co-created this unique model combining the sophistication of corporate eLearning with academic principles and modalities. The program launched in early 2019. Kathleen will also teach courses in the Management Department, starting with a Collaboration course.

Kathleen is a lifelong learner. She earned her Ph.D. in Educational Leadership and Organizational Development from the University of Louisville, her MBA from U of L, and her B.A. in Journalism from Indiana University. Education is her passion and she has encouraged many mentees and team members to continue their educational pursuits.

Classes by this instructor


This year-long journey is designed for seasoned franchise leaders to propel your leadership capabilities into the realm of strategic growth and operational excellence, preparing you to oversee large-scale operations.
October 7, 2024 to September 30, 2025, Online
Accelerating Unit Expansion is designed to empower you with the knowledge, skills, and network needed to confidently confidently expand your business, whether you currently manage one location or several.
June 10, 2024 to November 10, 2024